MERITA PLAKU, PHR, SHRM-CP

LinkedIn Profile

Philadelphia, PA 19115 • Mobile 215-***-**** • adcx1d@r.postjobfree.com

SENIOR HUMAN RESOURCES MANAGER

A solutions-driven human resources professional with over eight years of proven excellence in recruitment, strategic leadership, and talent management for multinational companies. Excels in employee performance management, development, and human resources administration. Adept at managing human resource departments, focusing and cultivating workforces invested in company success to drive sustainable business growth through talent acquisition and retention.

AREAS OF EXPERTISE

Executive Leadership Human Resources Management Organizational Development Relationship Management Benefits Programs Employee Engagement Regulatory Compliance Recruiting and Onboarding Analytical Planning Mentoring and Coaching Staff Management and Development Programs Employee Relationship Development HR Start-Up Builder

CAREER HIGHLIGHTS

·Pioneered and directed BusinessOne’s human resources and business strategy for India, leading to employee development and successful navigation and management of regulations.

·Successfully adapted new business strategies across multiple countries when leading talent management based on formalities for each country.

·Directed four human resources professionals in supporting over 100 global employees and coached the human resources team to explore factors behind employee development and retention.

·Accomplished a 7% reduction in recruiting costs, in addition to creating a people strategy and coaching program that retained over 90% of staff.

·Achieved 80%+ in employee survey scores through strategic organizational interventions focused on successful performance management and workforce planning.

·Demonstrated leadership in four projects that yielded tangible improvements in employee relations and performance, human resources infrastructure, regulatory compliance, and business continuity.

PROFESSIONAL EXPERIENCE

BusinessOne Technologies, Inc., Bensalem, PA

Director of Human Resources October 2018 to Present

Oversee all recruiting, employee relations, benefits administration, change management, and training programs.

·Guided and directed the overall provisions of the human resources services and policies for the entire company.

·Implemented, enforced, and administered federal and state employment regulations as well as corporate policies and procedures.

·Led negotiations with employees, logged accurate annual performance reviews while launching and revamping HR programs.

Associate Director of Human Resources January 2017 to October 2018

Served as a strategic asset for internal department heads to create organizational development and succession plans for the hiring and retention of talent.

·Managed human resources policies, benefits, adherence to the employee handbook, and accuracy of documentation to maintain compliance with federal and state law.

·Developed and implemented a new employee performance management system, leading to increased engagement between different staff levels to improve morale and productivity.

·Strengthened internal alignment with senior executive business priorities by leading supervisory team meetings.

Human Resources Manager August 2014 to January 2017

Administered policies, benefits, compliance, performance management, recruiting, compensation, and training activities of the human resources department.

·Contributed to company-wide performance improvements through new training programs across various employee levels.

·Reduced negative employee-management impacts as well as peer-level interactions by tactfully resolving systematic issues related to compensation, harassment, and leave.

·Ensured that all salaries were aligned with competitive industry standards by reporting reviews of human resources developments in the industry as well as the needs of employees.

ADDITIONAL EXPERIENCE

Human Resources Generalist - Finance• BusinessOne Technologies, Inc. • January 2010 to August 2014

Senior Administrative Assistant • CognetX, Inc. (BusinessOne Technologies, Inc) • 2003 to 2010

Administrative Assistant • Mancino Manufacturing Co. • 2002 to 2003

EDUCATION

Bachelor of Science (BS) in Business, Human Resources Management, and Services • Western Governors University • Salt Lake City, UT • Graduating 2022

Bachelor of Science (BS) in Economics • University of Tirana • Albania

TRAINING AND CERTIFICATIONS

Certification in Human Resources Management and Personnel Administration • Villanova University • Villanova, PA

PHR Certification in Human Resources Management and Services

SHRM-CP Certification in Professional Human Resources management and Development

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