Joseph E. Riely
Profile: Proactive, tenacious sales leader with extensive hands-on experience in managing and increasing sales via effective area management, territory expansion and product line promotion, working exceptionally well in dynamic, highly competitive environments. Having a proven track record of success in meeting/exceeding sales objectives coped with a reputation of a top sales manager across multiple locations.
Goal-oriented achiever with expert proficiency in driving revenue and sales territory growth through the development and application of creative sales/marketing strategies and tactics.
Stellar negotiator and excellent deal-maker with strong client relations and customer service skills.
Outstanding communicator and enthusiastic team player consistently striving to ensure positive customer experience and build productive relationships/partnerships.
More than 12 years of successful experience in business to business sales and account management.
Core Skills and Competencies
Awards / Recognition
Rookie of the Year Award Multiple Presidents Awards
Executive Club Awards for personal sales performance and team performance
Wright Medical/Tornier (March 2019-December 2019)
Sales Representative – Upper Extremity & Biologics
Sales objectives in the Upper Extremity Division. Call points include hospitals, surgery centers and clinical offices. Responsible for selling implants for hand, wrist, elbow and shoulder arthroplasty and trauma. Call points include Surgeons, Surgeons’ Schedulers, Physicians Assistants, Hospital Materials Management, Directors of Facilities, Sterile Processing. Considerable amount of time spent making outside sales calls and inside the operating room. Recently converted 4 Surgeons and practices totaling $225,000.00 Annually. Currently 106% to quota. Converted 3 surgical facilities and closing contractual agreements.
DRIVE MEDICAL, Northeast Region (February 2017- December 2018)
Territory Business Manager-New York State
Sold Medical Devices for post-surgery rehab and long-term care facilities. Tasked with handling full sales cycle from cold call to repeat business. Handle over 200 accounts – All of New York State with the exception of New York City and Long Island. Responsible for day to day sales culture as well as customer service, billing, receiving and maintenance. Set and prepare for no less than 5 appointments a day. 111% of quota to date of business. Work with Business Partners to help identify and close new business. Extensive use of SalesForce to help organize a plan of attack
Demonstrated strong leadership skills, effectively managing teams of professionals in reaching sales performance targets. Products sold were in the DME, respiratory, pressure prevention, and power mobility space.
Thompson Reuters, NY, CT, VT (April 2016- February 2017)
Territory Manager- Tax and Accounting Division
Sold a Tax & Accounting research platform to CPA’s, Tax Attorney’s and heads of Corporate Tax Divisions for Thomson Reuters. Handle full sales cycle from cold call to close. Manage a territory of 500+ current clients to which I upsell new product, coordinate customer service related issue, handle all invoice and billing issues, and provide on-going product training. Set and run 13-18 face to face client meetings a week to manage existing accounts as well as attack new business in my territory. Extensive contract negotiation for new business clients as well as existing clients when renewing their agreements. 236% of annual quota. Use SalesForce.com to run all client related reports and log all sales activity on a daily basis
KeyBank, Capital Region of NY (January 2014- April 2016)
Business Development Officer- Executive Leadership Team
Oversee the Key@Work and Health Savings Account Banking Financial Benefits program in the Capital Region markets. Responsible for increasing Key@Work banking sales performance across 50 retail branches while partnering with Business Banking, Middle Market and Key Private Bank to enhance and cross sell existing clients. Increased customer retention by 18%, from 80% to 98%. Sell the financial literacy and Health Savings Account program to senior level decision makers, facilitate financial education seminars and oversee all on-site enrollment events. Develop, maintain, service and grow an active portfolio of Key@Work clients, providing effective customer relationship management to expand KeyBank’s share within key target industries. YTD 126% to unit, internal referral and presentation success ratio goal. Partner with 4 Regional Managers and 46 Branch Managers to execute the agreed upon sales strategy, increasing sales and service results across Eastern NY. Conduct field visits identifying trends, sales drivers, sales constraints and best practices providing feedback to executive management and on the spot feedback to regional manager and branch managers for implementation. Responsible for role-modeling, coaching and ensuring consistent execution of behaviors that drive success. Facilitate training and contests throughout Eastern, NY. Proactive leadership and strategic and tactical planning abilities have resulted in generous profits including: expanding client book from 48 clients LFY, to 113 clients FYTD. Proactive planning led to notable increase in morale in all departments
WorldPay US-RBS, National Accounts (December 2011- January 2014)
Manage relationships with 21 bank branches. Work with other sales professionals covering NY and VT while responsible for more than 150 individual and corporate accounts. Support Account Executives in opening new accounts, maintaining and up grading existing services. Monitor and coach new and underperforming Account Executives to attain personal and company-wide goals Quickly and effectively solve customer challenges. Achieved 112% of new account goal and 102% of gross margin goal. Maintain customer relationships and continuously explore new and creative ways to improve customer service. Work entailed heavy cold calling and canvassing to develop, new business partnerships. Accepted leadership role as mentor
Enterprise Rent-A-Car, Albany Intl Airport (May 2007- December 2011)
Created and managed sales goals for 30-50 employees. Managed a fleet of 1500 vehicles. Consistently drove up revenue by creating a strong sales environment and team culture. 26-time achievement of Executive Club Attendee. 13-time achievement of Customer Service Score Leader. 16-time achievement of Top Branch Manager Award. Achieved highest YTD customer service score in the Northeast region. Generated financial, sales, service and personal goal reports on a weekly and monthly basis.
State University of New York at Brockport
Bachelor's Degree in Criminal Justice, Minor in Business Administration (2007)
Microsoft Office (Word, Excel, PowerPoint, Outlook), SalesForce.com, SAP, Concur