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Engineer Manager

San Jose, CA
April 22, 2020

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Los Altos, California

650-***-****,, LinkedIn


Program-Project Management Enterprise Deployment Security, Cloud Infrastructure SW & HW, IOT, DevOps.

Seasoned Project Manager in software and hardware development and cloud infrastructure. Strong track record of transforming vision into reality building innovative products.

Extensive experience in Agile, Waterfall and hybrid methodologies in software and hardware development.

Strong leadership skills with cross functional multicultural teams building solid relationships. Very decisive to gain needed understanding to deliver quality results with significant business ROI impact. Technical background and knowledge of modern hardware & software development process in ambiguous situations enables me to be successful in program and project management.

Key Success Drivers

Demand Generation • Integrated Marketing Campaigns • Content Strategy • Funnel Metrics • Lead High Performing Teams Focus • Determination • Leadership • Innovation• Dedication • Product Launch • New Branding • Multichannel Promotions • Integrated Marketing• Cross-Functional Team Leadership • Vision • Strategy • Execution • Planning • Coaching • Mentoring • Innovation • Category Need Identification • Risk Taking Teamwork • Metrics Driven • ROI Focused • Persistence • Dedication • Change Management • Building Process for Rapid Growth and Scale

Professional Experience

October 2019 - Present

Accenture, San Jose, CA

Technical Project Manager

Manage Accenture Projects via Agile & Waterfall mythologies for varies clients.

January 2014 – September 2019

AVM (Agile Vertical Management), San Jose, CA

Director of Program and Project Management

AVM provides strategic PMO leadership and management consulting to SaaS, PaaS, IaaS and Cloud-based companies. AVM assists CEOs and senior management on the most difficult issues, striving to optimize the company’s structure, strategy, tactics, and results.

With many years of experience in building, leading and advising SaaS and other Software-based companies, our domain experience includes software deployment for Enterprise, Consumer, Security, SMB, IP Networking, Retail Management Systems, Wireless, CAD, Visio, Security, Network Management, Backup, CMS, CRM, ERP and more.

Data Center Security: Manage Agile & Waterfall projects w/security for multiple Data Center clients in infrastructure cloud space delivering results on time and budget managing stakeholders and client's internal and external business requirements

Provide strategic direction for Data Protection Regulation - GDPR, Risk/Security authentication protocols and security team (PSIRT / CSIRT) to implement security vulnerabilities via PAN, STEM, DNS, SSO, one/two-way handshaking, ISE and other password and network security layers.

Symantec project: built out a new SaaS platform and deploy security stack to manage traffic. Manage million-dollar budgets, Engineers, Sub Contractors, and time/dates deadlines to support milestones, risks, and scrum meeting via Agile and Waterfall processes.

With no production delays cloud tested and ready for APIs development, managed hardware and software deployment, managed vendors and testing to complete proposed architecture, and deployed security stack in datacenters

Salesforce project: IT Infrastructure Merger & Acquisition: Managed acquired company’s IT Infrastructure merger for Global Office of Technology (GOT)of F500 company reporting to upper management with dashboards and Salesforce daily weekly meetings.

Met ROI, changed SOP for new site delivery approach by coordination and collaboration of different teams to manage IT vendors, consolidate acquired infrastructure into Salesforce infrastructure and contribution to infra-office technical specifications

Mozilla project: Office/Cloud Infrastructure, Buildout Global Voice, Video, Data Networks: For Mozilla, on time and budget built out Data Center and Cloud Infrastructure for voice, video, and data networks globally utilizing Agile and Waterfall methodologies to manage a multi-million-dollar budget, coordination of timelines for Engineering, Sub-Contractors, risks, and support of milestones

February 2012 – March 2014

AVAYA Inc, via Insight Global - Santa Clara, CA

IT Operations Manager/Project Manager – Managed IT VoIP, PBX, Networking infrastructures department, and projects related fir Avaya HQ. Daily troubleshooting and deployment of networking telephone equipment managing projects with times lines and new products deployments and Beta releases. Managed million-dollar budget and personal to maintain daily operations in Avaya HQ and global connectivity and customer support.

Lead Programs, install, trouble layer123 SIP, h323, Flare, Avaya/Nortel Cloud network phones issues, and remote VPN, SSL, FW, STP, VTP, MPLS connectivity between sites

he program, Support Avaya Cloud based SM, SMGR IaaS servers and other voice, data L1-L7 related issues and equipment

Coordinate Data Center and building Cloud infrastructure changes in global voice/data network UCAS, and UC/CC

Specified new infrastructure locations for servers, VoIP servers, firewalls, routers, and Telco uplinks

Built new office locations specifying all infrastructure equipment, Data Centers, MS Exchange Servers, Load balancers, MPLS routers, VoIP gateways within Avaya Aura, redundant WAN trunks, and user's drops

Large vertical and horizontal infrastructure mesh within cloud and storage specifications and security rules

Work with security team (PSIRT / CSIRT) activities resolving security gaps in Avaya infrastructure

Manage infrastructure & contact center deployment; worked with IT and business teams for installation, testing, training and control PLM / PDM processes on new products (Team-center – BMIDE UI)

Support Avaya HQ, CEO, CFO, CMO, and senior C-level and Board members

October 2006 – January 2012


Senior Project Consultant: During the period of severe contraction and restructuring in Unified Communications industries, worked in various roles as a consultant on client projects for various contingent staffing consulting companies like TEKsystems, Insight Global, Apex Systems, Slalom Consulting, Capgemini and Robert Half Technology.


Network Engineer / Project Analyst at Apple, Inc.

Project Engineer Analyst at Space Systems Loral

RFID / RTLS Program Manager at Zebra @ NFL

Project Manager/Infrastructure Engineer at HP @Microsoft Data Center

RF Telecommunications Project Engineer at Santa Clara Valley Water District

Project Manager/Cloud Infrastructure Engineer at Sun Microsystems

Lead Premises Technician at AT&T

RF Robotics Infrastructure Integrator at JPL

Career Notes:

Delivery Technical Project manager, HPE - Sunnyvale, CA (2015)

RF Technical Program Manager, Zebra / NFL Professional Services - San Jose, CA (2014)

Network Engineer, Project Analyst, Loral Aerospace - Palo Alto, CA (2011)

Project Engineer Analyst, HP @Microsoft Data Center - Santa Clara, CA (2010)

RF Telecommunications Project Engineer, Santa Clara Valley Water District - San Jose, CA (2008)

Data Center Projects Manager, Stanford University - Stanford, CA (2007)

Lead Premises Technician, AT&T – San Jose, CA (2006)

COO-Technical Operations Manager at Tech ++ - Monterey, CA (1995-2006)

Senior Technical Support Engineer at Acer Computers, San Jose, CA

Technical Project Engineer at Jet Propulsion Laboratory (JPL), Pasadena, CA

Monterey Peninsula Unified School District, AV Electronics Dept Manager, Monterey, CA


Bachelor of Science in Information Systems Management, University of San Francisco - San Francisco, CA

Associate of Science in Electronics Technology, Monterey Peninsula College - Monterey, CA


Cisco Certification CCNA/CCNP

Certified Scrum Master, CSM (2016)

Certified Scrum Product Owner, CSPO (2018)


State of California Electrical License C10-784595 (2001)


SaaS, PaaS, IaaS (AWS, GCP, AZURE)

Security, ISE

BGP, OSPF, Vlans, VIPs, VoIP



M&A & GDPR deployment

CapEx, OpEx compliance

GDPR, SOX, CCPA compliance

Data Center migration

A/B Testing


FDOB, Go-Live,

GDRP, CCPA compliance

Agile, Waterfall, Kanban, DAD

PLM, PDM analysis

G-Suite, MS Office, MS Project, Visio, SharePoint, Smartsheets, Jira, Clarizen, Confluence, Quip

Zoom, WebEx, Hangouts, Vydeo, Slack, Skype, Jive, Zoom, RadVision

ServiceNow, HPSM, Salesforce, AutoCAD


Project Management

Business Case (Justification)

Functional Requirements

Stakeholder Registry

Communications Plan

Governance / Change Control processes

Tools, charts, documents

Scope Management Plan

Resource Management Plan

Schedule Management Plan

Quality Management Plan

Cost Management Plan

Risk Management Plan

Contact this candidate