Nickolas Del Purgatorio
Excellent problem solving and relationship building skills, with an understanding
and appreciation the role customer relationships play in driving revenue growth.
APPS MEDIA \ THE PHOTO AGENCY May 2012 To Present
FORENSIC COLLECTIONS & BILLING SPECIALIST
* Demonstrate proficiency in reducing the DSO, and client billing inquires, by
overseeing aging report.
* Responsible for all Americas’ and European clients past due invoices.
Navigate vendor portals for invoice processing, diminishing discrepancies
providing necessary documentation to support contract disputes.
* Manage & interpret SaaS service agreements among customer service team.
* Send termination of service, & violation of contract letters, to force payment terms.
WILHELMINA INTL Oct 2008 To May 2012
*Facilitate swift payment of invoices due by sending bill reminders and
contacting clients with outstanding accounts. Managed aging report.
* Slashed billing errors and costs by editing billing proofs for final release to customers.
* Reconciled suspense accounts to general ledger, and client’s accounts.
* Work closely with legal counsel as well as collections firms to retrieve
the past due balances. Use various Skip tracing tools to locate clients.
NEED IT NOW/ VELOCITY Sept 1999 To Oct 2008
ACCOUNTS RECEIVABLE SUPERVISOR
* Administered accounts receivable dept.; collections, cash application and billing.
* Tracked and settled billing, cash deposit reports to several banks.
* Fixed chargeback reconciliation reports with retail stores.
* Review D&B reports to analyze potential customers.
INTERNATIONAL BONDED COURIER Sept 1992 To Sept 1999
* Responsible for all billing, collection, customer service issues for 35 employee
department. Improved shipping performance model.
* Delegated work schedule, monitor workflow, evaluate job performance and set
priorities for time sensitive operation. Reduced work hours per job.
* Designed, developed and implemented training and testing procedures.
BERNARD M. BARUCH COLLEGE (CUNY) GRADUATED WITH B.B.A.
Working knowledge of Office 2016, Office 2011 for a Mac, Priority, Google Docs, Certificate in QuickBooks 2008, PayPal Manager, Windows 10, CDS, Win Models, Navision, Accu Term, Pro Stock, Crystal Reports, Heritage Auction, Courier Complete, Sage 200, Authorize.net