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Human Resources Professional, Business Manager, General Manager

Atlanta, GA
April 21, 2020

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Atlanta, GA 404-***-****


Business Management Professional. Currently seeking a position where I can contribute my years’ of experience in Business Management, Human Resources and Customer Service towards the successful growth of an organization. Expert in driving results and passionate about building a teamwork environment to positively effect employees across all functions.



The Mahone Group – Marietta, GA 06/2018 – present

Candidate recruitment for direct hire, temp-to-permanent and contract placement.

Staffing for Healthcare and Professional positions.

Source candidates utilizing an ATS for screening and evaluation.

Build and maintain candidate pipeline for current requisitions as well as skill market candidates to clients when there is no active opening.

Develop strong client and candidate relationships.

Schedule candidate interviews, prepare interview materials and update candidate tracking in the ATS.

Prepare profiles (including credentialing) for candidate submission.

Process Everify, background checks and arrange drug testing for job offered candidates.

Successful achievement of requisition fill goals.

Store Director

Sephora, USA – Atlanta, GA 06/2014 - 06/2018

Managed staff averaging 50-75 employees including 3 Exempt Managers and 5 Assistant Managers.

Put into place effective brand business strategies for a $6.5 Million business that resulted in sales growth to $10 Million by the third year.

Developed an on-going hiring strategy for Management team to execute (recruiting, on-boarding and training of employees) which provided the ability to be 100% staffed year round regardless of business trend.

Developed and executed effective Employee Engagement strategies that resulted in increasing the employee engagement survey results from 46% to 78%.

Improved employee retention by reducing turnover -40%.

Due to store’s ongoing sales performance and growth, it was selected as a test market store for new strategies and products.

Developed and promoted 8 hourly employees into entry level Management positions, promoted 2 Lead employees into Assistant Managers and 1 Assistant Manager into a Store Director.

Chosen to oversee 2 additional stores within the district during the absence of 2 Store Managers.

#1 Store in volume tier for nationwide Fenty Beauty Launch Contest.

#1 Store in volume tier for nationwide Skincare Contest – 2 years, 2 locations.

#1 Store in volume tier for Holiday Giftcard Sales Contest.

Store Manager

Ross – Peachtree City, GA 05/2010 - 06/2014

Led staff of 20-40 sales associates including 1 Exempt Manager and 2 Assistant Managers.

Oversaw all staffing activities including: recruiting, interviewing, on-boarding and training.

Managed all operational functions for a large square footage organization and put strategies into place that generated revenue growth from $4.5 Million to over $6.1 Million within 2 years.

Increased profits through effective sales training and troubleshooting for process improvement resulting in revenue growth.

Developed and promoted 6 employees into Lead/Management positions within store and district.

In the absence of Store Managers, was selected to oversee 2 additional stores for a 3 month period.

General Manager

Ulta – Newnan, GA 05/2007 - 04/2009

Successfully recruited, on-boarded and trained team of 30 employees and 5 Managers to execute a new store opening in a new market within a 90 day go-live timeframe.

Developed succession plans and career pathing for all staff and implemented on-going training programs.

Successfully met and maintained P&L budget achievement for all metrics (expenses, payroll, etc).

Successfully met or exceeded forecasted budget sales and productivity goals within 1 year anniversary of opening.


Bachelor of Business Administration 2017

Concentration: Human Resources Management

Strayer University - Morrow, GA

Magna Cum Laude (3.82 GPA)

Dean’s List


Employee coaching and development

Recruiting / interviewing/ hiring

Employee relations

Annual performance reviews

Performance management documentation

E-Verify proficient

Audit preparation and reporting

Execution of needs assessments

In-depth knowledge of benefits

Conflict resolution

Payroll coordination

Statistical reporting

HRIS navigation

Outlook / MS Office

Sense of urgency and time management

Business Acumen

Ability to implement HR strategies

ATS knowledge (PeopleSoft, Virtual Edge, Dayforce HCM, ADP, ABD and SAP)

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