PROFESSIONAL SUMMARY

●*.* years of experience in Analysis, Functional Testing, Account reconciliation and Support.

●6.1 years of experience of in Manual testing, functional testing, GUI, Regression E2E and DB testing and RPA Testing.

●Experience in U.S. Healthcare domain.

●Played a Team lead role for QA.

●Involved in requirement process for testing.

●Technical panel for testing requirement.

●Creating/updating Test case and Test scripts based on Stories/FSD/BRD.

●Creating EDI files for claim processing and member enrollment.

●Experience includes interacting with business and collecting requirements for development on day-to-day basis, testing, executing SQL Queries and delivery.

●Experience in agile methodology and V model.

●Strong communication platform between Developers and business

●Experience in using Jenkins, JIRA, RQM, RTC,QC,Filezilla,Uipath Orchestartor and Mabot.

●1.1 years of experience in Business Processing Outsourcing.

●Responsible for SLAs/VOC. Assertively, train and drive the team to achieve the target.

●Provide coaching to junior associates and sharing best practices

●Timely reconciliation of payment in the application and compare the payment with the bill.

●Excellent Analytical Abilities, Communicative Skills, Decision-Making capabilities and a very Good Team Player

●Excellent ability to multitasking, problem solving, produce high quality results under tight schedule and deadlines, and work extremely well in team environment.

●Excellent Client interaction skills and proven experience in working independently as well as in a team.

●Got Excellence award for my commitment towards work in Accenture Solution Pvt Ltd.

●Good working knowledge on databases like Oracle.

●Approaching Design thinking.

TECHNICAL SKILLS

RDBMS

OCP, Oracle 10g, PLSQL and SQL

Test management tool

RTC, RQM, QC,Jira, Jenkins, TestRail, Filezilla, fogbugz and Mabot

Rest Call tool

Advance Rest Call to run the soap services.

RPA

Certified –Uipath Developer

PROFESSIONAL EDUCATION

●Bachelor of Engineering, Kalsar College of Engineering, Anna University, India.

●Master of Business Administration, University of Madras, Madras University, India.

PROFESSSIONAL EXPERIENCE SUMMARY

Company Name: India to Singapore Business Solutions

Project1: Clinical operation and Data Management (Jan 2020-Present)

Client: Icon clinical Research center

Environment: RPA testing, Orchestrator.

Description:

Icon clinical research is global provider of outsourced drug development solutions and services to the pharmaceutical, biotechnology and medical device industries. Here we are supporting them via automating the Manual processes.

Responsibilities:

●Understanding the business requirement and flow.

●Performing as a RPA Tester.

●Executing the real-time scenarios

●Creating/updating Test case and Test scripts based on Requirement

●Worked in Defect management cycle.

●Participate in Sprint Planning.

●Participate in daily scrum call represent the QA team.

Company Name: Asahi Technologies (P) Limited

Project1: Vetource (JULY 2017- NOV 2019)

Client: Vetsource

Environment: Database Testing, Web app testing, GUI testing, Mobile testing

Description:

Vetsource is an online pharmacy site. They are inter-mediator between the client (customer) and practice (vet/doctor’s).

Here we have a multiple application to verify the functionality. Like Script-right, PML, Vboss and Epost. All the applications are interrelated.

SR2- has functionality like user creation, order placement, recommendation etc

PML - has functionality like user creation, order placement.

Vboss and Epost is internal tool for client.

Responsibilities:

●Understanding the business requirement and flow.

●Understanding the business requirement and test the requirement with high quality.

●Gathering the requirements from client and creating FSD.

●Performing as a Functional Tester.

●Involved in executing SQL Queries

●Executing the real-time scenarios for online shopping.

●Executing the real-time scenarios on all the application.

●Creating/updating Test case and Test scripts based on stories.

●Team Handling with 4 member

●Involved in requirement process for testing.

●Worked in Defect management cycle.

●Participate in Sprint Planning.

●Attending in daily stand up call.

●Participate in daily scrum call represent the QA team.

Project2: Mycoop

Client: Mycoop

Environment: Web app testing, GUI testing.

Description:

Mycoop is dedicated to improving communication and collaboration between residents, owners, and managers of multi-unit buildings. A free, simple and easy-to-use content and communication hub helping foster conversation, community and connection among people.

Responsibilities:

●Understanding the business requirement and flow.

●Understanding the business requirement and test the requirement with high quality.

Performing as a Functional Tester.

●Executing the real-time scenario’s.

●Involved in requirement process for testing.

●Worked in Defect management cycle.

Project2: Email Gen

Description:

Automatic email generation via thunderbird using Uipath

Responsibilities:

●Created the Email template, format and attachment

●Need to send an email from thunderbird using uipath studio.

●Need to send an email one by one

●Inputs are tracking in excel file/config file

Company Name: Accenture Services (P) Limited - AUG 2013 -JULY 2017

Project: CCX Implementation (JAN 2016- JULY 2017)

Client:CCX

Environment: Database Testing

Description:

Performing as a Functional Tester in claim processing. Performing the Web Application testing, EDI, Rules Testing and DB testing for the client of CCX Home

Responsibilities:

●Understanding the business requirement and flowing their processes

●Understanding the business requirement and test the requirement with high quality.

●Performing as a Functional Tester in Claim.

●Executing the real-time scenarios for claims.

●Creating/updating Test case and Test scripts based on FSD, LLD, CR Docs.

●Creating EDI files.

●Reporting directly to Clients on the deliverables such as Production Ticket Validations,

●Change Requests has given me an ample scope to enhance and mold myself as a better test engineer.

●Worked in Defect management cycle.

●Involved in executing SQL Queries.

●Updated the defects in FogBugz and JIRA.

●Tracing the test scenario status in silk central.

Project: NHPRI (MAR 2015- DEC 2015)

Client: NHPRI

Description:

●End to End testing for Membership Enrollment in 834, Claims, Adjudication in 837 and Payment processing database.

Responsibilities:

●Preparing the test scenario and test cases for the Client application based on the requirement.

●Identified the missing requirements and discussed with the Business team & also proposed solution.

●Executing the test cases and updating the results in the RQM.

●Performing as a Functional Tester in Enrolment and Claim.

●Executing the real-time scenarios for enroll and claims.

●Executing the Test case and Test scripts in QC.

●Creating/updating Test case and Test scripts based on BRD.

●Creating EDI files.

●Worked in Defect management cycle.

●Attending in daily touch point call.

●Involved in executing SQL Queries

●Identified major defects in Portal application while executing the Test Cases.

●Delivered training classes on Selenium and RFT for automation.

●Handled client calls, Defect Triage and Onshore/Offshore Calls on daily basis.

Project: AETNA (MAR 2014 - FEB 2015)

Client: AETNA

Description:

●E2E Testing for customer to business. It has 5 different trains are DSS, E&P, claim, ABC, correspondence. Like member can enroll, and getting the Id and claim process all the flow will come into the E2E testing.

Responsibilities:

●Performing as a Functional Tester in Enrolment and pay train for E2E team

●Preparing the test scenario and test cases for the Client application based on the requirement.

●Identified the missing requirements and discussed with the Business team & also proposed solution.

●Executing the test cases and updating the results in the RQM.

●Executing the real-time scenarios for enroll and claims.

●Supporting Multi-vendor based on their quires in functional knowledge and application.

●Creating/updating Test case and Test scripts based on Stories.

●Worked in Defect management cycle.

●Attending in daily touch point call.

●Involved in executing SQL Queries

●Logging defects and retesting defects in RTC.

●Gaining knowledge and transmitting to the new folks.

●Undergone health care trainings-payer, provider, health edge.

●Handled client calls, Defect Triage and Onshore/Offshore Calls on daily basis.

Project: Apollo AR (AUG 2013- MAR 2014)

Client: Apollo

Description:

Apollo Business to business. In AR, we do support the Plan Sponsor and address

Their balances on time and make them pay within their due date which helps Payer

to collect their dues

Responsibilities:

●Timely reconciliation of payment in the application and compare the payment with the bill.

●Used web Applications, Mainframe Application and ERP tool (Oracle) specifically for payment application.

●Discrepancy is addressed in a client-specified format.

●Addressing the invoice/billing discrepancies to onshore, ultimately resulting in customer delight, adding client value.

●Provide coaching to junior associates and sharing best practices.

●Responsible for SLAs/VOC. Assertively, train and drive the team to achieve the target.

●Problem solving/troubleshooting/issue analysis as and when required to meet internal and external quality parameters.

●Competent, flexible, easy adaptability.

Company: ECOMED TECHNOLOGIES (JULY 2011-JAN 2012)

Responsibilities: Re-imbursement Specialist and AR caller

PERSONAL DETAILS

DATE OF BIRTH : 24.09.1989

SEX : Female

FATHER’S NAME : K. N. Aranganathan

MOTHER’S NAME : AR. Lakshmi

NATIONALITY : Indian

LANGUAGES KNOWN : Tamil and English.

I,Malathi.AR dohereby confirm that the information provided above is true to my knowledge.

(AR.Malathi)

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