MA

OBJECTIVE

- To Open new horizons for

my career and gain great

experience on the one that I

have already.

-Trying always to do what I

suppose to do and more, and

to be trustworthy and a

person that can be dependent

on.

- To seek a challenging

position as a Project

Manager/Mechatronics

Engineer in an esteemed

organization like yours that

fully utilize my potential

based on my formal

education and experience.

SKILLS

-Great experience with excel,

PowerPoint and Word.

-Strong ability to handle hard

work.

-Analyze the performance of

business.

-Great experience with team

leading.

MAHMOUD G ALKHUZAI

B.S MECHATRONICS ENGINEERING

EXPERIENCE

PRODUCT ADVISOR • MICROSOFT SAUDI • JAN 2014 – MAY 2016 Responsibilities

- Customer Focus Help customers discover, enable and implement high-value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.

- Consistently deliver high standards of sales and service, supporting the strategies of the Microsoft Retail

organization.

- Listen to and understand customers stated and unstated needs.

- Present total solution offerings and sales support based upon each customer’s unique needs, both before and after the sale.

- Handle the retail showroom & Arrange the product with highlight.

- Achieve the company aims and target.

- Understand the customer and overcome their objections.

- Deliver company messages to customer in best way.

- Improve the skills and the knowledge for the sales man.

- Handle the main retail showrooms in DMM & Khobar.

- Lead the team with care and comfort to let everyone achieve the goals.

- Train the RSP’s for the latest product with Highlight and arrange.

- Communicate and have great relationships with store managers and staff.

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

2

-Solve the problems and find

solutions.

-Greet experience with

Autocade, MATLAB, & IN

MULTISIM.

-Greet experience with

windows 98 up to 10

ISS SAUDI TRADE MARKETING TEAM • HP SAUDI • MAY 2016 – TO JUN 2018

Responsibilities

- Primary duty of a ISS is to make sure all the operations are going smoothly without any hiccups.

- Primary responsibility is make sure that the sales target are met both micro and macro level.

- ISS has the responsibility to improve sales of the store and maximize the profits of the store.

- ISS is responsible for recruiting new employees for the store and improving the performance of the store

employees by motivating them, getting most out of the employees and train or give tips on how to improve customer service by communicating them the do’s and don’ts.

- ISS is responsible to keep excellent relationships with vendors and should really. What are the lists of the things that are in demand, which one to buy more or and leave items, which do not attract great demand from the

customer.

- Create, Design and implement new strategies to improve the sales and customer retention.

- Ensure that the products keep in the store are safe and clean.

- Get the customer’s feedback and make changes according to the feedback

- high level of communication and interpersonal skills to mingle with the employees and extract more work.

- Solving problem skills is needed on the time of urgency.

- General Accounting knowledge is necessary

- Help my team to achieve the targets.

- Tracking the team performance weekly.

- Gain great relationship with store managers, Sales Managers & Retail staffs.

- Release orders and tracking the shortage and sales.

- Train the RSP’s with 1:1 & 1: Many training schedules.

- Weekly update account managers, Leader Country & Leader Region with market situation & Suggest, help colleagues to running the business.

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

3

TRAINER SAUDI TRADE MARKETING TEAM • HP SAUDI • MAY 2017– JUN 2018

Responsibilities

- Prepares employees to accomplish job results by planning, conducting, and evaluating computer training.

- Conducts computer training needs assessment by

collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.

- Determines system utilization requirements by researching and testing systems.

- Designs computer training manuals by identifying and describing information needs; using desktop publishing; submitting initial versions for review; revising and editing final copy.

- Maintains safe and healthy training environment by following organization standards and legal regulations. Conducts training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.

- Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

- Maintains quality service by establishing and enforcing organization standards.

- Evaluates training by evaluating effectiveness of training to specific job applications.

- Maintains technical knowledge by attending educational workshops; reviewing publications.

- Contributes to team effort by accomplishing related results as needed.

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

4

SALES ENGINEER • SBSCO • JUN 2018 – JUN 2019

Responsibilities

- Proactively meet with and develop relationships at end user industrial customers providing solutions and driving specification.

- Provide guidance and support for solution differentiation with customers, regional sales managers (RSM's) and management.

- Provide voice of the customer feedback to product management team.

- Conduct product and application training both internally and externally.

- Pull sales through current distribution channel

- technically proficient and able to leverage that knowledge to solve technical problems.

- Write technical application notes and white papers along with presentations at conferences as needed.

- Identify and assist in leveraging opportunities with other SBSCO products and Business Units.

- Provide feedback on emerging trends, competitor

strategy, and new product development needs to

management, marketing, and engineering.

- Identify and pursue new market and product opportunities with marketing and engineering.

- Participate in key industry functions.

- Coordinate with local, regional and global contacts on projects specifications influence, and market initiatives.

- Coordinate market and key account efforts with SBSCO teams and business units.

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

5

KEY DEVELOPMENT MANAGER • HONOR ARABIA • AUG 2018 TO OCT 2019

Responsibilities

- Commercial; Driving the organization to achieve sales and growth targets through partnerships, alliances, and leading direct sales. Work closely with the technology teams to develop new products and implement strategies to drive revenue generation and ultimately business growth. Preparing reports on the performance of commercial activities and growth trends, as well as conducting market research and analysis to create detailed business plans on commercial opportunities, competitor analysis and

forecasting of projected business revenue.

- Sales& Marketing; Acting as the face by lead the sales team to maintaining excellent customer/ supplier relationships and public relations. Participating in exhibitions, events and forums opportunities and interpreting market trends and providing strategic advice to adapt to industry changes. Understanding the requirements of existing customers to ensure their needs are being met and

accepting ownership for accomplishing new and different requests by exploring opportunities to add value to job accomplishments.

- Product &Partner Development; Work with the R&D teams to grow the product portfolio capability and enter new business sectors by capitalizing on market opportunities. Research suppliers of new products and product

categories for new business opportunities to improve portfolio marketability. Locate or propose potential business deals by contacting potential partners;

discovering and exploring opportunities.

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

6

EDUCATION

B.S. MECHATRONICS ENGINEERING •IN PROGRESS • AMAIUB (AMA INTERNATIONAL UNIVERSITY OF BAHRAIN)

expect to graduate in 2020

ASSOCIATE IN MECHATRONICS ENGINEERING •2018• AMAIUB (AMA INTERNATIONAL UNIVERSITY OF BAHRAIN)

ASSOCIATE DEGREE OF BUSINESS ADMINISTRATION •2019• IOU

(ISLAMIC ONLINE UNIVERSITY)

graduated – FEB 2019 – 2.69/4.00

Microsoft Certificates

Intel Retail Edge Program Diploma

HP Certificates

LANGUAGES

- Arabic

- English

- Turkish intermediate level

QUALIFICATIONS

- Able to express your ideas clearly and confidently in speech.

- Able to plan activities & carry them through effectively.

- Able to influence and convince others.

- Adapt successfully to changing situation & environments.

- Determination to get things done.

- Generates and applying new ideas & solutions.

- Manage time and power effectively.

- Stress Tolerance.

- Work confidently with in a group as a team to reach to our goals. MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

7

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

8

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

9

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

10

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

11

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

12

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

13

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

14

MAHMOUD.ALKHUZAI@

HOTMAIL.COM

+973******** +966********* HTTPS://WWW.LINKEDI

N.COM/IN/MAHMOUD-

AL-KHUZAI-517696B3/

15

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