Alpesh Patel

**-***, ******* *****. ****** S*S *G2

639-***-**** adcw6v@r.postjobfree.com

Career Objective

Enthusiastic and energetic individual seeking a position as Crew Member in order to provide customer-focused service in a fast-paced environment.

Professional Summary

Excel in verbal and no-verbal communications

Extensive experience in managing, checking and reconciling balance cash drawer.

Highly customer oriented and handled the customer queries in the most pleasant manner by assisting them in the best possible way.

Ability to work in a strong team environment and independently.

Flexibility to work various shifts

Fully accepts all responsibilities and meets deadlines

I Have class 5 experienced license.

Physical Capabilities

Able to walk or stand frequently

Expert in repeatedly lifting and moving objects and weighing up to 25 kegs

Physically fit to do heavy activity (lifting, pushing, pulling, and moving)

Capable of reaching above shoulder height and below waist level.

Employment History

Red Swan Pizza 2018 - Present

Regina, SK, Canada Food Server

Key Responsibilities

Delivered excellent customer service

Developed strong relations with customers

Maintained kitchen and eating areas clean

Assured all the products were available and stocks were organized.

Excellent interpersonal skills

Solved customer problems

Tim Hortons 2018 - Present

Regina, SK, Canada Baker-Front

Key Responsibilities

Delivered excellent customer service

Developed strong relations with customers

Maintained kitchen and eating areas clean

Assured all the products were available and stocks were organized.

Excellent interpersonal skills

Solved customer problems

D MART 2015-2017

Ahmedabad, Gujarat, India Cashier

D MART is one of India’s leading hypermarket chain that offer customers the widest range of products and services at the most competitive prices. It is a supermarket store positioned as a one-stop-shop for fulfilling customers’ monthly & top-up needs for groceries, fresh produce, FMCG products, personal grooming and general merchandise

Key Responsibilities

•Worked as both cashier and store associate depending on store needs.

•Scanned, recorded, verified and received inventory during the week.

•Courteously greet customers and efficiently process transactions within busy and fast paced business days.

•Assured that the merchandise is represented on the sales floor according to company standards.

•Proven leadership qualities by helping develop the new staff in understanding job requirements, policies and procedures.

•Provided excellent customer service by answering queries and concerns assisted with product selections.

•As a Cashier, responsible for accepting payments from customers, and giving change and receipts (without fail).

•Knowledge of and ability to refund items in the form of cash or credit.

•Able to resolve customer disputes in a calm and intelligent manner.

Havmour Eatery (fast food store) 2012- 2014

Ahmedabad, Gujarat, India Food Server

Key Responsibilities

•Understand the best operational standards of the store and monitor the service-area performance.

•Greeted customers at counter and took orders, suggesting menu items and add on to increase revenue

•Cooked food orders and maintained proficiency at every station

•Put up deliveries, stocking shelves and resupplying dining area, kitchen and counter areas.

•Maintained cleanliness in the work stations.

•Monitored dining room and report any issues

•Accepted payments from customers and giving change and receipts.

•Back up other crew members to keep workflow at efficient level.

•Performed closing duties including deep cleaning, kitchen surfaces, storage and equipment.

•Provided high quality customer service to clients and maintained their satisfaction level.

Education

Grade 12 –Higher Secondary Education 2010

Gujrat India.

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