Lethabo NontoZinhle Mashile
Donald Ngidi Street
**** (Ward 14, Region D)
076-***-**** / 010-***-**** adcw5z@r.postjobfree.com
EDUCATION:
• Athlone Girls High School, Grade 12, 2005
• Cornerstone, Call center (inbound & outbound) and computer training, 2008
• WRHI, Fit for life Fit for work, Life skills and work readiness programme, 2011
• University of Johannesburg, ABSED & ESEM, 2015
• Divers Licence, code C1,
• College SA, Occupational Health and Safety Representative 2019
WORKING EXPERIENCE
OLD MUTUAL
Financial Advisor
May 2017 – August 2017
Terms of Reference
Educating people on financial safety and health
Selling Old Mutual products one on one or through presentations:
Funeral covers
Educational Plans
Retirements Plans
Investment Plans
Green Light
Giving Financial Advise
OFENTSE’S HOLDINGS
Office/Business Administration
August 2016 – April 2017
Terms of Reference
Administration
Finance
Business Communication Enhanced
Team integration plan implementation
Ofentse’s Holdings website development
Community development
New Business ventures/opportunities sourced
Compliance adhered
General office work
Weekly reports
Presentations
SIYABONGA LIFE SKILLS CENTRE FOR THE MENTALLY DISABLED
Deputy Secretary/Administration (Volunteering)
Volunteering from May 2015
Terms of reference:
Taking and typing meeting minutes
Typing N.G.O documents and distributed via soft and hard copy
Weekly meetings scheduled and attended
Schedule, arrange and attend events
Liasing with stakeholders
Captured expense and milage claims
Weekly reports and presentations
Quotations and invoices
Outlook diary and meeting and calendar scheduling
Doing other office related work
Administration
Helping in the kitchen and
Doing home visits
Sometimes facilitate sports activities
COMPUTER TRAINING INSTITUTION (CTI)
Customer Service, Call Centre Agent and Administrator
May 2014 – December 2014
Terms of reference:
Call Centre Agent (Inbound and Outbound)
Liason with Parents and Students in South Africa and other African countries
Transferring students to the requested campuses (Inbound and Outbound)
General Administration
Solving queries
JOBURG MARKET (CITY DEEP)
Customer Service Personnel and Data capturing
July 2010 – August 2012
Terms of reference:
Solving buyers queries, General public relations work
Registration of new buyers, agents and verifying farmers details telephonically
Operating the electricity machine
Opening cards for new employees that use the SPS system, Handle lost/damaged -cards
Issue buyers statements
GRN Modification and MSN Transfers
Telephone and email etiquette, Sent and Filled weekly reports
Editing of the buyers registration forms and their details on the system
Ordering of packaging material and Created delivery Schedules also liason with NGO’s
OPTIMAL CONTROL SYSTEMS (STANDARD BANK AND MTN CONTRACTORS)
Building management systems (BMS) Technician/Operator
February 2009 - June 2010
Terms of reference:
Attend clients queries (telephonically, via email and in person)
Monitored building temperature and lighting systems
Serviced cooling towers and air conditioners
Installed air conditioners
Scheduled the lighting system
SKILLS / COMPETENCIES :
• I have the ability to work with several operating systems such as Windows, Metasys system, Sales Processing System and STS Closed V.
• Excel, Word, Power point, Outlook, email and Internet
• Customer Service Orientated
• effective Communication skills
• Quality orientated
• Deadline and target driven
• Innovative
• Accuracy and attention to detail
References:
OPTIMAL CONTROL SYSTEMS
Glen Chatterton Director (011-***-**** or 083-***-****
JOBURG MARKET
Toni Wessie Manager (011-***-**** or 072-***-****
Ann Motaung Supervisor (011-***-**** or 078-***-****
COMPUTER TRAINING INSTITUTION
Boipelo Letlonkane Supervisor (011-***-**** or 078-***-****
SIYABONGA LIFE SKILLS CENTRE
Joyce Tshabalala Manager (011-***-**** or 074-***-****
OFENTSE’S HOLDINGS
Angela Kgasago Director (011-***-**** or 076-***-****
OLD MUTUAL
Sfiso Hlatswayo Manager (011-***-**** or 063-***-****