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Mental Health Security

Colorado Springs, CO, 80920
April 22, 2020

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**** ********* **.

Colorado Springs, CO 80920


Summary of Qualifications

** ***** ********** ** *** mental health field.

Detail oriented and highly organized.

Highly skilled in managing others to achieve positive results.

Able to communicate well with clients, co-workers and others.

Able to work well under pressure and in difficult environments and situations.

Proficient in developing processes and procedures that increase success and results.

Excellent Computer skills (Hardware and software).

Professional Experience

Retention Specialist August 2016 - October 2016


Answered inbound calls from customers with issues related to their service.

Attempted to fix issues with excellent customer service and problem solving.

Crisis Evaluator April 2015 – May 2015

Cedar Springs Hospital Colorado Springs, CO

Crisis evaluator for inpatient mental health clients in a hospital setting. Responsibilities included:

Evaluating patients for admission to hospital through face to face assessment or from information provided by other agencies or hospital services.

Completed paperwork as required for admission and contacted insurance companies for precertification of covered services

Followed state and federal guidelines for all paperwork as required.

Psychotherapist/Counselor March 2005 - present

Cary R. Hileman, MA, LPC

Sole proprietor of my own psychotherapy private practice. Responsibilities included:

Working with all types of clients and age groups.

Specializing in working with children and adolescents.

Counseling many patients who would otherwise not be served.

Psychotherapist March 2008 – October 2009

Cedar Springs Hospital/PSI

Full time then PRN therapist for mental health hospital. Responsibilities included:

Conducting individual and group therapy..

Conducting assessments as needed.

Counseling many military patients with PTSD.

Developed new techniques to help anxiety disorders.

Security Screener August 2002 - November 2004

Department of Homeland Security/Transportation Security Administration

Security Screener for Colorado Springs Airport. Duties included:

Was part of the initial deployment of TSA to Colorado and the USA

Used procedural and electronic measures to ensure safety of passengers.

Developed new procedures and techniques to help improve security and service.

Helped to develop highly functional staff.


Adams State College: Master of Arts in Counseling

University of Northern Colorado: Bachelor of Arts in Psychology and Communication

Mesa State College: Associate of Arts in Electronics Technology

Licensed Professional Counselor

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