Customer Service Training

REINNALYN ADAYA DANTIS

Al Quoz II Al Khail Gate Dubai UAE

Mobile No.: +971*********

OBJECTIVE:

Looking for a job that will utilize my abilities.

To acquire employment wherein my qualification best suited.

Willing to travel, acquire and learn more knowledge thru training and seminars.

To be able to engage myself to a reputed company which I can contribute my skills and knowledge in attaining company’s goal to success and to develop my career as an individual and better future to my family.

EDUCATIONAL BACKGROUND:

Tertiary : Don Honorio Ventura State University

Bachelor of Science in Food and Service Management

2008 – 2010 (Undergraduate)

Secondary : San Carlos San Luis National High School

2008

WORKING EXPERIENCE:

RESTAURANT WORKER/ CREW TRAINER

EMIRATES FAST FOOD COMPANY LLC. / MCDONALDS UAE

SHARJA, UAE

August 21, 2016 to present assigned in AL WASEL UNION COOP 54069

RESPONSIBILITIES:

Greeting Customers who enter the store with smile.

Responsible for processing cash and card payments.

Suggestive selling.

Multitasking and very responsible in assigned station.

Willing to adjust my schedule if needed.

Training and teaching a new crew.

Cashier: in

SM Supermarket/Super Value Inc. February 2014 –June 2014

SM City Pampanga, Philippines

RESPONSIBILITIES:

Handling all the cash transactions of an organization

Receive payment by cash,cheque, credit card,etc

Checking daily cash accounts

Guiding and solving queries of customer

Contributes to team effort by accomplishing related results as needed

Salesperson and Cashier in

The Finest Living Company Inc. January 15, 2015 –Present

(JUST G BOUTIQUE)

SM City Pampanga, Philippines

RESPONSIBILITIES:

Greeting Customers who enter the shop

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Giving advice and guidance on product selection to customers.

Balancing cash registers with receipts.

Dealing with customer return/exchange and refunds.

Responsible dealing with customer complaints.

Receive payment by cash,cheque,credit card,etc

Reporting discrepancies and problems to the supervisor

TRAINING EXPERIENCE:

Counter Crew : Chowking SM Pampanga

April 03, 2010 – May 23, 2010

SKILLS:

Able to remain calm and relaxed under pressure.

Highly focused on providing customers with a good experience.

Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Informing Others, Basic Safety and Job Knowledge

Can speak English, Tagalog fluently.

PERSONAL DATA:

Name : Reinnalyn Dantis

Age : 28 years old

Date of Birth : October 07, 1991

Passport Number :

Gender : Female

Civil Status : Single

Nationality : Filipino

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DECLARATION:

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

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