Sudarshan M

Scrum Product Owner

adcvwq@r.postjobfree.com

510-***-****

A Certified Scrum Product Owner

Professional Summary:

Over 10+ years of total IT experience with 3+ years as a Scrum Master/Product Owner with Scrum Alliance CSPO Certification, experience in analyzing and documenting Business Requirements, System Requirements, Functional Design specifications and Project Planning.

Maintain and refine product backlog; create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy.

Acts as primary liaison between the business and Agile teams, ensuring the teams understand vision for the products.

Work closely in a hands-on style with Infrastructure Product team including addressing daily prioritization needs, providing real-time feedback and answering questions on an ongoing basis.

Works with Product Owners/Engineering Managers to set release goals, determine when sufficient value has been delivered to release to market, understand tradeoffs between schedule, scope and budget and communicates this information to the organization.

Provide leadership to Infrastructure Product team including the creation of user stories and acceptance criteria, selecting stories to go into any given sprint, managing backlog, organizing sprints within customer releases, and making determinations on definition of done (whether story/feature/epic is complete).

Help to define MVP (minimum viable product) based on value with a focus on customer and empowering team(s) to contribute and collaborate with business/customers.

Employ product management practices and tactics as needed from both Product Discovery and Product Delivery including customer research, data and analytics, and market research.

Facilitate incremental and frequent delivery to production by utilizing short feedback loops to gain insight from customers but also confirmation of understanding through both customer demos and prototype reviews

Partners with scrum master to collect and radiate key metrics with a focus on outcomes vs output.

Collaborates extensively with scrum teams, provides motivation and ensures the teams are aligned around shared vision, goals and objectives, drive and facilitate Quarterly Planning ceremonies and processes inclusive of other product owners (at scale), leaders and representatives from the dependent, collaborative teams to enable a network of connected teams.

Continuously works with key internal and external stakeholders to understand product requirements while leveraging a solid understanding of the assigned business line’s banking industry knowledge.

Act as the voice of the team to all key stakeholders and ensures all channels of communication are open and that products have the appropriate amount of support required to succeed.

Technical Skills:

SDLC

SaFe Agile/ Scrum, Waterfall

Bug Tracking Tools

JIRA, Rally, ALM, Agile Craft, HP ALM

Programming Languages

Java, Java Script, HTML, XML, JSON

Continuous-Integration Tool

Jenkins

Data bases

Oracle SQL, SQL Server, MS-Access.

Operating Systems

Windows variants, UNIX, Mac

Education: Master’s in Information Systems from Lincoln University California SFO.

Bachelor’s in Computer Science.

Certification: Certified Scrum Product Owner (Scrum Alliance)

Professional Summary:

Cricket IT Atlanta GA April 2018- September 2019 date

Product Owner/ Scrum Master / QA

Roles & Responsibilities:

Understanding the requirements, constructing the project structure, planning and budgeting, managing and tracking project deliverables, resource allocations, change requests, defining and quantifying milestones & success criteria (Key Performance Indicators).

Planning team capacity using Excel, tracking team progress towards deliverables using velocity burndown chart in Excel and Jira.

Working with System Analysts and Business to identify and define scope and requirements for each block of work undertaken. Based on this, help preparing the Functional Requirements Specifications (FRS) document.

Estimating the business value of an initiative taking various factors such as need by date, effort needed, consequences in production, etc. and prioritizing features based on business value.

Creating velocity metrics for review and analysis during Inspect and Adapt to identify and minimize gaps in the future.

Facilitating day-to-day activities such as Daily Stand-Up, Iteration Planning, Iteration Demo and Retrospective meetings to drive the Product Delivery, and Program increment activities.

Identifying project dependencies and working with cross-functional teams to make sure they are met.

Resolving any impediments which might impact the progress of the project, and escalating them if necessary, to get the input needed to overcome them.

Analyzing a project risk by using a risk tracking template and creating a risk management plan to revert a risk from becoming an impediment.

Tracking the completion of Program Increment objectives and making sure all the requirements are being worked upon as committed during planning.

Conducting defect triage calls to track the status of defects which pose a risk to delivery timelines effectively and resolve them.

Maintaining and documenting project details using Project Management tools such as SharePoint.

Creating/extracting/modifying/tracking large amounts of data in Jira and Agile Craft to analyze the project status, program velocity, quality checks, etc.

Identifying and tackling any issues blocking the team.

Helping in conflict resolution.

Performing pre-release/post-release validations, providing warranty support) and facilitating Quality Management Reviews (QMRs).

Performing GAP Analysis using Business Analysis techniques to make sure business requirements are met and a quality product is being delivered.

Creating ad-hoc reports and delivering to key-stakeholders within the company.

Creating improved IT infrastructure processes and workflow.

Using DevOps tools and work with DevOps team for Acceptance Test Driven Development, automation and release on demand progress.

Facilitating ad-hoc meetings with cross functional teams to make sure the project delivery timings are met.

Reviewing/sharing the quality metrics with stakeholders and eliminating waste through quality improvement assessments.

Exercising analytical judgement, working with large, cross-functional teams, subject matter experts, product owners and product management in prioritizing tasks, communicating schedules and status at all levels of the organization using WebEx tools.

Representing the team in stakeholder meetings, reviews, being responsible and answerable for the team’s deliverables, making reports and dashboards to present the progress to stakeholders.

End to end ownership of Agile implementation, tracking deliverables for regulatory scrums and resolving impediments.

Assisting the project stakeholders to produce a project definition/initiation document clearly defining scope and project objectives.

Translated business needs into application and operational software requirements in the form of features/user stories/acceptance criteria.

Reviews and reprioritizes the backlog as part of the prep work for Iteration Planning.

Understanding the upcoming enabler work and collaborate with System and Solution Architect/Engineering to assist with decision-making.

Tracking the completion of Program Increment objectives and making sure all the requirements are being worked upon as committed during planning.

Conducting defect triage calls to track the status of defects, which pose a risk to delivery timelines effectively and resolve them.

Protect development team from outside distractions, impediments, or team conflicts, and maintain focus on Sprint Goal.

Work closely with Business Analyst in Product backlog Item and continuous Incremental delivery.

Educate and reinforce scrum methodology and agile framework to team members and stakeholders.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.

Participated in facilitation of business process review/workshops and developer walkthroughs based on business requirements.

Have the stories refined as a part of Backlog Refinement meeting and pull the stories into current sprint once the meet the definition of ready.

Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing

Communicated team status/progress via Release/Sprint Burndown charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.

Built the team's agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.

Frequent follow up and friendly reminders to the team on updating JIRA tasks on daily basis for more accurate reporting.

Worked as a Product owner during the Sprint review sessions to make sure all stories met the Definition of Done and get the stories accepted within the sprint.

PO approving and closing the stories once they met the definition of done.

Environment: Toad, SSMS,MS Project, MS Visio, MS Office, JIRA, Confluence,HP ALM, GitHub, OneNote.

AT&T, Atlanta, Georgia September 2010- December 2017

BA / Product Owner

Roles & Responsibilities:

Conducted Requirement gathering sessions with the stakeholders and SMEs.

Interacted with the developers and technology team for a better understanding of the Business Processes.

Created the User stories, process flows, wire frames and other documentation.

Acted as the scrum master and coordinated all scrum sessions and remove any impediments to the progress of the project.

Handled all the communications between the management and the dev team and maintained a flexible working team environment.

Followed the agile practices of product backlog grooming, Release planning, Deployment planning and Agile project management tool selection.

Managed the Sprint planning, release and sprint burn down metrics, daily stand up meetings, Sprint reviews and retrospective.

Provided estimation and blueprints for the projects and any further project requirements.

Applied Business Process Reengineering and was responsible for deriving requirements, process flow from many sources and formulating them into concise requirements.

Created artifacts that helped the stakeholders to focus on the product and blueprint, based on which the technical designs were formulated.

Created AS-IS and TO-BE business process flow diagrams, integrated process flow diagrams to show end-to-end business model using swim lanes design.

Worked with Process owners, Business Intelligence, IT and other stakeholders to create a content management solution for managing the information.

Maintained and track the requested enhancements and changes and tracked different builds of the application with description about all changes and versions.

Created Project management plans for managing on time delivery along with planning test scenarios, unit and systems integration test procedures.

Generated Reports using Pivot Tables and Pivot Charts to show the attributes that are currently being developed.

Used VLOOKUP’s to identify whether systems and processes are in place that capture, system of record, and report the data described by the attribute operational definition.

Responsible for scheduling weekly meetings with different users and documenting meeting minutes.

Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge.

Tested application and reported bugs to development team. Streamlined and coordinated the bug and defect tracking and rectification effort.

Helped in developing QA Test plans for Functional, Integration and System Testing. Performed Black Box Testing. Performed GUI testing and user acceptance testing (UAT).

Interacted with the developers and technology team for a better understanding of the Business Processes.

Created the User stories, process flows, wire frames and other documentation.

Acted as the scrum master and coordinated all scrum sessions and remove any impediments to the progress of the project.

Handled all the communications between the management and the dev team and maintained a flexible working team environment.

Followed the agile practices of product backlog grooming, Release planning, Deployment planning and Agile project management tool selection.

Managed the Sprint planning, release and sprint burn down metrics, daily stand up meetings, Sprint reviews and retrospective.

Developed Test scenarios, test plan, test conditions and test cases to be used in testing based on business requirements, technical specification and/ or product knowledge.

Tested application and reported bugs to development team. Streamlined and coordinated the bug and defect tracking and rectification effort.

Environment: ASP.NET, SQL, Toad, MS Project, MS Visio, MS Word, Excel, JIRA

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