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Manager Customer Service

Location:
Johannesburg, Gauteng, South Africa
Salary:
1500$
Posted:
April 20, 2020

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Resume:

ENOCK AMALANGU

** ******* ****** 062-*******

Wendy wood JHB 2148 adcvvb@r.postjobfree.com

PERSONAL DATA

Date of birth: 29 April 1987

Gender: Male

Nationality: Congolese (DRC)

PROFILE

Highly motivated and driven

Excellent analytical skills

Ability to perform tasks efficiently with determination

Excellent communication skills

Ability to work independently and also as a team member

Ability to adapt easily and to work under pressure with a sense of urgency

Customer service oriented

Excellent team player with a positive work attitude

EDUCATION

Bachelor of Science (BSc): Information Technology (IT)

Richfield Graduate Institute of Technology 2018

Key courses:

Networks

Programming

Information Systems

Web Technology (Html, CSS, JavaScript and PHP)

Computer security

Diploma: Electronic Engineering – High Institute Of Technical Application (DRC) 2008

Key courses:

Televisions

Telephonic Transmission

Hyper frequencies

Radio Electricity

Treatment of signal

Telecoms protocols

Senior Certificate ITIP/B High School (Kinshasa DRC) 2006

Highest Grade Passed: 12

Subjects passed:

French

English

Mathematics

Electricity

Electronics

Technical Drawing

WORK EXPERIENCE

January 2011 – July 2013 NTTA Agency

Areal Installer RF “microwave”

Electrician technician

Assisting users

Notable Achievements:

July 2012 / I was a member of the Power Telecoms team which was nominated and awarded on the Manager's award in the Customer satisfactory category.

Cabling and antenna RF installations

Cabling and Domestic Electrical Installations

February 2015 / Alpha and omega

Member of alpha - Omega mission as a typist.

May 2019/ Junior analyst and support agent at Brand Worx.

Support agent in Intrade App

TECHNICAL PROFICIENCIES

Technical Expertise

IT Support Computer Networking (cabling and configuration) Areal Installation RF (microwave) Photoshop

Computer Literacy

Proficient in Windows Internet Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)

Languages

French English Lingala

REFERENCES

Mr. Olivier Oyonga Head of Department +243-**-***-****

Mr. Charles Pritchard Director, ServeSA (Alpha – Omega) +27-82-466-****

Mr. Edward Bothma Director Manager, Intrade +27-83-576-****



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