Jon Arcomano, CSM
New York, NY 732-***-**** firstname.lastname@example.org
Project Program Management Scrum Master
Scrum Master at program and team level in an emerging Agile environment using Scrum and Kanban frameworks.
Skilled in agile development best practices such as Continuous Integration, Continuous Deployment, DevOps, Pair programing, TDD.
Proven success in managing implementation and integration of large-scale projects, from inception through to delivery in banking, financial services and software development life cycle projects.
Plan, coordinate, facilitate scrum ceremonies (Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, Sprint Retrospective and Implementation planning), Release Train planning, PI planning.
Collaborate with teams and product owners to define value and user-driven product roadmaps and transform into actionable user stories and sprint plans.
Proficient in developing and analyzing reports and artifacts that include velocity charts, burn down and Burn up charts, cumulative flow diagrams, and throughput for improvement opportunities.
Write good and efficient user stories for Sprint teams.
Exceptional leadership, inter-personal, problem solving, and communication skills to drive initiatives across geographically dispersed teams.
Experience in gathering requirements, business process flow modeling design and analysis
Proficient in managing multiple projects simultaneously
Core Technical Competencies
Design Methodologies Agile, Waterfall
Tools JIRA, Confluence, Visio, SharePoint, HP Quality Center, TFS, VMWare, Clear Case, Clear Quest, Adobe Photoshop Illustrator, Microsoft Office (Word, Excel, PowerPoint, Outlook), PeopleSoft
Project Management Tools MS Project, PPM, Jira, Confluence
Certifications Certified Scrum Master (CSM), Microsoft Certified Professional in Windows XP
BNY Mellon, New York, NY September 2008 – January 2020
Program Manager Certified Scrum Master - Clearing and Collateral Technologies April 2018 – Present
Successfully increased team velocity and burndown charts within the 1st few Sprints. Recognized as being 1st Scrum Team in company to reach mature metrics level.
Coordinated the work efforts of a 9-person team and provided assistance to complete tasks on-time while resolving obstacles encountered by team members.
Project Manager - Clearing and Collateral Technologies, May 2016 – March 2018
Managed and implemented various projects including the CCT Market Data Enhancements, SR-14 FED regulation effort, modifying upgrading Bank wide credit ratings, migration of trading platforms and FED mandated changes requests.
Directed domestic and global business partners co-located in various business regions optimizing product delivery and services aligned agreed upon deadlines.
Managed and steered meetings in co-locations and time zones in Tokyo, Singapore, India, Brussels, London, Florida, NJ and NYC.
Junior Project Manager, Clearing and Collateral Technologies, March 2015 – April 2016
Assisted departmental PMs with various projects including client requests, Statement of Work requests, client migrations.
BNY Mellon, Cont.
Data Security Administrator - Broker Dealer Services (BDS) September 2008 – February 2015
Implemented cost cutting initiatives saving BDS over $20k the first 2 quarters of 2015 by reducing company leased equipment presence. Relocated all BDS staff from 1 location to various locations around NY NJ.
Primary contact for all system access additions, modifications and terminations for over 300 BDS users at various locations throughout the United States including New York City, New Jersey and Florida.
Procured departmental Desktops Laptops company approved software from vendors and upgraded PC hardware resulting in improving production support user’s performance. Maintained license catalog for BDS record keeping.
Hired initially as a part-time associate and quickly promoted to a full-time position within first year.
Recognized with four consecutive Above and Beyond Awards.
Vonage Holdings Corp, Holmdel, NJ February 2008 – September 2008
Provided exceptional technical support and customer care.
Consistently sustained above average call metrics and CSAT FCR scores while delivering the best possible user experience.
Bachelors of Science in Network and Communications Management - DeVry University, North Brunswick, NJ
BNY Mellon Outperformance Award, 2009-2014
Outstanding Project Award for Fall, 2006