Manager Assistant
Resume:
Shaimaa Abdel Latif Mahmoud
October City - Degla Gardens
adcvt5@r.postjobfree.com
Career Objective:
To work hard with full dedication & ethics to exceed the organization objectives & goals
under satisfying job post, hence enhancing my talents, knowledge and self development;
meanwhile going extra miles in order to highly cope with the competitive market.
Highlights of Skills
Interpersonal, Managerial and Communication Skills
Handles conflicts successfully, Hard worker, persistent, solution oriented
Delegates effectively with wide variety of people plus motivates & supports others
Patient, ambitious, confident, adaptable and quick learner
Good at meeting deadlines and Excellent time management
Ability to work effectively under pressure, very competent and dynamic
Speaks persuasively & articulately, Listens carefully & accurately
Skilled at interpreting complex regulations and self motivated
Diplomatic & tactful with both professional & nonprofessional
Language Skills
Fluent command of spoken & written English
Good command of French
Good command of Russian
Computer Skills
Proficient in the use of Ms office
Excellent user of the internet
Personal Achievements
Organizational Skills
Accomplished a business plan for a web site named “electronic map” in Amideast Basic Business Skills Acquisition Program (BBSA) where I shared in:
Conducting extensive research on the internet & in different companies
Managing the project time between planning, research, reporting results and preparing an outline
Research Skills
Submitted two researches in the faculty in literature field named ”the abuse of children as a reflection of the industrial revolution” in Charles Dickens Oliver Twist and “Wuthering Heights as a metaphysical novel” for Emily Bronte
Contributed seven researches during my preliminary year for the master degree in different genres Novel, Drama, Comparative studies & Research studies
Academic Qualifications
May 2005 Preliminary year of the Master Degree
May 2003 BA of Arts, Helwan University
Major: English
Minor: Literature
General grade: Highly Good “The 3rd final average
Career History
September _ present Dream International Schools
English Teacher
Duties:
Advising student on career issues
Organizing and delivering classroom lectures to students
Evaluating a student’s class work and assignments
Preparing classroom and coursework materials, homework assignments, and handouts
Recording and maintaining accurate student attendance records and grades
Classroom management
Maintaining discipline in the classroom
October 2011_ February 2016 Melia Hotels International
Melia Sharm Hotel
Personal Assistant to General Manager
Duties:
Listing agendas and make arrangements for committee, board, and other meetings
Responsible for daily communications including maintenance of calendar and appointments for the general manager
Assisting the general manager in planning and implementing suggestions towards achieving brand values, goals and missions of the company
Provide administrative services for the General Manager and Perform other related duties as required
Responsible for handling all operation action plans & follow up as per chain standards & policies
Scheduling minutes of the GM agenda & meetings
Handling office operation requirements with HODs
Accountable for the office correspondence
September 2010_ October 2011 Flash International
Sea Magic Hotel Sharm El Sheikh
Executive Secretary
Duties:
Preparing minutes of the GM meetings ”Department Heads Meeting, Purchasing, Repair& Maintenance briefing, Communication meetings, the weekly guest comments and crystal hygiene company”
Responsible for the office correspondence
Handling all the hotel weekly guest satisfaction, internet reports and tracking system
Issuing required contracts with the financial control
January 2010_ August 2010 Hyatt Regency Sharm El Sheikh
Admin Assistant (Human Resources)
Duties:
Accountable for handling all business correspondence
Responsible for conducting a recognition program entitled ‘Hystar program” to
acknowledge and recognize all the hotel employees
Collecting the human resources database for the new hotel applicants
Responsible for all the administration procedures of the hotel events “Employee celebrations”
Having good knowledge of hiring and termination procedures in HR
May 2008_ December 2009 Egypt Air Express for Domestic & Regional Flights
Flight Attendant
Duties:
Performing variety of personal services conducive to safety and comfort of airline passengers during flight
Greeting passengers, verifying tickets, recording destinations, and directing passengers to assigned seats
Explaining use of safety equipment, such as seat belts, oxygen masks, and life jackets. Walks aisle of plane to verify that passengers have complied with federal regulations prior to take off
providing assistance during emergencies, from reassuring passengers to opening doors and inflating emergency slides for evacuation
August 2006_ April 2008 German Center for Rehabilitation and Physiotherapy
As Salam International Hospital
Office Manager
Duties:
Fixing all patients appointments for Therapy successfully
Assisting the accounting department in all the financial work
Translating Simultaneously between the patients and the therapists
Doing all the required cost estimations and total receipts for the patients
Assisting the general manager in all correspondence between the center and the other companies
February 2006_ June 2006 Unitarian for Trade & Supplies (Elevators UFTAS)
Sales Manager Assistant
Duties:
Responsible for preparing & revising contracts
Accountable for preparing Agenda of weekly meeting of the administration & sales manager and Preparing client lists
Following up the clients and updating sheets database
October2004_ September2005 Amecotech Corporation
NOS Communications
Branch Manager Assistant
Duties:
Working effectively under a CMS system for creating the login names for the new agents and coordinating them with the IT department
Creating TPV reports for the Executive Director
Accountable for Attendance (excuses, extended leave, termination, hiring, deduction and suspension actions) & Sales
April- September 2004 Commercial International Bureau
Director Assistant
Organizing all the work and Screening all phone calls of the office
Meeting all the clients & suppliers and Handling correspondence
Filing the database needed for work
Courses & Trainings:
2013 American Hotel & Lodging Association (Ministry of Tourism)
January HACCAP Training
March Modern Management
April Leadership Skills
May Strategic Management
March 2014 Cross Training in the Housekeeping Department (Melia Sharm)
May _July 2008 Egypt Air Flight Attendant Trainings
Course included:
International Aviation Regulations & Safety
Customer Care, Flight Services and First Aid Training
January _April 2004 Basic Business Skills Acquisition Program sponsored by
Amideast & New Horizons
Course included:
Computer skills & Presentation skills
Marketing, sales, finance and accounting sessions
Business English, Business planning and Business correspondence
Hobbies
Travelling & Reading novels
Personal Information
Date of birth: 19/11/1982
Marital status: Married
Nationality: Egyptian
Veiled
References furnished upon request
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