Office Manager

Eric Melcher *

Eric Melcher

*** ****** ******, ***. * • Manchester, New Hampshire 03103 • 603-***-**** • Email: ********@*****.*** Project and Administrative Management Professional Accomplished and dynamic professional, offering the ability to coordinate major projects, lead administrative operations, and maximize productivity and performance throughout a company. Committed to influencing effective process improvements, optimizing quality and productivity, and exceeding organizational expectations. Recognized for improving safety and implementing new policies and procedures which influence timely project completion. Excels in challenging and fast-paced environments; develop key solutions to the company’s challenges.

• Team Leadership/Collaboration

• Strategic Planning and Analysis

• Projects and Programs Management

• Workflow Planning and Coordination

• Administration Management Tasks

• Skilled in the usage of PC Programs

Technology Snapshot: Microsoft Office Suite Publisher Convene Online Learning Software QuickBooks 10-Key by Touch and Keyboarding Website Design and Development Networking ServMan Platform PROFESSIONAL EXPERIENCE

Scheduler 2017 - Present

LRC Fire Safety, LLC

Co-ordinate fire extinguisher, hood suppression system, fire alarm, and sprinkler inspections and/or repair work utilizing the ServMan platform. Manage accounts payable, accounts receivable or collection tasks.

• Increased company profitability by improving purchasing procedures; successfully negotiated vendor contracts to minimize costs, sourced new vendors, and maintained proper construction supply levels

• Coordinate the scheduling, staffing, and material acquisition for various projects; develop comprehensive agendas to achieve timely project completion and effectively allocates key resources

• Maintain all record and inspection report documentation to ensure compliance with NFPA regulations and guidelines

Project Administrator / Office Manager 2011 - 2017 North Construction Company, Inc.

Direct the human resources initiatives of the company; screen, interview, hire, develop, and retain top talent, prepare new hire paperwork, facilitate new hire orientations and training programs, and verify appropriate licenses, qualifications, and certifications. Manage accounts payable, accounts receivables or collection tasks.

• Increased company profitability by improving purchasing procedures; successfully negotiated vendor contracts to minimize costs, sourced new vendors, and maintained proper construction supply levels

• Coordinate the scheduling, staffing, and material acquisition for major construction projects; develop comprehensive agendas to achieve timely project completion and effectively allocates key resources

• Maintain all safety documentation to ensure compliance with regulations and guidelines; update and evaluate Material Data Safety Sheets (MSDS) and conducts comprehensive audits of documentation Eric Melcher 2

Digital Media Consultant 2010 - 2011

Local Edge Media

Established online advertising accounts, including Google AdWords; leveraged expertise of pay-per-click (PPC), Search Engine Optimization (SEO), and Yahoo behavioral targeting to maximize brand exposure and improve returns on investment (ROI). Spearheaded strategic marketing campaigns and exceeded direct goals.

• Led technical writing activities; produced contracts, developed procedures, and authored advertising copy for major client accounts; evaluated trends and data to identify and capitalize on opportunities Computer and Business Consultant 2010 - Present

Self Employed

Identify, troubleshoot, diagnose, and resolve highly complex technical issues; achieve maximum functionality and reliability through effective technical management. Resolved a wide-range of issues, including hardware and software problems and network malfunctions. Led technical writing, including contracts and procedures.

• Created and maintained a Windows network; configured cable and/or DSL modems to the LAN, developed effective project plans, allocate resources and achieved seamless execution of the system Registrar 1999 - 2009

North Eastern Institute of Whole Health, Inc.

Tracked, calculated, and validated each student’s class hours, event hours, and core course grades; updated and maintained the Access 2000 and internet database. Prepared official and unofficial transcripts and diplomas for Massage Therapy students. Scheduled exams while preventing scheduling conflicts for students.

• Developed an early graduation program to enable students to get their massage therapy licenses earlier, resulting in an increase in student enrollment and retention; exceeds the school’s objectives

• Provided influential leadership, coaching, and mentorship to office personnel, facilitated training programs to maximize the potential of teams, and created staff schedules; delegated all assignments

• Designed and developed a quality control system for the recording of student hours and grades; improved the integrity of student academic records and streamlined the daily administrative activity

• Authored all online learning curriculum for the school and established the policies for online learning

• Created an electronic catalog which enabled prospective students to see programs without leaving their home and developed a new scheduling system which optimized course scheduling efficiencies

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