Sales Customer Service

Sarkar Md Tazul Islam

** ***** **, ***********, **, M1G1G1

+1-647-***-**** Email: **************@*****.***

OBJECTIVE

To contribute my seven years sales and customers service oriented skills and experiences in the best possible way to increase profitability and produce sales volume by developing a dynamic team.

HIGHLIGHTS OF QUALIFICATIONS.

Ability to read the Asian customers liking & disliking to purchases any product.

Strong client relations.

Deadline driven & Proactive.

Team building .

Creative problem solver.

Love to talk with new people.

WORK EXPERIENCE

Sales & customer service Associate

Best Buy - Saskatoon, SK 2016 to 2017

Develop relationship with customer & selling products, services and solutions. asking lifestyle questions to thoroughly understand customer’s needs, offer relevant Services, and accessories so customer can make decision to complete their purchase. Utilize all relevant sales tools to drive profitable growth.

Package Handler

FedEx - Saskatoon, SK 2016 to 2017

Packages sorting and placing on sorting machines that transfers the goods to loading docks. Ensuring the safe and successful transfer of goods and packages to their intended destination. Well versed with automated and manual packaging machines. Assisting with the unloading trucks and displaying teamwork with other employees. managing inventory control procedures and cycle counting to ensure the safe handling of parcels and packages.

Import sales Coordinator

4PL Logistics BD Ltd 2011 to 2015

Developed business plan and sales strategy for the market that ensures attainment of company's sales goal profitability. Maintain strong relationships with existing and prospective clients. Cultivate new sales leads to establish more business & execute sells and negotiate

services with agent, customer. Focus on securing and maintaining new business Always update and maintain Logistics Management System &Identify problems and implement effective solutions. Always follow-up customer satisfaction with clients as needed Achieve individual, team, and company goals

Sales & customer service Inbound

Total Transportation Ltd, MGH Group 2005 to 2010

Daily communicate with consignee, shipper, overseas agents, carrier & custom brokers. Making competitive costing sheet for sales team, ocean freight, Air freight & trucking. Track and trace all shipments & update to agents, customers as well. Pro- actively identify problems and swiftly implement solution. Coordinate mutual scheduling for clients door to door deliveries. Prioritized order security, accuracy and on- time pickup & delivery. Managed shipment schedules to maximize productivity & cut costs. Prepare import export documentation for air, sea & land shipments

Education

Master of Business Administration in Business Administration

Stamford University of Bangladesh - 2010

Bachelor of Arts

National University of Bangladesh-2000

Can speak with different Language : English / Bengali / Hindi / Urdu /Mandarin

Driver’s License : Class G & I have own Vehicle.

REFERENCES

Professional Reference:

Rokhan Sarwar

General Manager

Best Buy

Phone : +1-306-***-****

Email: **********@*************.**

221-1723 Preston Ave. North, Saskatoon, SK S7N4V2

Characteristic Reference:

Gazi Sayed

Sales associate,

Leons Furniture

Phone : 416-***-****

Scarborough, On Toronto

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