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Front Office Accounts Payable

Chennai, Tamil Nadu, India
April 20, 2020

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MOBILE NO: 099********


Date of Birth: 22.8.1985

Function Expertise: Accounts Payable, End to End of P2P Accounting.


To be an integral part of the organization that provides me an environment of continuous learning to update my knowledge and skills in order to cope up with the emerging developments and needs.

Educational qualification:

Medium of Education

Name of Institution



SBOA Matriculation Higher Secondary School



SBOA Matriculation Higher Secondary School



Madras Christian College


MBA – Finance

Expert level: Microsoft Office

Business User: SAP, Oracle 11i, Great Plain.

New Age Software & Solutions – (Team Leader AP Operations Nov 2017 – Aug 2018)

Taking care of Invoice clearance for payment to the Middle East Sector.

Successfully transitioned the Vendor reconciliation process in a short span of time.

Building good rapport with the counterparts in Front Office and achieving 100% error free deliverables on time.

Maintaining the SLA and KPI also delivering error free processing of the invoices for payment within the stipulated time.

Conducting team-building activities on a daily basis and encouraging the team to perform with high standards all the time.

Ensuring the quality and the quantity in the process without any hick ups.

Meeting the TAT on a daily basis and circulating the same on Monthly basis with the Top Management.

Effectively concentrating on client relationship and satisfaction to the best of my abilities.

Successfully transitioned the AP logistics operations in the Middle East Sector with a team of 10 members.

Approving Adhoc payment request with utmost priority before the Due date.

IQ Back Office as Team Leader – Operations (Accounts Payable – P2P) Jan 2016 Till July 2017)


Administering activities related to process, monitoring and reporting of Metris, Client Interaction and Team Management including 3 SME’s, 12 SPE’s and 6 PE’s

Providing tips and tricks to pears towards invoice processing

Building good rapport with pears

Taking appropriate decisions in terms of people/process issue to avoid overlap

Hands on End to End working knowledge in Accounts Payable, Vendor Master and Accounts Receivable process for US based retail major:

Process involves Indexing a scanned invoice, entering the invoice for payment, validating the product details and responding to Vendor queries, collecting money from vendor

Resolving the discrepancies like price & quantities

Conduct inventories on a periodic basis

Prepare all necessary year end reports

Master Clean up activity on quarterly basis

Weekly call with Client regarding the action taken on clearing the back log of invoices.

Cascading the Process improvement steps taken by the team to Client.

Experience 2:

Rural Shores Business Services Ltd: Mar 2015 – Dec 2015

Senior Process Lead

Roles & Responsibilities:

Vendor Reconciliation

Weekly and Monthly tracking of vendor related payment query handling and resolving it

Handling a Team of 25 with respect to invoice processing.

Taking care of training them in Accounts Process.

Managing their training in soft skills and Client facing skills

Enhanced the process by introducing the morning huddles that help to share the current issues and solution

Brain Storming sessions conducted to solve the issues

Rendered support to the team to have group discussions on the enhancement of the process.

Supporting the team in overseas to correctly update the wire transfer receivables on time.

Experience 3:

Maersk Global Services Ltd: Jan 2013 – Feb 2015

Process Expert

Roles & Responsibilities:

Vendor Reconciliation

Weekly tracking of vendor related payment query handling and resolving it.

Comparing the Maersk Line Vendor reconciliation statement with the output statement on SAP and arriving with query resolution.

Updating the branches about the backlog of invoices and clearing the aged items.

Frequent checks on the overdue invoices and sending the reports to the respective branches and ensuring that the old items are cleared from the reconciled file.

Taking care of the container reconciliations individually by comparing the report run from SAP.

Supporting the team in overseas to correctly update the wire transfer receivables on time.

Creating new vendors on the system and updating with the payment request from the Maersk service line.

Interacting directly with the Senior directors of Maersk in respect of queries relating to the invoices.

Timely input given to the branches with regards to unpaid invoices which has been past due in respect of payment terms.

Frequent email communication and calls with the Branch Coordinators to ensure that invoices are paid on time.

Active response to the suppliers regarding the payment and also clearing the backlog of invoices that is overdue.

Weekly reconciling the vendor statement and sending email to the respective branch coordinators to reduce the backlog of invoices.

Maintaining the internal tracker with respect to vendors and circulating the flow in volume of the invoices to the Branch person.

Experience 4:

ISCCO Abu Dhabi Jan’11 to Dec 2012


Roles & Responsibilities:

Taking care of settling Vendor Payments

Creating Purchase Order and follow-up

Timely delivery of materials to the site

Issuing cheque to vendors

Taking care of the balance sheet

Doing Internal Audit of the account sheet

Monitoring fund and cash flows

Payments made to the Suppliers on Due date.

Accruals are done on the basis of month end to ensure that there is complete accounting of transactions.

Experience 5:

Steria India Limited, Chennai – Dec 2006 to Oct 2010

Process officer, Accounts Payable

Roles & Responsibilities:

Lead of the team of 15 for query resolution and various client projects including:

Monthly query log to help expedite the unpaid invoice resolution

Monthly executive dashboard to tracks high priority backlogs

Early payment authorization (valued at more than 10k)

UK employee payment invoice query resolution

Efficient internal quality control process management

Successful remote transition of the Steria French Accounts Payables process from the onshore location

Onsite opportunity to UK with regards to Invoice query handling and direct interaction with the Vendors

Effective team handling with Error free on time payment to vendors.

Supplier duplicate payment recovery

Process flow development to reduce duplicate payment recovery lead time

Internal tracker creation and management to analyze the quality issues and root cause analysis to resolve gaps in the process updates to reduce Customer Complaints


Won Best Performer Award (Pat on the Back) for the month of Oct’07 from the client.

COO recognition for the best performance in Accounts Payable across Steria.

Won Service Delivery Award for the month of Apr’09 for error free delivery from the client.

COO “Done Well card” for reducing the volume of invoice queries at the time of crisis.

I hereby declare that the above furnished information’s are true to my knowledge.

Place: Chennai Yours truly,


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