Vanessa Lopez
San Diego, CA
adcviw@r.postjobfree.com
Experiencia laboral
Receptionist
Grupo Musa
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Schedule appointments and maintain and update appointment calendars.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
Housekeeping, Cleaning Services
Cleaning Services
2018 - 2020
• Dusting and polishing furniture and fixtures
• Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks
• Maintaining a clean and sanitary kitchen area
• Making beds and changing linens
• Washing windows
• Vacuuming and cleaning carpets and rugs
• Sweeping/vacuuming, polishing, and mopping hard floors
• Sorting, washing, loading, and unloading laundry
• Ironing clothing items
• Using any cleaning equipment such as vacuums, mops, and other cleaning tools Key Holder
Clothing and accessories Boutique
2014 - 2016
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales. Educación y formación
High school diploma
Habilidades, conocimientos e idiomas
• Energetic, hardworking professional with over years of customer service experience, the ability to work well in a fast-paced environment as well as in a team. Employs solid leadership skills and multi-tasking strengths. Passionate about serving others with superb work ethic, able to represent the company with professionalism, courtesy and excellence, eager to take on new responsibilities and leadership roles.
• Customer service
• Skilled at multi-tasking
• Stocking and merchandising
• Strong attention to detail
• Provide quick and efficient service
• Quality driven
• Hard worker
• Physically able to perform all needed functions for the job
• Accountable and reliable
• Strong communication skills
• Janitorial