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Customer Service Medical Billing

Location:
Liberty, NY
Posted:
April 19, 2020

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Resume:

SHADEL RAMPERSANT

** ******** ****** *******, ** 12754 646-***-**** adcvfz@r.postjobfree.com

PROFESSIONAL PROFILE

Dependable and customer service oriented professional accustomed to working in environments where accuracy and accountability are essential. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.

oStrong verbal, written and interpersonal communication skills.

oMakes decisions based on facts and experience.

oPossesses problem solving skills to facilitate problem identification and generation of alternative solutions.

oMicrosoft Office Suite / MS Excel; MS Word; MS PowerPoint Typing Speed: 50 WPM.

KEY QUALIFICATIONS

Electronic Health Records (EHR) Payment Posting Scheduling HIPAA Compliance Insurance Verification

Insurance Claim Processing EOBs Co-Payments Deductibles Managed Care (HMO PPO POS)

Government Payers Third Party Payers Worker’s Compensation Medical Billing Medical Coding ICD-9 / ICD-10 HCPCS CPT Medical Terminology Medicare Medicaid and Tricare CMS 1500 CMS 1450 (UB-04) Fee Schedules

EDUCATION

Ultimate Medical Academy Associate of Science Degree in Medical Billing and Coding, 2019

WORK EXPERIENCE

Stay at Home Parent – Liberty, NY 10/2015 – Present

Homemaker

oEnsure household duties are completed in a time efficient manner.

oMaintain budget, and coordinate medical care, meals, and social activities.

oAssign appropriate chores and praise target behaviors to encourage development of self-control, self-confidence, and responsibility.

Walmart Department Store – Monticello, NY 07/2015 – 09/2015

Cashier / Customer Service

oProcessed transactions, accepted payments, and provided prompt, courteous customer service.

oWorked as part of a team and interacted with diverse customers and staff members.

oFollowed all policies as they related to customer confidentiality.

Shoprite Grocery Store – Liberty, NY 03/2010 – 05/2010

Cashier / Customer Service

oProvided prompt, courteous customer service.

oAssisted customers with purchases and operated cash register.

oFollowed all policies as they related to customer confidentiality.

oMaintained clean and organized work environment.

VOLUNTEER EXPERIENCE

Private Contract – Liberty, NY 02/2018 – Present

Volunteer Housekeeper

oMaintain confidentiality of client information.

oAssist with light housekeeping duties – cooking and cleaning.



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