Denise Duet

Sales Director

Grayslake, IL

adcvcd@r.postjobfree.com

224-***-****

Work Experience

Sales & Marketing Director

Capital Senior Living - Grayslake, IL

March 2019 to Present

• Responsible for building and maintaining Assisted Living occupancy through the implementation of a facility marketing plan.Must have compassion for and desire to work with the elderly

• Sales – inside and outside – experience preferred

• Strong commitment to importance of proactive sales and marketing as it relates to community occupancy

• Strong customer service track record with measurable results

• Strong computer, analytical, communication and problem solving skills Freelance Consulting

Finance & Insurance - Grayslake, IL

January 2014 to Present

Advise and provide subject matter expertise for dealerships and dealership groups in planning and building used car finance operations. Worked closely with such clients as AutoMatch USA. Finance & Insurance, Sales manager, Used Car manager Fill-in work for automobile franchises. Interim training for new hires following the business model for that particular organization. Throughout IL, IN, MI, WI, & IA.

●Work with attorneys to understand necessary regulatory approval and compliance measures

●Research and obtain necessary certificates, licenses, and tax statuses for operating purposes

●Implement systems and processes to enforce privacy, lending, and OFAC compliance

●Establish relationships and integrate business systems with prime and subprime lenders

●Oversee installation, configuration, and adoption of customer relationship management systems as well as dealer F&I department state provided tools and tax management systems. Streamline used car inventory, procure inventory of used cars based on demographics.

●Obtain ancillary products for sale based on existing floor plan Account Development Manager IL IA IN Territories

Finance & Insurance

September 2016 to September 2016

Identify and cultivate prospective accounts within OEM guidelines

● Setup and launch new dealer accounts.

● Train and develop on Ancillary products

● Dealer consultation and education.

● Manage overall risk and quality of deals in area portfolio.

● Facilitate dealer principal/ business manager meetings.

● Directly oversee DP portfolio of Dealer performance program or CFC account.

● Daily/Weekly/Monthly extensive dealership travel. Area Account Manager

Finance & Insurance

March 2015 to September 2016

Prospecting, building and develop relationships while maintaining strong communication and negotiation skills.

● Resolving credit and funding related issues, distribute marketing materials and collect, analyze and compare competitor programs.

● Coaching on new and existing programs.

● Extensive travel.

Marketing Manager

Chicagoland Auto Bid - Chicago, IL

2012 to 2013

Develop strategy for and direct all activity relating to company's marketing efforts, including partnership programs, sales, and financing programs.

●Prospect for and develop relationships with independent dealerships to secure more auction customers

●Pre-arrange financing for qualified dealerships based on review of financial standing and creditworthiness

●Monitor dealer accounts to identify high volume customers and ensure payment in full for all accounts

Finance Director

Karl Knauz Automotive Group - Lake Bluff, IL

2004 to 2012

Performed a wide range of duties related to automobile loan origination in a well-defined sales system. Provided strong operational leadership, customer service and sales for multiple automobile franchises. Demonstrated exceptional product knowledge and interpersonal skills in supervising employees and managing relationships with finance sources, warranty providers, and other vendors.

●Promoted sales focused culture within group's finance departments; fully responsible for sales results

●Conceptualized strategic and tactical growth plans; reviewed with sales management to ensure alignment

●Planned/implemented policies to maximize sales and meet corporate goals in friendly selling environment

●Recruited, hired, and trained a highly experienced and skilled team of sales and finance professionals

●Regularly reviewed employee performance to provide timely, candid, and constructive feedback

●Monitored and enforced compliance with government standards/regulations and internal guidelines

●Completed and reviewed all necessary paperwork to ensure 100% compliance for all transactions

●Prospected for and developed relationships with financing and warranty insurance providers

●Ordered and tracked new & used vehicles to ensure a well-balanced inventory reflecting market preferences

●Entered retail delivery reports to ensure proper warranty coverage and credit for sale Education

Bachelor's Degree in Business in Business

Roosevelt University - Chicago, IL

Certification

State and Federal

Skills

• Sales

• Marketing

Certifications and Licenses

driver's license

Additional Information

● Departmental Management

● Automobile Inventory Financing

● Consumer Financing & Leasing

● Automobile Sales & Aftermarket Sales

● Dealership Purchasing, Flooring &

Inventory New & Used Autos

● Automobile Industry Standards &

Regulations

● Finance & Leasing Transactions

● Staff Supervision & Training

● Sales & Marketing (including Cold Calling) Qualifications

● Outstanding Customer Service

● Reynolds & Reynolds / ADP / Dealertrac

● Profit Maximization Techniques &

Strategies

● Conflict Resolution & Problem Solving

● Negotiation & Persuasion Skills

● Assistance used car manager

● OEM relationship management

● Extended travel stay

Oversee business and finance operations in support of critical elements of automobile and aftermarket sales. Delegate duties and evaluate performance of staff. Maximize return on clearly defined budgets through implementation and enforcement of industry best practices, corporate guidelines, and cost controls. Supported Used car department as fill in used car manager when needed.

●Provide clear direction, leadership and communication necessary to achieve financial and operating goals

●Create strategic plans that balance revenue growth with cost reduction to maximize profitability

●Evaluate dealership needs for, price, and structure aftermarket offerings to generate additional revenue

●Develop and enforce departmental budgets, as well as individual projects, programs, and channels

●Oversee staff recruiting, hiring and training; delegate employees to perform and be accountable for results

continued

●Serve as a single point of contact for unit managers to relay data/reports, feedback, and areas of concern

●Network with automotive professionals to connect with business opportunities and share successful practices

●Negotiate favorable contracts with vendors to secure a diverse and cost effective supply chain

●Meet regularly with employees to raise morale and identify productivity and development roadblocks

●Implement dealership-wide technology solutions to increase productivity and reduce labor costs

●Analyze financial data using financial/accounting tools to identify and address performance trends

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