PRAVEEN KUMAR.G

Email : adcvc4@r.postjobfree.com

Address: No 13/1 Radial House,

Anna Nagar West,

Chennai-600101

Mob:+91-915*******

Total Experience:5.6 Years

Career Objective

A motivated, goal oriented natural team player Wants to convert the challenges into opportunities. Looking forward to work in a high profile organization and use my skills and capabilities to contribute to its profitability and growth.

IT Skill set

Technologies

:

SAP

Operating system

:

Windows XP, Windows 7,Windows VISTA

Software Packages

:

MS-Office, CITRIX& TS2 Enterprise.

Profile Summary

Sep’15 – May’19: Hewlett Packard (Global E-Business Operations Pvt Ltd), Chennai.

High Value and Supply Chain Order Management for EMEA support.

Experience across the complete Product set up, Purchase order management, Sales order management and Order Fulfilment.

Procurement

PO Management

Co-ordinate with Sourcing Engineer across EMEA to maintain the balance inventory.

Oct’13 -Sep’15: Process Associate in International banking at Infosys Ltd, Bangalore.

Handling the customers regarding PPI (Payment protection Insurance).

Maintaining the database of the customer and handling the queries regarding the Fraud.

Worked in complex project situations with Client interaction.

Hands on in handling tickets(INCIDENTS) in SERVICENOW

Resolved high priority tickets (Severity 2) in SERVICENOW before the SLA Breach duration

Work and Domain Experience:

Domain - BANKING– Worked as a (Designation) in International Banking process at Infosys Limited for 1.8years.

Domain – SCOM (Supply chain order Management) – Worked at Hewlett Packard Global Soft PVT LTD 3.8. Years.

Order Fulfilment, Order Management & Procurement

Supply Chain Management /Delivery & Logistics (Eligible for all logistics business) Rollup of information on new business performance, client presentation and engagement and establishing escalation paths to top management.

Having good knowledge in Function module of SAP - R01, DA3

Process all the order requisitions for HP products which have been placed by HP Customer for productivity usage and to monitor the growth of the order throughout its life cycle.

Must ensure that the Purchase orders are treated with high priority to guarantee timely shipment/delivery to the plants at EMEA regions to meet the Customer Requested Date.

Coordinate with factory located in China, Germany, Dubai &Netherlands to ship the goods asap to the special customers.

Working on Daily Backlog report to ensure PO’s are delivered on time.

Monitoring the orders end to end and ensure that orders reach as per SLA

Play a major role in interacting with Factory and Coordinate with logistics team and optimum utilization of available resources.

Monitoring end to end operations and updating the status for the customers in Supply Chain Management team.

Preparing Invoice copy when required and the mode of Shipment Air, Ocean, truck etc.

Place Transhipment’s and Stock Transfers for the Inter Depot Transfers.

Good knowledge in Material Master.

Identify opportunities for improving the efficiency of the process. Driving IMIB (I Made it Better).

Act as a change agent and provided implementation assistance as and when the need arises. Assist new hires such that they are productive on the floor in the shortest possible time frame and also effective management of team’s skill matrix.

Track the changes to the procedures and ensure that the team was fully aware of the changes. Develop back up and contingency plans.

A cheerful disposition and patience in handling customer queries

Other Accomplishments

Received Kudos Award for consistent and extraordinary performance as a Fresher.

Appreciated by project leads and delivery managers.

Completed my YB project at Infosys regarding the credit balance refund.

Certified in T100 banking process.

Great initiatives and fresh ideas to improve the process.

Achieved the project goals on duration specified.

Achieved the quality standards throughout the year.

Got appreciation mails from Client for the commitment and completion of critical task on SLA(Service Level Agreement) Duration.

Received SPOT recognition awards for best team player in our project.

Training and Certifications

Certified in YB on Query Reduction.

Trained in YB projects.

Completed the YB project on credit blocks.

Academic Details

Course

Board/University

Year of passing

Percentage

Bachelor of Computer Science And Engineering

P.G.P College Of Engineering And Technology–Namakkal,

Anna University – Coimbatore

2011

72.5%

HSC

Lions Matriculation Higher Secondary School,Tirupattur.

2007

75.3%

SSLC

Lions Matriculation Higher Secondary School,Tirupattur.

2005

73.2%

Personal Details

Date of Birth : 25th May 1988

Marital Status : Married

Gender : Male

Nationality : Indian

Languages Known : Tamil, English and Kannada

Residential Address: No:13/1 Radial house, Anna Nagar West, Chennai 600101

Declaration

I hereby declare that all the above furnished information is true to the best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

Praveen Kumar G

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