Milton Ontario Cell : 905-***-****
Objective To obtain a sales management position that allows me to use my extensive experience in both retail and outside management to further my career
Highlights Over 20 years of sales and management experience in high end . retail and outside sales.
Exceeding sales targets both as a sales rep as well as managing a team.
Have managed outside teams of up to 10 sales reps
Have managed special events and retail stores and showrooms.
Selected Work Experience
October 2018 to present
Oversee and supervise store manager and staff within assigned territory totalling 13 stores.
Handled customer complaints and staffing issues.
Hire and train all new staff on sales techniques and product knowledge.
Process payroll and scheduling for all stores.
Set Merchandising standards and store procedures within all stores.
July 2014 to October 2018 ErgoCentric
Retail Division Manager
Oversee retail operations for retail stores and special events and trade shows
Work with Outside Sales reps to assist in operation of showrooms
Do Product knowledge training on all new sales employees inside and outside reps.
Work with Marketing to develop Monthly sales campaigns
Organize and run Home Show booth. Research new product for retail sale
Dec 2012 to June 2014 D'angelo Brands
Director of Sales
Oversee sales force for both Ontario and Quebec
Contributes to team effort by accomplishing related results as needed
Establishes sales objectives by forecasting market trends.
Contributes to the development and implementation of sales plans
Oversee product knowledge and sales training of all sales staff
Identify new sales and marketing opportunities
Nov 2011 to Nov 2012 Sears Canada
Provide product knowledge training for retail sales reps
Provide sales training for new hire on computer systems and company procedures
Provide Sales technique and closing instruction
Provide training in product knowledge and customer service.
June 1993 to Oct 02
Home and Rural Appliances
Overseeing sales staff of 7 people and all day to day operations
Increasing sales through use of inter store competition and by changing store design to clearance center.
Sale increase of over 15 percent two consecutive years
Hired and trained all staff as well as performing staff reviews
EDUCATION AND ADDITIONAL TRAINING
09/1989 to 05/1992
Business Information Systems Diploma
04/1997 Friedman Group: Retail Sales training
09/2000 Friedman Group: Store Management
10/2001 Fish Philosophy
02/2014 Rethinking Sales Management
References available upon request