Manager Administrative Assistant, Customer Service

Mattie Churchill

**** ***** ****, ******* ****, La. 71112

Phone Number: Cell 318-***-**** /Email: ***************@*****.***

Experience 8/2019 – Tele Performance/USAA Banking

**** ********* ***eveport, La.

Customer Service Representative

Experience: 3/27/19 – 4/18/19 Concentrix

Work From Home: United States

Assist customers with tax issues

Experience: 10/2018 – 12/2018 TETC

Work From Home: Bossier City, La. 71112

Assist Customers with problems with purchase

Refund Customer on returns

Resend item back to customer if customer did not receive merchandise

Experience: 5/2011 – 8/2012 TANGO TRANSPORT 318-***-**** Retired

6009 Financial Plaza, Shreveport, La. 71129

Payroll Manager/Customer Service Specialist

· Process payroll over 300 drivers

· Receive data from customers via telephone and enter into AS400 system.

· Process garnishments as needed for drivers.

· Interact with customers/drivers on daily basis providing information as needed

Experience: 10/2009 – 4/2011 SWEPCO AEP

510 N. Allen Avenue, Shreveport, La. 71001 - 673-3872

Administrative Assistant

· Process payroll

· Run daily reports & distribute

· Process invoicing / Account Receivables

· Post all job opening

· Health Wellness Champion on site

· Purchase Uniforms for all associates

· Process all expense reports

· Process Daily Time Tickets

· Maintain safety bulletin board

· Distribute mail from mail room

Experience: 1/2004-11/2008 Meridian Automotive * Closed

747 Southport Drive Suite 200* Shreveport, La. 71008 616-***-**** Chuck Woods

HR Manager/EMR, Shipping/Receiving /Inventory Control/Material Handler’s Supervisor

· Weekly payroll records, billing and invoicing

· Ensure delivery, handling and storage of all materials on site are properly managed.

· Organized, supervise in receiving, issuing and delivering supplies.

· Monitor material handlers/loading & unloading trailers in a timely manner

· Update and print Bills of Lading from verified shipping orders.

· Train, planning, assigning & directing work

· Resolve problems in union environment

· Purchase all supplies

· Orientation of new employee thru termination of all employees

· Compliance with Meridian and customers procedures for OS&D processing and claims

· Lead auditor for environmental

· Immediate response on any type of customer inquiry or special request

Experience1996-2002 USCO Logistics (Pennzoil/Quaker State/Logitech) 800-***-****

22 Spencer Street, Naugatuck, Ct 06770 800-***-**** Mary Boruch

Logitech Shreveport, La. / Memphis, Tennessee Job Closed 1996-2004

Office Manager/HR/Supervisor/ Inventory Control Supervisor

· Monitor office staff to process Receipts & Shipments.

· Track and Maintain Inventory, matching Four-site with SAP System.

· Perform shipping and receiving activities.

· Process Weekly payroll and record billing.

· Weekly and monthly invoicing to Pennzoil/ Quaker State Corp/ Logitech.

· Accounts Payable/ Receivable/ Facility Monthly Reports To Corporate

· Coordinated physical inventory activities for warehouse 422,000 sq. ft. every 3 months.

· Maintain attendance, vacation and benefits for over 100 employees.

· Revise policies and procedures where necessary to improve productivity

· Administrate orientation thru termination process

· Maintain compliance for OSHA

· Purchase supplies for entire facility.

· Performed customer satisfaction, including problem analysis & resolutions

Education:

Lynwood Adult College* Lynwood, California - Computer (Certificate), Jordan Vocational Adult College,* Los Angeles- Business, Calif. Redmond Spikes High * Elm Grove, La.

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