**** ***** ****, ******* ****, La. 71112
Phone Number: Cell 318-***-**** /Email: email@example.com
Experience 8/2019 – Tele Performance/USAA Banking
**** ********* ***eveport, La.
Customer Service Representative
Experience: 3/27/19 – 4/18/19 Concentrix
Work From Home: United States
Assist customers with tax issues
Experience: 10/2018 – 12/2018 TETC
Work From Home: Bossier City, La. 71112
Assist Customers with problems with purchase
Refund Customer on returns
Resend item back to customer if customer did not receive merchandise
Experience: 5/2011 – 8/2012 TANGO TRANSPORT 318-***-**** Retired
6009 Financial Plaza, Shreveport, La. 71129
Payroll Manager/Customer Service Specialist
· Process payroll over 300 drivers
· Receive data from customers via telephone and enter into AS400 system.
· Process garnishments as needed for drivers.
· Interact with customers/drivers on daily basis providing information as needed
Experience: 10/2009 – 4/2011 SWEPCO AEP
510 N. Allen Avenue, Shreveport, La. 71001 - 673-3872
· Process payroll
· Run daily reports & distribute
· Process invoicing / Account Receivables
· Post all job opening
· Health Wellness Champion on site
· Purchase Uniforms for all associates
· Process all expense reports
· Process Daily Time Tickets
· Maintain safety bulletin board
· Distribute mail from mail room
Experience: 1/2004-11/2008 Meridian Automotive * Closed
747 Southport Drive Suite 200* Shreveport, La. 71008 616-***-**** Chuck Woods
HR Manager/EMR, Shipping/Receiving /Inventory Control/Material Handler’s Supervisor
· Weekly payroll records, billing and invoicing
· Ensure delivery, handling and storage of all materials on site are properly managed.
· Organized, supervise in receiving, issuing and delivering supplies.
· Monitor material handlers/loading & unloading trailers in a timely manner
· Update and print Bills of Lading from verified shipping orders.
· Train, planning, assigning & directing work
· Resolve problems in union environment
· Purchase all supplies
· Orientation of new employee thru termination of all employees
· Compliance with Meridian and customers procedures for OS&D processing and claims
· Lead auditor for environmental
· Immediate response on any type of customer inquiry or special request
Experience1996-2002 USCO Logistics (Pennzoil/Quaker State/Logitech) 800-***-****
22 Spencer Street, Naugatuck, Ct 06770 800-***-**** Mary Boruch
Logitech Shreveport, La. / Memphis, Tennessee Job Closed 1996-2004
Office Manager/HR/Supervisor/ Inventory Control Supervisor
· Monitor office staff to process Receipts & Shipments.
· Track and Maintain Inventory, matching Four-site with SAP System.
· Perform shipping and receiving activities.
· Process Weekly payroll and record billing.
· Weekly and monthly invoicing to Pennzoil/ Quaker State Corp/ Logitech.
· Accounts Payable/ Receivable/ Facility Monthly Reports To Corporate
· Coordinated physical inventory activities for warehouse 422,000 sq. ft. every 3 months.
· Maintain attendance, vacation and benefits for over 100 employees.
· Revise policies and procedures where necessary to improve productivity
· Administrate orientation thru termination process
· Maintain compliance for OSHA
· Purchase supplies for entire facility.
· Performed customer satisfaction, including problem analysis & resolutions
Lynwood Adult College* Lynwood, California - Computer (Certificate), Jordan Vocational Adult College,* Los Angeles- Business, Calif. Redmond Spikes High * Elm Grove, La.