Pamela McCheyl Harrison *** Snowy Orchid Lane

Desoto, Texas 75115

Phone: 804-***-****

Email: adcutu@r.postjobfree.com

Objective

To secure a position within your company where I can utilize my proven strengths, abilities, and strategic planning skills. I am also seeking employment where I can develop and integrate within a top business organization, while providing initiative and excelling to the top for four and five star employers. Also, to secure a job title which promotes analytical and research apprehension to accommodate my previous years of experience.

Profile

I support loyalty and I am a very dedicated individual who has the desire and ambition to succeed in any stressful environment. Also, I have extensive experience in the military organization. I am always seeking self-improvement and the ability to learn more through hands on training.

-Demonstrates leadership and partnership roles

-Innovating skills for problem solving

-Knowledge of business and computer aspects

-Excellent communication, analytical and organizational skills

-Research and development in decision making and risk taking

-Hard working, detail oriented team player

Professional Experience and Accomplishment

Quality Assurance (Mortgage Auditor, Document Specialist)

Treliant Risk Advisors for Bank of America

August 2016 to January 2017

April 2017 to September 2017

April 2018 to September 2018

Richardson, TX

- Evaluate residential loan modification documents for accuracy based upon established risk parameters in accordance with company program/product policies and secondary market investor standards.

Analysis of property appraisal to determine if value is supported and property meets all eligible requirements

Performed analysis and recalculation as required of all Borrower income sources.

Performed analysis of Borrower’s Debt, and performed calculation to determine debt to income ratio.

Complete review of all closing documents and disclosures on all loan files.

Check file for all required disclosures.

Review all legal documents.

Comment on loan inaccuracies or missing items.

Performed all duties assigned with a 100% accuracy with a monthly overturn rate of 0%

United State Army Reserve Ft Bliss, TX Jan 2015 to Feb 2016

Mobilized Active Duty Military 92G Food Service Instructor 92Y Automated Supply Instructor 42A Automated System Specialist

MAJ Rebekah Jones 678-***-****

Quality Assurance (ROQA/ILQA MORTGAGE AUDITOR)

Bank of America

November 2013 to December 2014

Dallas, TX

- Evaluate residential loan modification documents for accuracy based upon established risk parameters in accordance with company program/product policies and secondary market investor standards.

Complete credit re-underwrite on conventional, FHA/VA, MHA, and other product file review audits to ensure the quality of residential loan documentation while adhering to Corporate policy, procedures, and standards.

Analysis of property appraisal to determine if value is supported and property meets all eligible requirements

Performed analysis and recalculation as required of all Borrower income sources.

Performed analysis of Borrower’s Debt, and performed calculation to determine debt to income ratio.

Input defined loan data into Quality Control system such as LAMP, LMA, LMF, Home saver and IPORTAL

Proficient in AS400, Urban, and Stewart

Complete review of all closing documents and disclosures on all loan files.

Check file for all required disclosures.

Review all legal documents.

Comment on loan inaccuracies or missing items.

Performed all duties assigned with a 100% accuracy with a monthly overturn rate of 0%

Quality Assurance (ROQA/ILQA MORTGAGE AUDITOR)

Bank of America

August 2011 to January 2013

Dallas, TX

- Evaluate residential loan modification documents for accuracy based upon established risk parameters in accordance with company program/product policies and secondary market investor standards.

Complete credit re-underwrite on conventional, FHA/VA, MHA, and other product file review audits to ensure the quality of residential loan documentation while adhering to Corporate policy, procedures, and standards.

Analysis of property appraisal to determine if value is supported and property meets all eligible requirements

Performed analysis and recalculation as required of all Borrower income sources.

Performed analysis of Borrower’s Debt, and performed calculation to determine debt to income ratio.

Input defined loan data into Quality Control system such as LAMP, LMA, LMF, Home saver and IPORTAL

Proficient in AS400, Urban, and Stewart

Complete review of all closing documents and disclosures on all loan files.

Check file for all required disclosures.

Review all legal documents.

Comment on loan inaccuracies or missing items.

Performed all duties assigned with a 100% accuracy with a monthly overturn rate of 0%

Customer Relationship Manager (CRM)

JP Morgan Chase

May 2011 to Aug 2011

Lewisville, TX

I was responsible for loan modifications for the government backed program (Home Affordable Modification Program) and the in-house program (Military Default Services Home Loan and Refinance) that JP Morgan Chase offered their Military Borrowers. I assisted the Borrower with the proper completion of their application, informed the Borrowers of the documents necessary to complete the process, and also gave status updates to the Borrower and UW.

• Inbound calls from homeowners requiring assistance with the Government sponsored program for Military Default.

• Worked directly with the borrower answering any question on the application and income documentation as well as talking to the Underwriter and other departments for Short Sale, Deed in Lieu and Foreclosure on the loan/s.

• Conduct the financial interview with the borrower to meet the specific financial guidelines.

• Assist the borrowers on the status and qualification questions.

• Responsible to apply credit/modification guidelines to make modifications.

• Input on system issues/adjustments.

United States Army Reserve Ft Lee, VA Camp Parks, CA Oct 2008 to Jan 2011

Mobilized Active Duty Compliance Review Data Analyst/Instructor

• Ability to synthesize complex data and translate data into actionable business outcome.

• Responsible for implementing fraud detection techniques, performing compliance reviews, assisting with re-negotiations of loans based on lending guidelines, contacting customers and partners to gather information to make appropriate decisions, explain rationale behind credit decision.

• Review processes and procedures for new and existing internal and external vendors. Maintain and/or update current processes, policies and guidelines as per AR pertaining to Military Standards. Implemented quality control measures and conducted on site departmental reviews. Ensure processes respond to operational risk and control objectives, process improvement goals, and achievement of all business goals and aspects.

Section NCOIC: MSG Curtis Thomas 908-***-****

Quality Control Specialist Finance and Accounting Feb 2008 to Oct 2008

El Paso, TX Ft Bliss, TX

.

• Analyze customer (Active Duty soldiers, Reservist, Retired Military) documentation to determine eligibility and compliance with clients, investor and Military Guidelines.

• Analyze credit bureau reports when feasible

• Ensure correct documents and information are available in a variety of client systems and closings are conducted properly.

• Assisted team with gathering and organizing data that will help track, report, and manage internal control gap issues.

• Ensured that proper and correct data was gathered for each soldier/family member to ensure that the correct documentation was available to process that loan

United State Army Reserve Ft Pickett, VA Aug 2005 to Feb 2008

Mobilized Active Duty Military 92G Food Service Instructor 92Y Automated Supply Instructor 42A Automated System Specialist

AGR NCOIC: SFC Thomas Johnson: (408) 296 - 5423

Military Education

Master Resiliency Instructor Certification, Fort Bliss, TX (2015)

Graduate of the U.S. Army Quartermaster School, Ft Jackson S.C. (1983), 92G Food Service

Graduate of the Nifty Food Service Sanitation Course, as Honor Graduate, Ft Sam Houston, TX(2007).

Graduated with Honors in Advanced Food Service Culinary Arts, Ft Lee, VA (2005),

ServSaf Certification, Ft Lee, VA (2010),

Contract Officer Representative Certification, Ft Lee, VA (2010)

Graduate of the U.S. Army Adjutant General School, Ft Jackson, SC 42a Administrative Specialist (2003),

Graduate of the U.S. Army Quartermaster School, Ft Pickett, VA 92Y Unit Supply Specialist (2006),

Graduate of TAITC and SGI (Instructor Qualified), Ft Lee, VA(2004).

Civilian Education

Graduated from Ensley High School, Birmingham, AL 1976 – 1980

Graduated from Miles College Community College, Business Administration, Birmingham, AL 1980 – 1982

Graduated from Western Technical Institute with a GPA of 3.8, Medical Assistant, El Paso, TX 1993 -1994

American Military University, Bachelor Degree in Child and Family Development (presently attending)

Computer Skills

U.S. Army (42 LIMA) Administrative Specialist, U.S. Army (42 ALPHA) Human Resource Sergeant, Proficient in Windows, MS Office and XP, Advanced skills in Microsoft Word, Power Point, Excel and Access, Lotus Notes, Computer Information205 and 212, etc. Gross typing speed of 48 WPM, Data Entry Skills- 10,000 KSPH numeric and 10,045 KSPH Alpha Numeric.

Contact this candidate