Heather Murphy
adcuo7@r.postjobfree.com
Profile
• Extensive, progressive experience in the health care industry including Food Service and Nutrition Manager
• Dedicated, conscientious individual who works well as part of a team
• As a manager is fair, honest in dealing with staff and other managers
• Graduate of the Canadian Health Care Association Food Service and Nutrition Management program
• Certified member of the Canadian Society of Nutritional Managers
• Effective manager experienced in following Ministry guidelines as well as Health and Safety regulations
Skills and Abilities
Management/Supervision
• Maintained efficient and effective food service operations at a variety of long term care facilities
• Responsible for oversight of dietary and capital budgets ensuring responsible dispersement of funds in each category including equipment and supplies
• Directly supervised food service staff ensuring use of standardized recipes and correct distribution of food
• Ensured annual “in staff” training completed by each employee each year and signed off on
• Met with new residents completing initial assessment for dietary needs
• Participated in annual resident care conferences, ensuring information up to date and accurate
• Planned menus according to nutritional standards and resident needs
• Purchased groceries and supplies to fulfil menu requirements, maintaining minimum inventory levels
• Assisted in introducing convalescent care to facility as well as cultural group support including introduction of specific menu items
• Organized and chaired monthly dietary staff meeting ensuring member up to date on latest information, policies and procedures
• Responsible for yearly performance reviews for all department staff
• Performed daily audits to reflect inspection protocols for the Ministry of Health Long Term Care, also audits for food and nutrition service for Public Health
• Created communication book for staff ensuring they checked the log each day and understood information conveyed
• Participated in daily management briefing on current happenings in home
Heather Murphy Page 2
Skills and Abilities (Con’t)
Administrative
• Responsible for departmental payroll, tracking hours worked including overtime
• Created work schedules for employees in a unionized environment, ensuring these were according to contract
• Followed monthly budgets and stayed with-in budget
• Experienced in use of Point, Click Care software including reports, dietary information and patient care
• Trained staff in Menustream program, ensuring accurate orders for resident meals, snacks and recipe retrieval
• Responsible for staff review of information as well as Monthly Health and Safety Talks
Nutrition/Food Related
• Work with Registered Dietician to discuss any changes in residents whether diet or health related, thereby ensuring best care possible
• Creation of therapeutic diets for residents as required to support health care team orders
• Recorded changes in appropriate ledgers and reports to ensure accurate transmission to staff
• Followed all standardized recipes to ensure proper nutrition for each patient
• Monitored cook to ensure texture and taste of food is meeting employer and Ministry guidelines
Relevant Work Experience
2016 - 2019 Revera Nutrition Manager
2008 – 2015 Sunnycrest Dietary Manager
Education and Training
2015 Durham Region Public Health Safe Food Handling
1998 – 2000 Cdn Health Care Association Food Service &
Nutrition Manage.
OSSD – Grade 12
Feb.2020 Course on line Smart Serve
Activities
2019 Volunteering at a Menu planning
Community kitchen Cooking / serving