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** **** **** **.

Coon Rapids MN *****

763-***-****

adcukn@r.postjobfree.com

Michele L. Fish

SKILLS

Organized, quick learner, dependable, honest, friendly, sympathetic, empathetic, compassionate, detail oriented, effective, responsible. I work well with others and handle chaos effectively. Over 27 years experience in administrative & customer service roles. 5 years in Management.15 years experience in Bartending, 7+ years in healthcare office as well as 5 years as a mortgage loan processor specializing in subprime loans. EXPERIENCE

Holiday Station/Circle K - Assistant Manager

December 2019- Present

● Manage Employee Schedules & Daily work lists

● Customer Retention

● Provide Excellent Customer Service

● Resolve Customer & Employee Issues

● Stock Product/ Make Hot Foods, Cookies, Bakery Products

● Daily Paperwork, Balance & Track Money, Lottery, Deposits etc.

● Open, Balance & Secure Safe

Sam’s Club — Cashier

November 2009 - April 2010

● Cashier

● Provide Customer Service

Panera Bread — A.M. Bakery Opener/Cashier

October 2008 - November 2009

● Bakery Set Up

● Cashier

● Provide excellent Customer Service

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Emma B. Howe YMCA-Exec. Assistant & Community Board Management October 2002 - June 2008

● Manage Community Board of 20-25 (main contact for board, email, follow up with questions/concerns. Plan all board events in the community, attend to ensure event went well, schedule members to attend, plan thank you nights for board 2 times a year: Plan, schedule, inform, attend)

● Assist Executive: Schedule meetings, take, scribe & distribute minutes of meetings, order all supplies for meetings, set up breakfast & lunch meetings (order food & supplies, pick up & set tables) manage/schedule written & online calendar, update all online schedules, emails, assist in grant writing, plan, set up & attend gala’s. Ensure my Executive excelled.

● Create & distribute all monthly calendars for staff & guests to highlight all events each month. Talk to members with the Executive by attending classes and sitting in the lobby with coffee & bagels to inform, answer all questions, maintain highest level of Customer Care.

● Other Administrative duties

● Track & collect payments for all our Summer Camps & Programs. Kept collections at 98% and above every year.

EDUCATION

Anoka Technical College, Anoka, MN — Surgical Tech September 2007 - April 2010,

I began in the Medical Assistant program in 2008, and transferred to Surgical Tech in Fall of 2009.

* Personal & Professional references below *

Kelly Lom

763-***-****

Previous Co-Worker

Greg Jameston

651-***-****

Previous Co-Worker

Paula Bauhof

763-***-****

Previous Co-Worker

Tim Schochenmaier

651-***-****

Previous Boss

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