Residence: Tel Aviv /Year of Birth: 1963/Birthplace: UK/Citizenship: Dual (Israel &UK) Work Experience:
Operations Manager – Supervision and management of all hotel's activities. Proactive in generating higher sales and higher turnover in hotel's Food and beverage Points of Sale and higher beverage sales during weekend and holiday festive dinners, overseeing banquets, improving the hotel's Average Daily Rate by urging upselling as well as enhancing occupancy and lowering labor, food and other costs, positively affecting REV PAR as well . 2017- 2018 Rimonim Galei Kinnereth Hotel Tiberias
Assistant General Manager in charge of Operations and Public Relations. 2016-2017 Leonardo Hotel Bat Yam – Israel
Assistant General Manager in charge of Service and Operations– Responsible for all aspects of guest satisfaction and feedback from before arrival including supervision over the room blocking of the Front Desk, Guest Relations, check in process, coordination with Housekeeping and Maintenance before and during the stay, presence at meals to converse with guests and gain immediate comments or learn of issues that need care or my intervention. 2014-2016 Dan Tel-Aviv Hotel - Israel
Evening Manager- Full responsibility over the continuous and uninterrupted operation of the Hotel. Supervision of all employees, departments, points of sale and on-going events. Contact with the guests, handling all complaints and finding creative solutions to problems as they occur. Over 50 hours of training of employees from Food and Beverage and Rooms Division different methods of service, facing various situations with guests etc. 2009-2013 English Teacher – Various high schools and non profit organizations in cities in Israel. Taught grades 7-12, prepared for matriculation exams, tutored, aided students etc. In Addition, taught adult classes and individuals (businessmen etc.). 2003-2009 Media Training Institute Tel-Aviv – Israel Manager – Daily operation of a training institute preparing business executives, politicians and others for performances in front of audience and on Radio and television interviews .
Marketing and sales, training and financial control. 1996-2003 Sea Boutique Hotel Tel-Aviv - Israel
General Manager – Total management and operation of a 50 room and suite Boutique Hotel on the beach including all aspects of running a hotel.
1991-1996 King David Hotel Jerusalem, Israel
Evening Manager, Banquet Manager, Assistant Food and Beverage Manager. Education:
1986-1989 Florida International University Miami, Florida- USA B.Sc degree in Hospitality Management (Dean's List 1987-1988) Military Service: Full combat service, officer in Armored Division IDF 1981-1985 Languages: Hebrew and English mother tongues, French (Moderate) Other activities: Author of children's books, PTA board member for several years.