RUBAKANTHAN THANGAVELU PILLAY

**** ******** ***., ***** *********, CA 91601

424-***-****

adcubh@r.postjobfree.com

WORK HISTORY

Desktop Support Consultant 11/2019 – present

Cedars Sinai, Beverly Hills, CA

Managed software, hardware and all technical resources. Asset Management for all west coast agents. Windows10 Staging $ Imaging. Data Migration, Encryption (Bitlocker),Deployment. SCCM imaging, Bitlocker encryption, Staging and Deployment. PACS workstation setup, Software and Zebra printers, pheriphals. Clinical Workstation deployment.

Desktop and Asset Management Support 8/2019 – 9/2019

Farmers Insurance Corporate, Woodland Hills, CA

Managed software, hardware and all technical resources. Asset Management for all west coast agents. Windows10 Staging $ Imaging.

Software Installer and Trainer 1/2019 – 4/2019

Eng INFOTECH (Wyndham Hotel Group) North Hollywood, CA

Managed software, hardware and all technical resources. Networking, Internet and Cloud systems.

Install and Configuration of Wyndham PMS SYNXIS systems on Hotels computer, Trained hoteliers on Software..

Front Desk and Technology Supervisor 7/2015 – 8/2018

Sri Balaji Corp.(Hotel Group). North Hollywood, CA

Managed software, hardware and all technical resources. Networking, Internet and Cloud systems.

Supervised all users of Front Desk technical operations .

Contracts, websites, liasons and internet connections with OTAs.

Laptops, desktops, Ipads, android,pheriphals.

PMS ANAND SYSTEMS INC, Installation and Configuration. Proprietary software maintenance, remote user setup and technical support.

Wifi and infrared technologies for lock support.

Hardware & Software Consultant 8/2018 –10/2018

Walt Disney Imagineering Los Angeles, CA

Uninstall old outdated hardware, reinstall new hardware and software. Test systems and deliver completion

reports. Configure settings and write user manuals of setup and values for configuration. This specific project had an entire

Design and Marketing Department floor of cubicle custom environment of hardware and software upgrade that was

completed as designated. Rearrangement of floor plan led to project.

Hardware & Software Consultant 6/2018 –8/2018

Marsh McLennan Insurance Companies Los Angeles, CA

Uninstall old outdated hardware, reinstall new hardware and software. Test systems and deliver completion

reports. Configure settings and write user manuals of setup and values for configuration. This specific project had 6 floors of

Call Center environment of hardware and software upgrade that was completed as designated.

Software Consultant 4/2005-4/2015

Weweld Software Corporation North Hollywood, CA

Managed software development for various clients, such as the nursing and medical fields

Consulted with clients for system requirements

Technician 5/2005-9/2007

TLI (Culver Hotel) Corporation Culver City, CA

Managed and maintained hotel propriety software and computer systems.

Trained new personnel on systems and operations.

PMS ROOMMASTER Installation, Configuration and Training.

Computer Specialist 9/2002-11/2006

BCA International Glendora, CA

Processed accounts receivable, cashing posting customer ledger, processed receipts and contacted overdue postings to

customer ledger. Added and removed software and hardware components and peripherals

Customer Service & Migration Specialist 5/2001-7/2002

Comcast Cable North Hollywood, CA

Assisted customers transitioning from old network to new high speed cable network.

Aided existing clients converting their TCP /IP network for dynamic access with email conversion to new accounts

Redirected calls to appropriate departments and utilized Oracle Database Disposition tools to log in calls. Call center

environment with 800+ users.

Merchant Liason, HTML migration,POS Technical support, Business Analyst 6/2000-9/2001

Credit Card International Calabasas, CA

Assisted customers with payment patches to their merchant accounts

Aided existing clients converting their TCP /IP network for dynamic access together with email conversion to new accounts

Assisted merchants with programming for web apps.

Merchant Liason, HTML migration, Business Analyst 10/1999-10/2000

AT & T North Hollywood, CA

Assisted customers with internet configuration, connection and optimization

Aided existing clients converting their TCP /IP network for dynamic access together with email conversion to new accounts

Assisted merchants with programming for web apps

PROGRAMING LANGUAGES AND ENVIORMENTS

Borland C, C++, Pascal, Visual Basic, Visual C++, SUN, SPARC (sIc & elc) stations,UNIX, X-Windows, STP CASE

tools IBM PC,DOS. MS-Windows 98, 2000, NT, XP, Microsoft Office, Project Management, Social Media, Leadership,

Training,Troubleshooting,Macintosh Power PC Telnet, Ftp, Gopher, Browsers, Internet, WWW, Various Desktop

application packages, Call Center, Desktop Help Desk, Technical support .

EDUCATION

Santa Monica College August 2011

Health Information Technology HIT, Trainer

University of Southern California

Bachelor of Science, Computer Science.

Rome Business School, Italy 2019 -- present

Masters of Science, Telemedicine and eHealth.

MEMBERSHIPS

Attended HIMSS 2018 Las Vegas, Boston MDM Medical Device Conference 2018

Currently taking Amazon Web Services Classes, Healthcare Business Analyst

Contact this candidate