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Safety, driving, customer service

Location:
Fereej Ibn Dirhem, Qatar
Salary:
3500
Posted:
April 18, 2020

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Resume:

JOSEPH KAHIU MUNGAI http://www.linkedin.com/in/joseph-kahiu-992641179 adcu7z@r.postjobfree.com

+974-****-****

+254-***-******

PROFESSIONAL EXPERIENCE

Mr. Valet Parking Solutions

Valet Attendant

10/2018 - To Date

Job Responsibilities

Warmly welcoming arriving guests at the hotel lobby and politely thanking them for visiting the hotel as they exit.

Explaining valet process to clients and visitors in a detailed user friendly manner ensuring common understanding.

Carefully parking and retrieving customer’s vehicles in specified areas in a safe and efficient manner.

Providing accurate and timely documentation of vehicle check, damages and other conditions prior to service.

Maintaining a positive, empathetic and professional attitude towards customers at all times.

Ensuring customer satisfaction and providing professional customer support.

KEY RESULTS;

Delivering outstanding customer service for valet services; parking and retrieving over 1000 vehicles per week; achieved 100% quality service rating in random client survey.

Routinely working overtime, weekends, and holidays to ensure complete customer satisfaction.

Colibri Enterprise

Warehouse Assistant

10/2016 - 07/2018

Job responsibilities

Maintained supplies by checking stock to determine inventory levels.

Placed and expedited orders.

Answered all incoming calls and handled caller’s inquiries.

Created purchase orders for stock orders, and supplies for all departments throughout the

organization.

Conducted physical inventories randomly on stock item, and on a daily basis conducted warehouse scans to check on items that may be low in stock. (preventive maintenance)

Maintained healthy relationships with vendors for mutually beneficial price agreements.

Actively delivered items to specific locations/personnel in all departments.

PCEA Kikuyu Mission Hospital

Volunteer General Stores

06/2016 - 09/2016

Job Responsibilities

Maintained clean, sanitary freezers, coolers, and dry storage area.

Received and inspected all delivery’s, managing all inventory in-house as well as checking signing logging invoices from several distributors.

Conducted and reconciled daily, weekly, and monthly physical inventory counts.

Responsible for good housekeeping in my work area as well as keeping safe and free from theft.

Adhered to all company policy and procedures.

East African Breweries Limited

Internship

Jan 2014 - April 2014

Job Responsibilities

Develop a knowledgeable background on purchasing and supply.

Relating with other heads and junior staffs of the organization in order to create an ample and conducive working environment.

Develop competency in use of inventory control systems.

Monitoring production rates and raw material prices, contacting vendors and checking inventories.

Ensure smooth operations throughout the production and distribution life of products.

Develop and review production plan with department Managers for approval.

Coordinate with Managers in planning and implementing engineering changes in production lines.

Analyze delays and interruptions and accordingly adjust production schedule to meet deadlines.

Preparing and maintaining reports for production planning activities and sequences.

KEY SKILLS AND COMPETENCES

Communicating clearly and effectively with the team.

Experience of working to tight deadlines with limited resources.

Highly organized, proactive, hardworking, focused and have high attention to detail

Excellent knowledge of purchasing methods and procedures.

Customer service focus.

Defensive driving skills

Valid Heavy Kenyan and Qatar Light Driving License.

QUALIFICATIONS

Academic

Doha Industrial Safety Services - 2020

Nebosh IGC in Occupational Health and Safety

Kenya Institute of Supplies Management - 2016

CIPS Level 5 Advanced Diploma in Procurement and Supply

Kenya Institute of Supplies Management - 2015

CIPS Level 4 Diploma in procurement and supply

Kenya Institute of Management - 2014

Diploma in Purchasing and Supply

Kenya Institute of Management - 2012

Certificate in Management

Esmart College - 2010

Computer packages

Kikuyu youth Resource Centre - 2009

Kenya Certificate of Secondary Education

PERSONAL DETAILS

Date of Birth 25/02/1991

Passport # AK0004367

Nationality Kenyan

Languages English, Swahili



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