ELISHA AGUILA
# *** ****** ******, ***** ******** City
EMAIL:************@**********.***
MOBILE: 090*-***-****
CAREER OBJECTIVE:
Seeking a position in an office environment, where there is a need for a variety of office management tasks including – computer knowledge, organizational abilities, business intelligence and database program use.
KEY SKILLS
NEGOTIATING ( INTERMEDIATE ) SALES ( EXPERT )
INVOICING ( INTERMEDIATE ) DOCUMENTARY ( EXPERT )
PERSONAL DATA:
NICKNAME: ISH
DATE OF BIRTH: MAY 24, 1983
BIRTHPLACE: QUEZON CITY
CIVIL STATUS: SINGLE
CITIZENSHIP: FILIPINO
REIGION: CHRISTIAN
WEIGHT: 62 kilo.
HEIGHT: 5’3
FATHER’S NAME: MR.ANTONIO G. AGUILA
OCCUPATION: DECEASED
MOTHER’S NAME: MS.CONCHITA MANTE
OCCUPATION: DECEASED
EDUCATIONAL ATTAINMENT:
TERTIARY: MOUNT CARMEL COLLEGE OF QUEZON CITY 1994-1997
SECONDARY: SAN JUAN MUNICIPAL HIGH SCHOOL 2001-2002
VOCATIONAL: ASIAN SUMMIT COLLEGE FOUNDATION, INC 2002-2003
PSYCHOLOGY VOCATIONAL
COLLEGE: LA SALLE COLLEGE OF SAINT BENILDE 2003-2007
INFORMATION TECHNOLOGY
WORK EXPERIENCES:
2017- 2020 Jan AYALA LAND PREMIER
FREELANCE REAL ESTATE BROKER
Builds positive relationships with the team members that foster a strong work environment.
Proven ability to manage time effectively to ensure established deadlines are met
Demonstrates flexibility as work demands change
Excellent organizational skills and strong attention to detail
Seeks improve existing work practices
Creates professional work atmosphere through planning and organization
AUG 27, 2019 ALORICA PHILIPPINES, INC.
FEB 12, 2020 CUSTOMER SERVICE REPRESENTATIVE
Call function process various incoming and outgoing calls from numerous clients on accordance with established policies, procedure,and quality standards, as well as any federal laws and regulations.
Receive process incoming phone calls for dedicated clients, which includes obtaining, entering and verifying customer’s information.
Make return phone calls to customers if technical problems were incurred during the customers initial incoming phone calls.
Ensure calls strict adherence to established policies, procedures, and quality standards as well as any federal laws and regulation.
MAY 22, 2019 MANILA INTERNATIONAL FREIGHT FORWARDERS INC.
AUGUST 6, 2019 HUMAN RESOURCES SUPERVISOR
Assist in scheduling a variety meetings and employee events for meeting the needs of the department, other branches and employees.
Communicates with other employees, departments, administrators, applicants and the public for providing information and assistance concerning employment, recruitment, transfers, personnel records, leaves, and related legal requirements.
Assist in undertaking of HR planning by analyzing and consolidating forecasts done by different department manpower requirements in quantitative and qualitative terms.
Ensures effective and appropriate policies and procedures are followed (e.g. processing of personnel actions, including new hires, transfer, promotion, termination, and completion of state reports) for the purpose of being timely, accurate, legal and meeting organizational objectives.
Assist in the investigation process; evaluates the disciplinary action findings and recommends / decides on the corresponding sanction in accordance with the company’s code of discipline.
JANUARY 23, 2017 EXCELLENT PEOLPLES MULTI-PURPOSE COOP.
MARCH 22, 2019 SHAKEY’S PIZZA VENTURES INC.
HUMAN RESOURCES MANAGER
Supervises time keeping of Restaurant Staff
Checks if restaurant staff grooming and completeness of uniform before time in
Conducts huddle to discuss any update and manpower concern opening shift; post shift; closing shift.
Monitors daily attendance and punctuality of each employee
Oversees the work of the restaurant staff and restaurant trainers, appraises and gives feedback
Makes necessary adjustments in the schedule
Conducts team meeting, general assembly and/ or coaching feedback session with the restaurant staff
Organize and update all employee 201 files with complete requirement
Recruit and sources qualified applicants for screening by checking his/her pool on database, referrals and other application sources.
Updates employee master list regularly.
Process and accomplishes the Clearance Form of the restaurant staff.
Welcomes and orients newly deployed restaurant staff to the team; informs the restaurant staff regarding in-house policies.
Monitors the quality of training conduct in the restaurant following the STAND Program implementing guidelines
Tracks and monitor training progress of the restaurant staff in his/ her station.
Recognize and notes exemplary performance of the restaurant staff.
MAY 11, 2016 TJ ENTERPRISE INC.
AUG.12, 2016 RESTAURANT SUPERVISOR
UNIVERSITY OF PERPETUAL HELP DALTA
Handles Daily Sales
Responsibilities also include filing orders, receiving money, and carrying out suggestive selling while managing all cash issued and received during his/her shift.
Take customer orders at the counter
Receive payments and present change to customers
Pack food items, make coffee, and fill beverage cups
Function as the host/hostess of the restaurant
Make reservations for customers
Receive food checks from waiters or customers
Appeal to impatient or irritated customers, especially during rush hours
Manage the register, including all credit card and cash operations
Ensure a balance of the register at the end of the shift or working period
OCT.22, 2015 PHARMALINK
APRIL29, 2016 AVECSHARES BLDG.BONIFACIO GLOBAL TAGUIG
LINE SECRETARY
Handles five different lines of Department in a Pharmaceutical Company in a division of Zuellig Pharma Corporation.
Making Acknowledgement Form (AF) for orders of Medical Representative of each area, I process for signatory and email to our main office to schedule the delivery.
Handling bookings for Hotel Accommodation for Medical Rep and Functions.
Handling booking for flight details of Medical Rep and National Sales Manager.
Making request for payment for pending accountability, Office supplies, LOA for hotel accommodation, Flight bookings, caterer, suppliers.
Handling stock transfer for orders to deliver.
Handling Medicine inventory samples for Medical Rep to distribute in each territory.
Making product brochures, for binding.
Coordinating with the warehouse for stocks remaining.
Processing and checking Monthly Expense Report of each Medical Rep.
Checking liquidations of District Sales Manager, Medical Rep.
Processing Cash Advance for District Sales Manager on their Monthly Allowance for Product Knowledge to newly hired Medical Rep.
Making Minutes of Meeting for monthly Sales Target / Portfolio Selling.
Checking Daily Call Report for the month.
Making Proposed Allowance for Medical Rep, based on their in base and out base Itinerary.
Filing Initial Stock Acknowledgement Form (ISAF), (AF) Acknowledgement Form, Monthly Expense Report (MER), Daily Call Report (DCR), Stock Transfer, and Request for Payment, Drugstores order and Doctors Order form.
Having Notarized Document for Biding for Product List Price and new product.
OCT.20, 2014 ISS FACILITY SERVICES INC.
FEB. 28, 2015 ASIAN HOSPITAL
FILINVEST DRIVE, MUNTINLUPA CITY
ADMIN/ HR/ DINING SUPERVISOR/ACCOUNTING
Making sure that there is enough stationery
Answering the telephone and passing on calls
Reception duties such as greeting and looking after visitors
Typing and setting up documents such as letters and reports
Keeping computer records up to date
Filing / Handles timekeeping
Using office equipment such as printers, photocopiers and fax machines
Managing staff appointments for meetings
Setting up events for new program
Handles accounts receivables
Making Sales Invoice
Doing Trial Balance
Supervise dining area
Handles large amount of money / checks.
MAY 08, 2013 BLIMS FINE FURNITURE
OCTOBER 07, 2013 MANAGEMENT TRAINEE
SHERIDAN ST, BENITO BLDG.MANDALUYONG CITY
I have the responsibility to participate in training experiences, learn new skills, and to demonstrate increasing proficiency and expertise with managerial responsibilities.
I prepare for the decisions they will be making, and the actions they will be taking in the areas of people management, operations management, and merchandising management when you assume the role of store manager.
Handling hands-on cashiering experience by fully assuming the task and responsibilities inherent for my position
APRIL 22, 2012 WAVELINK DESIGN UNLIMITED INC.
JANUARY 9, 2013 ADMINISTRATIVE ASSISTANT
4th / FLR 101GEDISCO BLDG.ORTIGAS ROSARIO PASIG CITY
Check emails of the clients
Do encodes job orders
Makes Invoices, delivery receipts
Follow-up clients installation schedule
Follow-up check payment
FEB. 18, 2011 PAMARTA BALI RESORTS INC.
JAN. 19, 2012 RESORT SUPERVISOR
MANILA HARBOUR CENTER, TONDO MANILA
Supervise or manage the staff in order. Of their responsibility.
Supervise my staff of their assigned facility.
I am in charge in reporting daily activities to my superiors with regards to sales activity, employees productivity, and lastly but most importantly, I am responsible as well as custodian of all cash transaction of the resort. On a day to day basis I make sure that every employee is present in their designated areas and performs their task with above satisfaction towards clients.
As a supervisor I am responsible for everyone’s performance. I see to it that everybody is unified. In this way we can all work efficiently for the good and for the benefit of ourselves to the company.
I assist guest of their accommodation.
I’ve been handling cash and checks payment coming from walk-in, reservations, and exclusive accounts guest.
MARCH 02, 2010 FOURLINQ CORPORATION
JANUARY 22, 2011 EXECUTIVE ASSISTANT
(UPVC)WINDOWS & DOORS
2ND/ FLR.ALABANG HOME DEPOT, ALABANG MUNTINLUPA
Assists customers who are walk- in to introduce the product of what are the advantage of UPVC to other competitor‘s product. For example the UPVC that are we using is just not an ordinary that absorbs heat from the outside these contains of different color it depends on the client what do they prefer, we also offer the newest product the window’s that has built in blinds inside the double glazed glass by using our remote sensor.
Keep tracking of the sales executive whereabouts for the day.
Our team targets quota for the whole month to reach.
I was required by my manager to handle a small account to close the deal of signing the contract from our company
FEBRUARY 25, 2007 EJR ENTERTAINMENT SERVICE INC.
OCTOBER 18, 2007 FRONT DESK CLERK
2ND.FLRROBINSONS, ERMITA MANILA
PAENGS MIDTOWN BOWL
Handling POS cashiering
Opening Closing of the Area
Assisting customer
Doing reports every day for weekly quota.
At the same time doing Billiard assistant
Checking inventory stocks
CHARACTER REFFERENCE:
Jasmin Zapanta
Sales and Marketing
#526-1555
Bayview Park Hotel Manila
Rosemarie Devera
Former Housekeeping Resorts World Manila
Renato Reyes
Electrician
Royal Cargo