Ransford Tamakloe- Curriculum Vitae
Jen Street- Lapaz +233*********- adcts2@r.postjobfree.com
OBJECTIVE
“To deliver a world class Customer service to improve upon the image and the growth of your firm”.
Education
2013-2014CRYSTAL GALAXY COLLEGE
Diploma in Airline Passenger Handling
Diploma in Air Ticketing and Reservation
Certificate in Airline Customer Service
2007-2011 NSAWAM SENIOR HIGH SCHOOLS
' West Africa Senior School Certificate Exam (WASSCE) ACHIEVEMENTS
• Awarded for being the best punctual in school,
• Ability to organize tours and travel
packages at a discounted price
• Increases the quantity of visa
acquisition from 5 to 25 to different
destinations
• Achieved the highest online marketing
f travel and tourism products to
thousands of people
• Attaining the membership of
International Association of Scientific
Expert in Tourism (AIEST).
'
Skills & Abilities
Team player and very good leadership skills
Demonstrated ability to handle customers’ complaints to ensure their satisfaction and repeat business opportunities.
Proven record of pleasantly greeting customers as they arrive at the counter and providing them with required information
Very good communication skills and interpersonal relationships
Computer literate and very good in Amadeus, Sabre and Galileo CRS etc.
Fluent in English and French
EXPERIENCE
SECURE TRAVEL AND TOUR- TICKETING AND RESERVATION OFFICER
-September 2017
Fill in Visa forms for customers both manual and Online.
Check the validity for passport and made advance renewal to customers.
Process Visa and submit documentation to the various embassies.
Book flight itinerary and hotel reservation for visa Processing.
Receive calls and emails etc.
PROJECT CONSULTANT —NEW AGE INITIATIVE - July 2016 I did research and brainstorming in various researches such as:
Garment and Textiles industry in Ghana,
China and the World as a whole.
Food distributions challenges and solutions to abate it. Etc. SALES AND MARKETING ESV TRAVEL AND TOUR- January 2015- April 2016
Booking of flight tickets and hotel accommodation for Customers.
Planning travel and tour packages for customers.
Selling and marketing of Visas to customers.
Filing documents, receiving emails calls.
OPERATIONS MANAGER - FREESMILE AFRICA TRAVEL AND TOUR - September2011-2014
- Manages companies operations and book flight ticket to customers. REFRENCE
MR Harrison Debrah
Director Safety and Security
DAC international Airlines
Mr. Aaron Moncar
Air Traffic Controller
Ghana Civil Aviation Authority
Mr. Theophilus Kotey,
Air Traffic Controller
Ghana Civil Aviation Authority
REFRENCE
MR Harrison Debrah
Director Safety and Security
DAC international Airlines
Mr. Aaron Moncar
Air Traffic Controller
Ghana Civil Aviation Authority