Bryce Salstrom

*** ***** **** ***, *** Jose, California 95129 adctq5@r.postjobfree.com 408-***-****

OBJECTIVE

In my 4 years as an Email Production Specialist, I have acquired knowledge on email design, deliverability, and customer segmentation. In an effort to enhance my knowledge and further my career, I’d like to bring these skills and passion to your company.

EXPERIENCE

Eargo San Jose, California November 2018 - Present

Email Marketing Specialist

●Established a dedicated IP address and private domain for Eargo.

●Improved domain and IP reputation from Bad to High on google postmasters tools.

●Established good email practices by identifying possible spam traps and avoid them and removed our domain and IP from blacklists.

●Designed numerous email series to capture and retain customers including lead nurture, cart abandon, and onboarding.

●Won an “Email Hero Award” for the best newsletter in December 2019 from Validity inc.

Expedia San Jose, California April 2017 - November 2018

Email Marketing Specialist

●Increased the open rate from 21% to 26% and click-thru rate from 2.5% to 9% in 18 months.

●Oversaw an increase in email subscribers by 8% during the same period.

●Coded and designed new email marketing campaigns, a new travel agent program and ran analytics through Salesforce to determine its effectiveness.

●Proficient in Salesforce Marketing Cloud, Journey Builder, and Animation Studio.

●HTML 4 certified from the National Computer Science Academy.

●Created a podcast to build a personal connection to our customers.

Expedia San Jose, California October 2014 - April 2017

Account Development Specialist

●Clients include American Express, Century Travel, Perfect Honeymoons, KPT travel which all generate a million dollars in sales annually for Expedia.

●Elected to the position of Reservation’s Ambassador by my colleagues.

●Presidents Club award winner which recognizes excellence in sales and service.

EDUCATION

San Diego State San Jose, California June 2003

Economics, GPA 3.4

Honors:

●Pertinent Coursework-Principles of Marketing, Advanced Statistics, Quantitative Methods, and Macroeconomics.

SKILLS

●Strong business relationship skills

●Ability to build, develop, and maintain vendor and customer relationships

●Excellent organization and interpersonal communication skills

●A motivated individual who thrives on learning and improving

●Quality and detail-oriented

●Proficient in Microsoft Office, Sabre and Salesforce.

INTERESTS

Scuba Diving

Woodworking

References are available upon request.

Contact this candidate