ANNE N. NOVAK, SPHR, SHRM-SCP
A strategic and innovative human resources executive, with a demonstrated track record of achievement in organizational development, talent management, compensation and benefits, HR metrics, performance management, employee and labor relations, change management, leadership development and coaching, culture development and advocacy, and process improvement. Proven success in designing and implementing cultures that drive sustained organizational effectiveness and achieve business objectives. An inspirational leader, respected for building world-class HR organizations, driving exceptional performance, and solving complex problems through people-focused strategies, programs, and processes.
Human Resource Leadership Labor Relations Talent Acquisition and Management
OD/HR Strategy Profit Orientation Compensation and Benefits
Performance Management Succession Planning HR Metrics, Data-Driven
Legal Compliance Executive Coaching
LIONHEART INDUSTRIAL GROUP, Newtown, Pennsylvania
Industrial operating company which owns and manages multiple manufacturing business across the US with a concentration in combustion, aerospace components and fluid power products
Vice President of Human Resources, 2018-
Designed and implemented standard HR platform for multiple companies with disparate approach to HR, HRIS and payroll, HR policies and talent acquisition
Transitioned all companies to common benefits structure reducing overall cost by 10%
Provide coaching and mentorship to business unit leaders.
Implemented HRIS to insure HR alignment, facilitate common approach to benefits and performance management and reduce costs.
Introduced strategic planning process including alignment of employee goals to strategy and performance management system to support this approach.
Evaluated potential acquisitions and advised on divestitures.
LASSONDE PAPPAS AND COMPANY, INC., Carneys Point, New Jersey
Leading international, multi-site global manufacturer and distributor of private label juices, beverages, soups and sauces with 600 employees and $700 million in revenue
Vice President of Human Resources, 2014- 2017
Provided leadership, and planned and implemented human resources, talent management, employee and labor relations, compensation and benefits, leadership development, change management initiatives, policy design and development, organizational design, and performance management systems. Served as internal consultant for all business functions.
Transformed culture to highly engaged and productive workforce through alignment around the company’s Five Key Results.
Introduced employee survey with net promoter score; increased score by over 3,800% in 24-month period. Simultaneously customer focus and the customer promoter scored improved dramatically.
Led employee engagement strategy and initiative; named winner of the Food and Beverage Category in Philly Top 100 Places to Work within two years of implementation.
Designed and implemented benefits strategy, reducing per-employee, per-month cost by 20% in two-year period. Introduced salary-banded contributions.
Authored and executed talent development cycle, including high-potential development programs, talent reviews, and succession planning.
Revised and strengthened Talent Acquisition function, improving selection and hiring processes, use of social media and state of the art customized onboarding process. Reduced time to fill by one third and significantly reduced turnover among new hires.
Served as member of executive team, providing meaningful business insights that contributed to significant growth in net income in challenging business environment
Recognized as 2015 Human Resources Department of the Year in Delaware Valley.
GE AVIATION SYSTEMS, ELECTROMECHANICAL PRODUCTIONS, Whippany, New Jersey
Manufacturer of electromechanical actuation systems for use in commercial and military aircraft
Senior Human Resources Business Partner, 2004-2014
Directed all strategic organizational development, performance improvement, and human resources initiatives, such as benefits, compensation, labor relations, training, employee relations, and safety. Served as trusted advisor to plant leader and change agent, impacting business culture to drive current and future market demands. Operated as proactive executive business leader in non-HR projects; designed and executed programs to improve site profitability.
Transformed 500-person plant to high-performance culture of safety, quality, and productivity.
Administered DOT Drug Testing Program for after-market employees.
Created CNC Machinist Apprentice Program which addressed the need for critical talent
Restructured favorable union contracts, achieving significant operational and financial concessions.
Transitioned union relationship from adversarial to collaborative partnership.
Introduced balanced scorecard.
AMERICAN WATER PRODUCTS AND SERVICES, Voorhees, New Jersey, North American utility and provider of water resource management services. Vice President of Human Resources, 2002-2004. Led all aspects of development and execution of human resources strategy for 1,500 employees across ten business lines in U.S. and Canada, such as staffing, labor relations, compensation and benefits, training, and organizational development. Selected to lead operational business reviews and cost-control initiatives. Recommended consolidation of corporate locations and implemented operational efficiencies as part of acquisition of 1,000-employee firm. Led HR integration of programs, operations, and systems. Effectively negotiated labor contracts, attaining operational concessions and improved labor relations.
UNITED MESSAGING, West Chester, Pennsylvania, Early stage provider of hosted e-mail services to business enterprises worldwide. Vice President of Human Resources, 2000-2002. Enhanced and upgraded HR function to support anticipated organizational growth. Restructured employee benefits program and transitioned health insurance plan to save premiums and provide better network coverage. Brought recruiting function in- house, saving $750,000 annually.
SANCHEZ COMPUTER ASSOCIATES, Malvern, Pennsylvania, Multinational financial software solutions provider for the banking industry. Vice President of Human Resources, 1997-2000. Served as key player on company’s Executive Committee and Human Resources Committee. Drove development and implementation of strategic HR management, recruiting and retention, compensation and benefits, and employee relations initiatives. Recognized as Human Resources Department of the Year in 1999. Created culture of creativity and empowerment, attracting and retaining top technology talent during time of tremendous resource competition. Managed talent acquisition function, resulting in net increase in head count of 327 (200%) over three-year period. Developed retention program. Reduced turnover ratio to 12%, as compared to national average of 25%.
AMERICA SERVICE GROUP, New Castle, Delaware, Provider of managed health care services to 140 prisons and jails across the United States. Vice President of Human Resources, 1995-1997. Directed six-person staff responsible for staffing, training, employee and labor relations, and compensation and benefits. Managed and delivered HR function of largest contract ever awarded in privatized correctional medicine to transition 1,000 employees in three-month period while achieving 90% retention rate, reducing benefits, and providing consistent, quality medical care.
LIBERTY TECHNOLOGIES, INC., Conshohocken, Pennsylvania, Manager, Human Resources, 1994-1995.
HARRON COMMUNICATIONS CORPORATION, Frazer, Pennsylvania, Director of Human Resources, Staff Accountant/Controller, 1985-1993.
VILLANOVA UNIVERSITY, Villanova, Pennsylvania
Certification: Strategic Human Resources, Cornell University
Certification: Performance Management, Cornell University
Thames Waterford Leadership Program, Oxford University, Oxford, England
Society for Human Resource Management
Business Executive Networking Group – Vice President of Human Resources