Customer Service Manager
Resume:
DAVID HARTRANFT
adctn1@r.postjobfree.com
EXPERIENCE
VILLAGE INN
PREP COOK
AUGUST 2019 – AUGUST 2019
Duties: Prepare food in advance to assist the cooks.
Reason for leaving: Lack of training.
PANERA BREAD
DELIVERY DRIVER/DISHWASHER
848 CORNHUSKER RD #106
APRIL 2019 – AUGUST 2019
Duties: Delivered orders to customers addresses. Bussed tables. Ran bus tubs to dish washing area. Operated dishwasher.
Reason for leaving: A dramatic drop in delivery requests greatly reduced my income
WORLD MARKETING
COMPUTER PROGRAMMER
COMPANY CLOSED
SEPTEMBER 2009 – DECEMBER 2015
Duties: Meet with clients and customer service representatives to discuss the client’s needs. Make changes to code and maintain the code based on changes dictated by the client. Design and assemble statements, letters and ballots for mass production. Assist other programmers on projects that in they are working on.
Reason for leaving: Company-wide layoffs
diamond communications
DIRECTOR OF DATA PROCESSING
1209 31ST AVENUE, COUNCIL BLUFFS IA
JULY 1998 – SEPTEMBER 2009
Duties: Managed all aspects of data processing for the company. Led a team of nine employees that would assist in spearheading projects dictated by the client. Built the company computers and constructed the internal network. I was responsible for computer-based inventory. Worked one on one with clients, customer service representatives and owners.
Reason for leaving: To work at World Marketing
BOYSTOWN
HOUSEKEEPER/PRINTER OPERATOR/PROGRAMMER
BOYSTOWN
MAY 1989 – JULY 1998
Duties: I started in housekeeping. I would clean, vacuum and mop a given area. I would clean offices and bathroom areas. After two weeks I was promoted to a print operator. I would run an industrial sized printer. Shortly afterwards I was promoted to a programmer. I would meet with my supervisor and received instructions about any programs that the company needed.
Reason for leaving: To work at Diamond Communications
THE CONVIENCE STORE
CASHIER
STORE CLOSED
OCTOBER 1995 – OCTOBER 1996
Duties: I opened the store in the morning and prepared it for business. Made sure the to-do list was completed from the night before. Made sure the cash register drawers were set up and balanced. Greeted each customer in a friendly fashion. Assisted the customers with any questions they may have. Kept items such as coffee stocked and fresh. Performed transactions on the cash register. Made safe drops when needed. Stocked and faced items on the shelves. I was responsible for keeping the store and surrounding areas clean and organized.
PIZZA KEG
ASSISTANT MANAGER
STORE CLOSED
MAY 1993 – OCTOBER 1996
Duties: I worked with the manager on all aspects of running a restaurant. Scheduling, inventory, closing the books, training. I would also help in the kitchen and on the front counter. I would pour drinks and run the cash register.
EDUCATION
MAY 1986
COMPUTER SCIENCE, METRO COMMUNITY COLLEGE
I studied the core classes and received an associate’s degree in computer science.
JULY 1989
COMPUTER SCIENCE/BROADCASTING, UNIVERSITY OF NEBRASKA IN OMAHA
Studied computer programming and broadcasting classes. I was on the campus radio station.
REFERENCES
Name Phone Number Relation
Joe Stangl 402-***-**** Doctor
Pat Sullivan 712-***-**** Employee
John Roberts 712-***-**** Manager
SKILLS
I am competent with computers, cash registers and phones. I have had many years of experience working in restaurants and in customer service. I am:
Organized
Helpful
Dedicated
Customer based
Attention to detail
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