Khushbu Upadhyay

Tampa, FL - *****

Phone: 925-***-****

Email: adctkl@r.postjobfree.com

SUMMARY

An HR and Recruitment professional with 4+ years’ experience in full life cycle recruitment and general HR. Well-versed with all aspects of HR and Recruitment activities and able to self-manage multiple positions by sourcing, screening, qualifying, coordinating interviews, negotiating, and closing candidates. Experience in New Hire Paperwork, On-boarding and Orientation.

Key Competencies:

Expertise in all major HR Functions and Recruitment of major Tech and Healthcare Positions.

Experience with sourcing profiles from various job boards, referrals, networking & social media.

Excellent soft skills and strong follow up skills.

Ability to handle pressure and high workload, establishing great rapport with hiring managers and Candidates.

Familiar with Applicant tracking system (ATS)

Recruited and filled positions including Software Developers, Leads, Architects, Software Test Engineers, RNs/ LPNs and Marketing Professionals

PROFESSIONAL EXPERIENCE

Sr. HR Executive, QX Ltd. Oct-2018 to Feb-2019

·Overseeing employee on boarding, orientation and training

·Collecting and using data to create employee files for payroll purposes.

·Performing employee background checks and verifying information

·Communicating policies related to Human Resources, compensation and benefits.

·Offering counselling services to employees for their career progression, internal promotion

·Monitor employee progress and stay abreast on company climate and culture, ensuring it stays positive and productive

·Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have

·Promote a positive and open work environment where employees feel comfortable speaking up about issues and possibly suggest some workaround.

·Liaising between employees and management.

·Handle employee exit process, resignations, termination, exit interviews

·Representing the company at various events, job fairs and college campus

Talent Acquisition Executive, Ensight Solutions JULY 2014 – JUN 2017

Develop and execute recruiting plans:

·Work with the project manager to determine requirements for the position & qualities of an ideal candidate, creating job descriptions & setting up interviews for each open position.

·Utilize the Internet for recruitment, post positions to appropriate Internet sources.

·Use social & professional networking sites to identify and source candidates.

·Coordinate college recruiting initiatives, give presentations at colleges, attend student group meetings, and increase college awareness of the company before & after career fairs.

·Conduct regular follow-up with managers to determine the effectiveness of recruiting plans & implementation.

Administrative Duties and Record Keeping:

·Manage the requisition log and applicant/interview/hire reports in ZOHO RECRUIT.

·Draft offer letters.

·Assist in performing reference and background checks for potential employees.

HR Management

·Being a point of contact for employees to share their dissatisfaction and complains and further communicate the same to the management to ensure their problems are resolved.

Training and development

·Plan Induction and orientation for new employees

·Liaise with respective members of management to ensure proper orientation of employees is done based on their designation and role within the organization.

Recruitment Consultant, IMSPeople Possible Jul 2013–Jan2014

·Sourcing profiles from job portals like CareerBuilder, Monster, internal database (Jobdiva), references

·Sending Mass Mail draft to the candidates.

·Screening the Resumes, taking telephonic interviews, checking the candidate's interest.

·Interaction with Client on a day-to-day basis to keep track of current requirements, Client Relation.

·Recruitment of candidates at all levels and Explaining the Job & Company Profile to the suitable candidates

·Lining up Shortlisted candidates for client Interviews & Coordinating the same.

·Fixing up appointments with the clients and scheduling the interviews for the candidates

·Satisfying the clients requirement in time maintaining the relationship with clients and candidates

Customer Support Executive, Motif India Infotech May 2008 – May 2013

·Provided email and chat-based customer support to clients of eBay.co.uk

·Provide timely and courteous response while answering queries.

·Meet or exceed pre-defined quantitative and qualitative customer specific service standards.

·Handling the team in the absence of the Team manager/Team leader.

·On-floor training new agents with the designated campaign to achieve best customer satisfaction ratio.

·Contribute to the team’s efficiency and effectiveness.

·Exercise tact, patience, and professionalism at all times in responding to customers, regardless of issue or customers demeanor.

EDUCATIONAL SUMMARY

·MBA – NIRMA UNIVERSITY, GUJARAT, INDIA – 2013

·BBA – GUJARAT UNIVERSITY, GUJARAT, INDIA – 2008

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