CV ******
https://www.cvkeskus.ee/cv/******
Silver Karutoom
Ambitious hustler in the online marketing world looking for a new place to call home.
Age 33y
Gender male
Address Karsti 4-13, Tallinn
Phone +372-********
E-mail *********@*****.***
Skype silver.karutoom
CV last update 01 Apr 2020
OBJECTIVE
Looking for a challenge that keeps me up at night thinking of new ways of making the world a better place.
DESIRED POSITION
First preference Category: Marketing / Advertising / PR Job title: advertising manager, Marketing Specialist, Affiliate manager,traffic manager,Digital marketing manager,Head of Affiliates DESIRED JOB
Work type employee, contract worker
Working time full-time, freelance
Desired location Tallinn, Hiiumaa
EDUCATION
page 1/4
Secondary education:
1994 - 2006 Turba Gümnaasium (Estonia)
WORK EXPERIENCE
Dec 2018 - Apr 2020 Cash on Go Ltd (Estonia) - traffic manager Category: Marketing / Advertising / PR
Job Description: As the Online Traffic Manager at Cash on Go Ltd I handle all things revolving around digital marketing. That includes affiliates, Google Ads, lead generators, Social and everything in between. Company's homepage: http://www.cashongo.co.uk
Jul 2017 - Oct 2018 Adcash OÜ (Estonia) - Publisher Manager - B2B Partnerships Category: Marketing / Advertising / PR
Job Description: Building and managing B2B partnerships. I built one of the biggest portfolios in Adcash from scratch Company's homepage: http://www.adcash.com
Mar 2015 - Jul 2017 AS SEB Pank (Estonia) - senior specialist Category: Information Technology
Job Description: My first task was to establish an internal IT service desk within SEB. Which included training staff, establishing procedures and being "hands-on" to help the new service desk specialists to gasp the world of SEB IT.
After that was completed my main responsibilities include managing the day to day work of the IT service desk, monitoring and on-site support, incident management, preparing a variety of reports on service levels and managing SLA's. Also played a role in binding the IT departments in SEB Latvia, Lithuania and Estonia into a single unit. Company's homepage: http://www.seb.ee
Nov 2014 - Mar 2015 Tieto Estonia Services AS (Estonia) - Service Manager Category: Management
Job Description: Managing the day-to-day work of the IT helpdesk and OnSite support teams for our clients AS SEB Pank and AS Onninen. Participating in the hiring and training process of new employee. Reporting KPI's and SLA's.
Company's homepage: http://www.tieto.com
Mar 2014 - Nov 2014 Tieto Estonia Services AS (Estonia) - Service Coordinator Category: Customer Service
Job Description: Service management for the SEB IT Helpdesk service Company's homepage: http://www.tieto.com
Feb 2013 - Mar 2014 Tieto Estonia Services AS (Estonia) - IT Helpdesk specialist Category: Information Technology
Job Description: IT ServiceDesk agent for SEB Estonia Company's homepage: http://www.tieto.com
Sep 2012 - Feb 2013 Figone OÜ (Estonia) - Supervisor Category: Customer Service
page 2/4
Job Description: Supervising the work of the Customer Support team. Feb 2009 - Sep 2012 Arvato Services Estonia OÜ (Estonia) - Team Leader Category: Customer Service
Job Description: Leading a team of costumer-cupport agents for the Vodafone Germany project. Training and monitoring the agents, meeting team and personal goals, set by the management and the costumer, handling costumer cases, where the know-how and experience of a agent is not enough.
Company's homepage: http://www.arvato.de
Jun 2008 - Mar 2009 Tresmark OÜ (Estonia) - Barmen Category: Customer Service
Job Description: Serving costumers in the pub Scotland Yard, located in the center of Tallinn.
Company's homepage: http://www.scotlandyard.ee
Mar 2007 - Mar 2008 Emerald Restaurants Ltd. (Ireland) - service manager Category: Customer Service
Job Description: Making work schedules for the service staff, making sure the service standards are met, training new staff, making inventories and ordering stock.
Oct 2006 - Mar 2007 OÜ Müntla (Estonia) - Supervisor Category: Customer Service
Job Description: Serving costumers in the restaurant Mõõkkala, located in the old town of Tallinn. Making sure the service standards are met, ordering new stock for the bar and training new service staff. Company's homepage: http://www.mookkala.ee
LANGUAGE SKILLS
Language of communication: Estonian
Language: Understanding Speaking Writing
Listening Reading Spoken interaction Spoken production German C2 C2 C2 C2 C2
English C2 C2 C1 C1 C1
Levels: A1/A2:Basic user - B1/B2: Independent user - C1/C2: Proficient user COMPUTER SKILLS
Skill Level
Office software:
MS Office Expert
Operating systems:
page 3/4
Windows 7 Expert
Hardware:
Computer assembling Expert
DRIVING SKILLS
Driver's licence: B
ADDITIONAL INFO
Fast learning, high level of stress resistance, hard working and a good team player. REFERENCES
Emanuele Pezulla
(former employer)
Adcash OÜ-Head of Supply
Phone:+372-****-****
E-mail:********@******.***
Andrus Tamm
(former employer)
AS SEB Pank-IT Valdkonna juht
Phone:+372-***-****
E-mail:******.****@***.**
Katre Kaarenperk-Vanatoa
(former employer)
Cash on Go Ltd-Chief Marketing Officer
Phone:+372*******
E-mail:*****.*-*@*****.***
Risto Mõtus
(former employer)
Tieto Estonia Services OÜ-Line Manager
Phone:+372-***-****
E-mail:*****.*****@*****.***
page 4/4