Employee Relations Manager
Resume:
Victoria M. Beaman
Lewisville, Texas 75056
adctk3@r.postjobfree.com
Summary
I am a personable, results oriented and collaborative HR Professional with 20 plus years of progressively increasing responsibility and diverse experience who is seeking a challenging role within an organization where my knowledge skills and abilities are both needed and rewarded.
Qualifications
Employee Relations Recruiting Expatriate Management
Training and Development HRIS Benefits
Managed Multiple Locations Strategic Planning Performance Management
Payroll Administration Mediation Certification 401K Administration
Workers Compensation Coaching and Counseling Merger and Acquisition Support
Education
Southwest Texas State University, San Marcos Texas
Master of Arts – Organizational Communication
Bachelor of Arts – Industrial Psychology
Mediation Certification
SHRM-SCP certification in process
Member SHRM
Computer skills
PeopleSoft, Outlook, PowerPoint, Excel, Word, WordPerfect
Work experience
Jungle Road Services, Inc Lewisville, TX 2011- Present Principal
Personal Business providing a variety of Consulting services on a limited part time basis.
Emtec, Inc. Springfield, NJ 2007-2011 SR Director of HR
Emtec is a global IT organization that offers enterprise solutions to educational and government markets with an employee population of 300+ employees world wide
Reported to the CFO
Successfully partnered with companies acquired through mergers and acquisitions to on board their employees working to share the culture, benefits and organizational experience of Emtec
Strategically transitioned the organization from the over rich health insurance plan to a high deductible and creative best practices to take them out of the benefits tail spin that had developed
Collaborated directly with the C-level partners to assist with succession management, coaching and development of staff of all levels
Oversaw the recruitment, onboarding processes in addition to layoffs and other personnel changes needed in a compliant and sensitive manner
Handled all investigations internally to ensure successful outcomes
Developed, implemented and evaluated employee engagement programs and tools to improve morale at all locations
DFMS New York, NY 2004-2007 SR HR Generalist
Nonprofit national Headquarters of the Episcopal Church with 130 employees
Conducted all exit interviews evaluating information for trends and other relevant information
Handled all terminations, onboarding and recruitment processes
Managed strategically all benefits, FMLA, LOA and other time off related issues
Developed and conducted relevant training as needed
Investigated and resolved successfully all employee relations issues including legal matters
HRIS administrator for the HR system to ensure the system is meeting the HR team and the organization’s needs
Closely partnered with line of business leaders to work toward altering an organizational climate to allow for proactively managing employee’s performance, salary and all other expectations
American Red Cross Philadelphia, PA 2002-2003 HR Manager/Sr. HR Generalist
Nonprofit organization servicing the needs of the greater Philadelphia area
Partnered closely and proactively with senior management team to assist with the development of Directors and other management individuals where necessary to ensure consistency throughout organization on HR related issues
Handled recruiting needs from creation of requisition through to job offer, significantly decreasing turnaround time for open to close ratio on all positions
Created and implemented process improvements to our benefits where possible to gain maximum value
Handled all employee relations issues and escalated benefits issues to successful resolution resulting in 100% internal resolution during tenure
724 Solutions Austin, TX 2001-2002 HR Manager US/Asia-Pacific
International Software development and sales organization with 250 employees worldwide
Developed and managed Expatriate program activity and issues
Investigated and resolved employee relations issues by interpreting company policy and applying to various situations while maintaining consistency throughout international geographic regions consisting of 150-250 employees
Successfully transitioned the organization to a self-funded insurance program allowing for a significant ROI for dollars spent Conducted exit interviews for trends and other information
Handled worker compensation
People Solutions Austin, TX 2000-2001 Human Resources Consultant
HR Consulting organization offering a full range of services
Successfully sourced, screened, interviewed and presented qualified executive level HR candidates for client companies within tight timeframes and budgets
Streamlined processes and created metrics for HR functions to ensure maximum rate of return on investment for clients such as cost per hire tracking tools and others as required
Bank One, Inc. (Formerly First USA Bank Inc.) 1997-2000 HR Generalist/Team Manager
Call Center for credit card and collections line of business for fortune 500 company
1999-2000 – Operations Team Manager – Buyer Liaison Team
Successfully transitioned in to an operations management role increasing the ability to add value to interactions going forward with internal business partners with operating in an HR capacity
Led a team of 10-15 sales professionals supporting a 4 billion-dollar portfolio
Developed and implemented policies and procedures ensuring legal compliance and optimum efficiency of the business unit
1998-1999 – HR Generalist – special assignment as Recruiting Manager
Staffed and managed a team of four recruiters that filled 97% of open requisitions in a hiring market with 1.7% unemployment with 40 new hires starting every three weeks
Successfully reduced the recruiting budget by 15% even with a 40% increase in hiring goals over previous year
Redesigned the entire recruiting process to focus on a proactive partnering approach rather than a reactive approach
Negotiated pricing with external vendors and handled questions, conflicts and problems
1997-1998 – HR Generalist in a 1500- employee call center
Investigated and resolved employee relations issues involving a wide spectrum of employment legislation e.g. EEO, OHSA, FMLA, FLSA and ADA
Facilitated and conducted special projects such as employee opinion survey, the workers compensation process and organizational alignment
HEB Grocery Company Houston TX 1992-1994 North Area HR Manager
Largest independently owned grocery chain in the Southwest
Conducted New Hire Orientation and benefits training to have a certified benefits representative in each store
Provided the coaching and development necessary to build the needed HR skills of 24 store managers
Interpreted policies and procedures and provided HR Generalist support for an area consisting of 1200 employees
Counseled performance challenged performers and managed the termination process
Assessed training needs and developed and conducted training as warranted for line of business partners
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