HR Business Partnering
Rewards and Recognition
Employee Data Maintenance
Diversity and Inclusion
Project Management
Training & Development
SAP HR
Microsoft Office Products
HR Operations
Talent Acquisition & Assessment
Employee Grievance Redressal
Stakeholder Management
MIS & Reporting
Campus Recruitment
Policy Development
Employee Relations
Responsible for employee lifecycle for North and East India & Bangladesh regional functional teams.
Directly responsible for managing the HR functions for a team size of 500+employees.
Remote Management of employees across multiple regions and countries. Also, managed Cross-Cultural staff and engaging with senior stakeholders across different businesses
Driving Diversity Initiatives for the company- Back2Work across India.
Member of Department Management Team meetings. Suggest the Line Management on people related decisions impacting on business.
As an employee champion, conducted one on one discussion with key employees, new joiners and present the data with solutions on concerns raised during Management team meetings.
Actively involved in Strategy meetings of Department.
Coaching the Line Managers on people policies.
CORE COMPETENCIES
CONTACT
EDUCATION
MBA: HUMAN RESOURCES MANAGEMENT
Bharati Vidyapeeth Institute of Management
and Research.
Secured 3rd position in batch of 320 during MBA
(2013-2015)
BBA: BUSINESS ADMINISTRATION
Trinity Institute of Professional Studies, Guru
Gobind Singh Indraprastha University
Secured 12th ranking in GGSIP University
During BBA
(2010-2013)
SUMMER INTERNSHIP
HR Trainee at Reliance Jio Infocomm Limited, Gurgaon. (2014)
Responsible for filling the job vacancy at Mid-level – “Jio Center Manager”
Project Trainee at Artech Infosystem Limited, Noida(2012)
Skill acquired: Use of Technology for training and quality purposes
Results: Gave recommendations for improving efficiency by creating online learning modules
TALENT CANVAS, DIGITAL LEARNING, BRANDING & ADVERTISING
FREELANCER October 2018 – Till present
Responsibilities &Achievements:
Delivered quality services to all clients in the field of Resume writing, Social Media Profiling/Marketing, Search Engines Optimization and Content Writing.
Helped develop policies for client Company.
Helped in recruitment operations.
Digitally interviewed candidates, developed new business.
Maintained LinkedIn Profile & Social Media Profiles.
Reviewed and revamped Client Websites and Content.
PROFESSIONAL EXPERIENCE
PROFESSIONAL SKILL
SURBHI GUPTA
Versatile, high-energy professional who supports and enhances Human Resources initiatives by driving results and contributing to team efforts by accomplishing established goals. Keen ability to partner with various departments to understand business objectives and identify corresponding Human Resource needs. Provides policy interpretation and ensures accurate and consistent application of all organization policies and procedures in accordance with federal and state laws.
CAREER OBJECTIVE
Delhi, DL, 110085
HR Executive
adctj6@r.postjobfree.com
MAERSK LINE INDIA PVT LIMITED Gurgaon, India Nov 2015- Sep 2018
A.P. Moller – Maersk is an integrated transport and logistics company with multiple brands and is a global leader in container shipping and Ports “Fortune Rank 313, Forbes, 2019”
HR OPERATIONS
Responsibilities &Achievements:
Reduced employee churn by 8% by stabilizing HR support.
Managing On-boarding and joining formalities for new joiners (Span - PN India)
Exit Management: Conduct the exit formalities (Span - PAN India) and exit interview for the North Region and provide feedback to business.
Liaise with Central Operations team to track the Full and Final settlement and the PF withdrawal formalities for ex employees.
Partner with vendors on managing employee life cycle of contract associates.
INTERNAL STAKEHOLDER MANAGEMENT
Responsibilities & Achievements:
Ensuring effectiveness of the recruiting strategy and implementation and to gauge changing needs and requirements for manpower.
Regularly communicate with managers and employees to establish rapport and source new candidate leads.
Proactively communicate expected joining timelines for new joiners to the stakeholders.
EMPLOYEE ENGAGEMENT
Responsibilities & Achievements:
Planned and Implemented employee engagement initiatives like Fun@ work activities, monthly employee connects, Foundation day, various festivals and monthly birthday celebrations for North and East Region.
REWARDS & RECOGNITION
Responsibilities & Achievements:
Responsible for coordinating and implementing the total recognition strategy for North region in order to maintain the goal of attracting and retaining talent.
Worked closely with HR Business Partners to revamp the rewards and recognition framework.
TRAINING & DEVELOPMENT
Responsibilities &Achievements:
Taking HR induction session for new joiners (PAN India).
Conduct 30-day feedback for new joiners and maintain track of same.
Responsible for organizing cross-functional induction sessions for new joiners.
DIVERSITY & INCLUSION
Responsibilities & Achievements:
Driving Diversity initiative - Return to Work women program across India cluster.
Plan, design and implement international women's day celebration across India, Bangladesh and Sri Lanka.
Worked closely with Diversity and Inclusion Lead to develop women network within Maersk - "STRI" (Stand Together Rise Inspire) which attracted more than 300 women employees to support and advice each other in their personal and professional development.
PROJECT MANAGEMENT
Responsibilities & Achievements:
Paradigm Shift from manual log time and attendance data to automated attendance tracking system. Thus, launched leave and attendance system (SMART) in Sri Lanka region (Result: payroll efficiency increased by 23%).
Collaborated with other HR team members to manage projects or provide input on HR-related programs and practices.
Collaborated with iimjobs team for employer branding on the job search portal to hire top talent for the organization.
LEAVE AND ATTENDANCE SYSTEM
Responsibilities & Achievements:
Manage Attendance System for multiple Business Units (Span- 550 employees).
Reporting for payroll and leave data monitoring.
DATA MAINTENANCE
Responsibilities & Achievements:
Hands on experience in working on SAP.
Documentation of all statutory forms, joining forms.
Monthly inputs shared with Payroll team on new hire, transfer, promotion and resignation cases.
EMPLOYEE RELATIONSHIP MANAGEMENT
Responsibilities & Achievements:
Address queries, manage employee relations and advise managers on employee issues.
GENERAL SKILL AND ABILITY
Possesses a positive, energetic and professional attitude
Achieving goals, creative/strategic thinking and problem solving
Demonstrated ability to work and perform at the highest standards in complex and demanding environments
Excellent ethics, hardworking, focus minded and sound organizational ability
Flexible to change with excellent planning and execution skills and works well within the constraints of tight deadlines
HR Executive
SURBHI GUPTA
CAREER ACHIEVEMENT
Received Spot recognition (Bravo award) for effectively handling leave and attendance system and proactively collaborating with employees in North India.
The diversity ratio was increased by 7% after Back2Work initiative across the India cluster
Skilled at implementing HR policies and ensuring they are in compliance with labor laws.
Highly capable of addressing disengagement levels and ensure they are maintained below the benchmark level of 30%.
Capable of performing assigned work with little oversight and instructions.
Ability to ensure that all quality assurance and quality control (QA/QC) standards are followed.
TALENT ACQUISITION & MANAGEMENT
RECRUITMENT ANALYSIS & EXECUTION
Responsibilities & Achievements:
Hiring talent for entry level, mid-level and senior level roles for India and Bangladesh.
Ensure offer negotiation (closing offers) as per organization matrix.
Develop an effective sourcing model to ensure optimal channel mix and cost of hiring.
Driving employee referral program for India cluster.
Ensure and promote diversity in selection process.
Recruitment lead for contractual staffing (SPAN – PAN India).
Manage all aspects of candidate administration such as maintaining and updating applicant and offer activity, job description creation, ensuring current positions are accurately posted in all recruiting channels.
Regularly communicate with managers and employees to establish rapport and source new candidate leads.
Proactively communicate expected joining timelines for the new joiners to the stakeholders
Tracking the efficiency of the recruitment process by constant interaction with recruitment vendors
Serve as the primary point of contact for HR team regarding vendor issues.
Coordinate with Finance for payments to these vendors.
Screen CVs, shortlist candidates based on job and skill set requirements.
Specializations: Selection tools like assessment tests, psychometric profiles for candidate selection.
Ensure completion of reference and background checks, pre-employment medical check-ups, and any other selection criteria for shortlisted candidates.
CAMPUS RECRUITMENT (TIER 1/2 COLLEGES)
Responsibilities & Achievements:
Initiate and Build relationships with Campuses and managing the campus recruitment and selection process for these institutions.
Support the Summer Internship Program for the India Cluster, both in planning and execution of program components.
Developing and executing presentations and participating in campus interviews.
HR Executive
SURBHI GUPTA