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Office Assistant Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3500
Posted:
April 15, 2020

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Resume:

ANGELI V. ESTIOKO

Email: adctiw@r.postjobfree.com / adctiw@r.postjobfree.com

Mobile #: +971-*****-****

Visa Status: Employment Visa

Civil Status: Married

Location: Dubai, UAE

To obtain a position that I can do the work and deliver an exceptional result. In additional I can be a great for the team. I possess a combination of skills and experience that can make stand out from the organization.

Administration Skills: Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling COMPUTER PROFICIENCIES:

Software: MS Word, Excel, Power Point, Outlook

Browsers: Internet Explorer, Firefox, Chrome, Safari Platforms: Windows, Linux, MacOS,

Taste Studio Catering Service LLC

Position: Admin Assistant

Duration: November 2018 – Present

• Handling to apply and processing the Insurance and ATM cards of the employees.

• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management

• Maintain electronic and hard copy filing system

• Open, sort and distribute incoming correspondence

• Perform data entry and scan documents

• Manage calendar for Managing Director

• Assist in resolving any administrative problems

• Run company’s errands to post office and office supply store

• Answer calls from customers regarding their inquiries

• Prepare and modify documents including correspondence, reports, drafts, memos and emails

PROFESSIONAL OBJECTIVES

PROFESSIONAL EXPERIENCES

• Schedule and coordinate meetings, appointments and travel arrangements for Managers

• Maintain office supplies for department

• Handling to apply and processing the Insurance and ATM cards of the employees.

• Applying the Jafza gate pass in the portal.

• Answers the calls from the clients regarding their quires.

• Supporting Accounts Department to follow up the payments as per the orders.

Marrybrown of Fabulous Life LLC UAE

Position: Customer Service Crew/Outlet Cashier

Duration: July 2017 to September 2018

• Maintain a fast speed of service, especially during rush times

• Take orders from customers and input their selections into the restaurant’s computer systems

• Assemble orders on trays or in bags depending on the type of order

• Count down your till at the end of each shift and deposit money in the safe

• Clean your station thoroughly before, during and after each shift

• Respond to guest questions, concerns and complaints and make sure they leave satisfied

• Follow all restaurant safety and security procedures

• Arrive on time for all shifts and stay until shift completion Globe Telecom

Position: Receptionist and Office Assistant

Duration: March 2014– January 2015

• Answer telephone, screen and direct calls

• Take and relay messages

• Provide information to callers

• Deal with queries from the customer

• Ensures knowledge of staff movements in and out of organization

• General administrative and clerical support

• Prepare letters, documents and receive, sorting mail and deliveries Cathay Pacific Steel Corporation

Position: Receptionist cum Secretary

Duration: August 2011-May 2013

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

• Directs visitors by maintaining employee and department directories; giving instructions.

• Maintains security by following procedures; monitoring logbook; issuing visitor badges.

• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

• Contributes to team effort by accomplishing related results as needed.

• Assist in ordering office supplies, maintaining the office equipment, ordering brochures and keeping the office well supplied.

• Answer multiple telephone lines and give out routine information of the inquiries from visitors, potential businesses.

• Will compose, deliver and/or mail all types of letters, including membership correspondence.

College: National College of Business and Arts

Bachelor of Business Administration Major in Management 2006 - 2009 (Undergraduate 4th year level)

Vocational: Georgia College

NCIII Events Management Services

2015

Secondary: San Jose National High School

2005-2006

References:

References will be provided upon request…

ANGELI V. ESTIOKO

Applicant

EDUCATIONAL BACKGOUND



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