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Operations Manager

Southaven, MS
April 15, 2020

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**** ********** ***** ***** ****** MS


Operations Manager

Purchasing – Materials Management – Strategic Planning – Process Improvement – Operations

Sourcing – Data Analysis – Vendor Management – Supply Chain – Inventory Control – Compliance

Training & Development – Contract Negotiation – Problem Solving – Warehousing Distribution

Analytical, results-driven Operations Manager with extensive experience sourcing materials, negotiating contracts, coordinating purchasing, managing product inventory, and establishing strong supplier relations. Excels at identifying problems or inefficiencies and developing strategic solutions to streamline operations. Mentors and leads cross-functional teams to deliver exceptional service, adhere to service level agreements, and cultivate positive business relationships. Quickly adapts to changing business needs and prioritizes tasks to achieve desired results.

Materials Sourcing – Researches and compares options to source cost-effective, high quality parts and materials aligned with client specifications and budget. Manages purchase orders in accordance with inventory control requirements to ensure items are available and delivered in a timely manner.

Contract Negotiation – Adept at building strong vendor relationships and negotiating competitive pricing and payment terms. Continually reviews costs and trends to optimize savings and efficiency. Updates procurement system to reflect current agreements, pricing, and suppliers.

Data Analysis – Conducts cost, inventory, and data analyses to track purchasing needs and determine volume planning. Maintains inventory levels in alignment with project scope and lean methodologies to reduce overhead and drive profitability.


Synovos, Inc., Olive Branch, Mississippi/Iowa Park, Texas

A leading provider of integrated supply chain, asset, and technology services that drive productivity, profitability, and global competitiveness for clients.


Oversees budget, sales, safety, productivity, and service levels at 5 warehouses throughout the country. Tracks key performance indicators, identifies opportunities for improvement, and implements strategic solutions. Ensures capacity and capability are continually planned and on target. Monitors and controls warehouse compliance for customer care, planning, employee development, organization, and time management.

Directed warehouse shutdown project within 6-week timeframe effectively relocating approximately 5,000 SKUs for a net worth of $1.2M. Transported all materials in accordance with client specifications and returned facilities back to landlord/lease requirements.

Merged two facilities into one and shut down two additional facilities to streamline operations, reduce overhead, and drive profitability resulting in $5M increase in net profit within one year.

Led $2.4M inventory reduction to enhance lean operations and improve efficiency.

Implemented comprehensive standard operating procedures (SOPs) for one of the company’s largest clients effectively resolving numerous audit infractions. Aligned processes and procedures with best practices and client standards.

Ensures audit compliance for each warehouse. Reviews audit history to prevent repeat infractions and implements changes to adhere to current tolerances.

Launched new warehouse in Kalamazoo, Michigan. Drafted layout for shelving installation, negotiated bids with contractors, developed SOPs, coordinated filing system, and verified site complied with client requirements such as GMP prior to receiving materials.

Holds weekly Toolbox Talks to review safety concerns and practices, update teams on any changes, and correct potential issues.

Reviews staffing and initiates hiring to maintain appropriate coverage across all sites to optimize productivity and meet service level agreements (SLAs).

Travels regularly between sites to provide hands-on support and guidance, resolve problems, conduct root cause analyses, and control costs.


Facilitated efficient procurement operations to maintain proper store inventories aligned with consumer buying patterns and current/forecasted trends. Orchestrated clear policies, procedures, and systems in accordance with business requirements. Supervised a 7-member team.

Resolved $500K in past dues within 3 months of assuming position. Transitioned company off of credit holds and improved timely flow and payment for goods.

Reduced out of stocks from approximately 60 per week to around 3 per month through collaborating on supply chain operations and correcting inefficiencies.

Implemented full kitting process to support preventive maintenance (PM) and increase availability of products; transitioned PM schedule to Google docs to enable planners to pre-order according to needs.

Generated nearly $2M in savings in downtime by minimizing lead times, negotiating competitive pricing, and increasing parts accessibility for maintenance.

Decreased inventory from $7.9M to $5M and saved 18% over 3 years through lean practices such as JIT.

Negotiated purchasing contracts and terms to secure competitive pricing and payment structures; achieved more than 10% savings on all maintenance, repair, and operations (MRO) parts through effective management of all buyers.

Prepared accurate records detailing purchases, costs, delivery, product quality, subcontractor performance, and inventory.

Tracked weekly cycle counts to maintain greater than 98% accuracy rate and performed monthly accruals to verify all shipments were received on time or ahead of schedule.

Introduced Chit Tool System for tool crib to minimize tool loss and decrease replacements from 50% per year to less than 1%. Improved accountability of staff for tools and reporting losses or damages.

PPG, Wichita Falls, Texas

Global manufacturer of paints, coatings, and specialty materials with operations in nearly 70 countries worldwide.


Managed full warehouse operations for $80M in parts and $120M in raw materials overseeing production and inventory control, procurement, shipping, receiving, material flow, and forecasting. Maintained up-to-date buying status for all raw materials and MRO parts; tracked expenditures and inventory levels through data analysis to enhance efficiency and improve budgetary reporting.

Implemented new Oracle-based Enterprise Resource Planning (ERP) system improving efficiency by approximately 40%. Served as subject matter expert for the project; determined system control and recommended adjustments for reportable functions to align with business needs and goals.

Partnered with Requisitioning Department to gain purchase order approval upon verifying specs and pricing for materials and evaluating supplier recommendations for substitutions as necessary.

Maximized overhead costs by maintaining raw materials on JIT loads; selectively decreased inventory based on needs and usage trends.

Optimized inventory cycle counts for MRO materials and budgeted MRO area to save projects approximately 5% monthly.

Customized software for purchasing, inventory control, and production planning through Microsoft Word and Excel.


PPG, Wichita Falls, Texas

Production Worker 2000 – 2009


ERP Systems – Google Docs – Oracle – SAP – SOS

Lean Manufacturing

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