Help Desk Specialist I
Resume:
Fadi Gadelseed
*** ********* ***, ******, **, 07036 ********@****.***
https://www.linkedin.com/in/fadi-gadelseed-830188127/ Objective
To obtain a full-time position as a software developer in the technology industry utilizing my software analysis, problem solving, and programming skills. Education
B.S IN COMPUTER SCIENCE INFORMATION SYSTEMS MAY 2018 KEAN UNIVERSITY
· Major: Computer Science information systems
· Related coursework: Data Structures, Advanced Algorithms, Operating systems, database analysis. Work Experience
HELPDESK SUPPORT SPECIALIST T&M ASSOCIATES NOV 2019 - PRESENT
· maintain and Administered the Staff’s computer systems Windows 10.
· managing by email using outlook, answering phone call, and managing computer systems through GoToAssist, remote desktop, manage engine, active directory. WEB APPLICATION DEVELOPER STUX TECHNOLOGY MAY 2017 - PRESENT
· Designed and implemented web applications for startup companies.
· Worked on frontend and backend designs of applications using HTML, CSS, JavaScript, Bootstrap, PHP, MySQL.
IT TECHNICIAN KEAN UNIVERSITY JAN 2017 - PRESENT
· Maintained and administered university computer systems IOS, Windows 7/8/10, and Office 365.
· Supported and maintained the university network systems and technology labs.
· Communicating and servicing anybody on campus from students, staffs, and faculties. SOFTWARE DEVELOPER KEAN UNIVERSITY JAN 2019 - PRESENT
· Developing and implementing our own Alexa skills for the university’s students to use, using java, Alexa developing, and AWS.
· Developing a Ldap connection to the university active directory using PHP.
· Building servers and virtual machines.
· Developing a complete Professional Website for OCIS staff to use like Track-It and communicate through the website.
DATA ENTRY PUBLIC CONSULTING GROUP OCT 2019 – NOV 2019
· Comparing, Editing, and Uploading sensitive data using Microsoft Office (Word, Excel, Access).
· Recording all incoming voicemails.
· presenting the Company image to the counselors in meetings. Projects
AMAZON SEARCH AND PRODUCT STORAGE SYSTEM
Developed an SQL database-based system that allows users to search the Amazon site for products to be stored and added to the database. The system allocates for two types of users (vendors and customers) and different functions for different users. Items can also be edited or deleted from the database.
TEMPERATURE PREDICTION SYSTEM
· Developed a program that predicts the outcomes of the temperature of different days of the year depending on the seasons and metrology equations. The program was developed using java and object- oriented programming.
UNION CABINETRY & DESIGN
• http://www.unioncabinets.com/
• This website has been designed and created to help user to choose and design their own kitchen, and bathroom as they like. This website has been created in HTML, CSS, JavaScript, JQuery, and Bootstrap. ST. MINA ST. JULIUS
• http://www.stminastjulius.com/
• This website is created for church members to have access to all church services, events, gallery and the history of the church. This website is created in HTML, CSS, and Bootstrap. ATM MACHINE
• This is ATM machine simulator was created in java giving an easy access to the user to check their balance, withdrawal, deposited and transfer money. OCIS SHAREPOINT WEBSITE
· This website has the ability to share documents, feeds and leaving comments, having group chat, requests form for staff, and etc.
· This project was created with html, CSS, JavaScript, jQuery, yammer, etc. Technical Skills
• Experienced in Java programming language, PHP, Object Oriented Programming, SQL Database.
• Experienced with developing in HTML, CSS, JavaScript, Adobe Photoshop, Adobe Illustrator.
• Familiar with Linux/Unix operating systems.
• Excellent skills in Microsoft- Word, Excel, PowerPoint.
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