Nadezhda Kozyreva

B*B Service Team Manager - B*B.ostrovok

Apt, AR

adct6o@r.postjobfree.com

707-***-****

Apply my skills as a sales manager or customer support with a company focused on quality, dedication and ingenuity Willing to relocate: Anywhere

Work Experience

B2B Service Team Manager

B2B.ostrovok

2018 to Present

Type of business - international online hotel reservation service. Major Duties:

• accompaniment of bookings of travel agencies and client companies, organization of additional services for Service Team clients upon request;

• resolution of incidents situations, overbooking;

• conducting telephone conversations, e-mail correspondence with hotels, suppliers, partners;

• creative and proactive approach to solving problems

• recording and accounting of actions in CRM and internal systems of the company. Accomplishments:

• excellent performance of the tasks;

Sales manager

Kadjet school for an accountants

2016 to 2018

Type of business - Education for an accountants

Major Duties:

• cold calls;

• trade negotiations;

• searched for new customers;

• made sales contracts;

• sales plan implementation.

Accomplishments:

• Increased sales volume;

• Expansed of the clients base.

Education

Bachelor's Degree in Biotechnology

Karaganda State Technical University

2011 to 2015

Skills

Excel, Ms excel, Ms powerpoint, Powerpoint, Ms word, Word Certifications/Licenses

Internet marketer

Present

Skilled to create automated sales funnels and manage marketing projects. Additional Information

SKILLS

Computer: MS Word, MS Excel, MS PowerPoint, amoCRM, Getresponse, SendPulse, Tilda

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