Service Representative Sales
Resume:
PROFESSIONAL SUMMARY
High- energy Supervisor with 4 years of experience, well trained customer
service representative with 3 years of experience. Areas of expertise include communication, writing and the like. Knowledgeable in MS office, MS excel and PowerPoint, Meticulous in all tasks given, excellent at juggling multiple tasks and working under pressure. ACADEMIC QUALIFICATIONS
ICON Training Center
Human Resource Management
Feb 2019 Up to present
ICON Training Center
Admin Secretarial with Front Office Management
2018-2019
Saint Michael College 2001-2003
Bachelor Of Science In Computer Science
WORKS EXPERIENCE
Company Name: Ghanim Bin Saad Al Saad & Sons Group (GSSG) Administration Assistant
Feb 2019 Up to Present.
Duties:
Operate office equipment such as photocopier, Facsimile machine, switch board and computers.
Answering phone calls and corresponding emails.
Monitoring all company licenses like Computer Cards, C.R and Baladiya (Trade License).
Checking and updating QID expiration of all staffs.
Renewing Hamad Health cards of all staffs.
In charge of making Credit Card report base on bank statement.
Incode and prepare Petty Cash report to send to accounts.
Tracking all incoming shipment and responsible for returning parcel to the supplier via Aramex and DHL.
Paying monthly Ooredoo Bills Landline and mobile thru Metrash. Company Name: AL MEERA Group of Company
CCO Supervisor September 2014- Dec 2018
Duties:
Depositing daily sales to bank.
Supervised and prepared daily petty cash of cashiers.
Monitoring the expiration of cashiers QID.
OBJECTIVE
Highly motivated individual
with strong people skills,
attention to detail, extremely
organized and diligent with
excellent written oral &
interpersonal communications
skills looking to obtain a
position as an Admin
Assistant/Secretary.
SKILLS
Leadership
Teamwork
Ability to teach
Communication
Time management
Conflict resolution
Work well with diversity
Good manner
Analytical thinking
PERSONAL PROFILE
Nationality : Filipino
Language : Tagalog,
Visaya, English, Basic Arabic
Status : Single
Date of Birth: Nov, 11, 1982
Visa Status : Free Lance
Driving license: full /yes
REFERRENCE
Mamoun Abuhashem
Logistic Officer, Privet Affairs
Family Office (GSSG)
Muhammad Javid Amir
General Manager
AL MEERA Airport Branch
ANIBETH ORTOSTE SALON
Al Jazeera Building, Najma
Mob: 74771643
Email: **********@*****.***
Responsible for making monthly schedule and preparing yearly annual leaves.
Making daily sales reports & Generate sales of each department.
Counted down &balance petty cash in vault
Responsible for answering corresponding emails and answering phone calls.
Counting and incode the daily sales of casheirs after their shift.
Handled void, returns, cash in/out & coupon sales LULU HYPERMARKET-DUBAI
Customer Service Representative April 2007-June 2010 Duties:
Responsible for answering phone calls
Handling contacts /database /correspondence
Handles customer issues and complaints with long patience
Meet the needs of customers above and beyond.
Help customer in person and telephonically.
Resolves all customer complaints in a professional manner with prioritizing customer satisfactions.
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