Customer Service Assistant
Resume:
MADELEINE DILEY
Delaware, OH
**************@*****.***
Human Resources Assistant
Sky Climber - Delaware, OH
June 2019 to Present
• Actively participate in Benefit and Payroll related projects
• Perform timely and accurate auditing of payroll processing records
• Administer compliant process for I-9 forms
• Complete timely and accurate employment verifications
• Respond to employee questions related to benefits and payroll
• Responsible for accurate company contact list
• Responsible for monthly employee review reports
• Provide customer service on behalf of Human Resources department
• Administer off-boarding procedures for former employees
• Oversee and manage the company cellular phone accounts
• Maintain confidential employee files
• Provide general office support duties
Patient Registration Representative
Memorial Hospital of Union County - Marysville, OH December 2018 to June 2019
• Timely and accurate registration of new emergency room patients
• Assisted nursing and physician staff as needed
• Provided customer service on behalf of the emergency room
• Understood and processed various healthcare provider directives
• Maintained high level patient confidentiality
Clubhouse Staff
MILL CREEK GOLF CLUB - Ostrander, OH
April 2016 to April 2019
• Provided food preparation and service for customers
• Responsible for processes and balancing various payment transactions M
WORK EXPERIENCE
• Maintained inventory and stock
• Provided general club house support duties
Life Coach
Club House Staff - Delaware, OH
March 2018 to September 2018
• Provided quality and educational care to youth
• Developed and implemented fitness programs for participants Studied in Communications
Columbus State Community College - Delaware, OH
August 2018 to April 2019
Studied in in Nursing
Otterbein University - Westerville, OH
August 2017 to April 2018
Excellent computer skills including Microsoft Office, Microsoft Outlook, Google Documents, Excel, and Word, excellent customer service, advanced level of verbal and written communication, high organizational and time management skills
EDUCATION
SKILLS
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