Manager Support

LAVERNE BENDER

*** ****** ******

Brooklyn, NY **212

Mobile Phone: 646-***-****

********@*****.***

EXPERIENCE

Infotech Innovations Inc., Department of Justice, United States Attorney’s Office (USAO), Newark, NJ, February 2019-Present, Litigation Support/eLitigation Specialist

Consult with USAO case teams and senior litigation technology team members to assess and support technology needs, and act as a project manager throughout all stages of the litigation process.

Comply with the USAO administrative procedures and policies throughout the litigation process.

Work with the USAO’s eLitigation unit to manage vendors, assuring deliverables meet requested specifications, and are delivered on schedule and on budget.

Provide case status updates to the eLitigation project supervisor on a weekly basis.

Create documentation development as deliverables, such as Standard Operating Procedures (SOPs), User Guidance materials, etc.

Coordinate USAO user request access along with security protocols for third party review platforms such as Relativity.

Maintain chain of custody tracking spreadsheets for data received and loaded for each USAO case assigned.

Provide hands-on support in Relativity, Eclipse, Nuix, Cellebrite and other litigation technology toolsets for a variety of requests, including: case creation; field and coding layout creation; complex searches, implementation and validation; creation and support of document review and production workflows; privilege log design and management and trial exhibit management.

Coordinate and perform in-house data management activities such as data processing using Nuix or LawPreDiscovery, loading into database applications such Relativity or Eclipse while imaging and building production subsets within the review platform.

Perform final data quality control and assurance on deliverables to case teams, agents and third parties based on case specific requirements and industry standards.

Use various tools to convert videos in a manageable format for case teams to utilize.

Deliver user training to case teams as required on various litigations support tools such Eclipse, Relativity and Trial Director based on case specific data requirements.

Provides litigation support services, for trial preparation and presentation along with trial court room set ups.

CACI Inc., Department of Justice, Antitrust Division New York, NY, March 2011-January 2019, Senior Systems Analyst/Litigation Support

Serves as a liaison between the U.S. Department of Justice ISSG’s Litigation Support staff in D.C. and NY staff on all litigation support tasks.

Assists in negotiating electronic discovery requirements with defense counsel and/or third parties.

Communicates specific processing guidelines for both paper documents and ESI to processing vendors and ensures guidelines are followed.

Consult with team members to establish quality control procedures for data processing, data loading and productions.

Provides staff with an index as to the contents of incoming media.

Virus scans, copy and stages all incoming data for various litigation cases.

Analyze all incoming productions from third parties and/or defense counsel before loading into Relativity.

Work with and support case management systems and practice support applications, including LawPrediscovery, Summation, Concordance and Relativity with regards to production specifications, data conversions, data loading.

Act as a liaison between the U.S. Department of Justice ISSG’s Litigation Support, developers and IT systems analysts.

Provide new hires and current staff training on various litigation support tools including the basics of Relativity.

Participate in client weekly status meetings to address upcoming deadlines and any miscellaneous issues.

Update and email daily/weekly status reports for various case teams.

Provides technical support to litigation teams to ensure effective use of tools/systems and resolves problems reported by users throughout the litigation support life cycle.

Coordinate with case teams to implement appropriate document review and production methodology, including providing guidance on appropriate production formats as well as crafting and refining keyword searches.

Develops graphics images/exhibits, CDs, reports, appeal books etc. using a variety of software packages.

Works on various networking connection issues involving computer and eSata enclosure connections.

Performs various audits on incoming and outgoing media for DOJ cases.

Stay abreast of current eDiscovery, litigation support and case management technologies in order to advise staff on options throughout the litigation process.

Assists with the development of division wide implementation plans regarding eDiscovery and litigation support technology best practices.

Epiq Systems, New York, NY, January 2008-March 2011, Project Manager/Litigation Support

Actively participated in initial project set up calls to define client business requirements.

Developed recommendations and cost estimates for various services including pre-filtering, processing, loading, imaging, searching, special tasks etc.

Worked with and support case management systems and practice support applications, including Summation, and Concordance with regards to data conversions and production specifications.

Conducted data manipulation and analysis to implement resolutions for client issues throughout the accelerated review process.

Delegated miscellaneous tasks to other team members such as data assessment, imaging specifications, spreadsheet manipulation, assistance with tiff blowback, quality checking client requests, and native file printing etc.

Maintained relationships with external vendors of support systems services to establish data collection protocol.

Consult with team members, clients and vendors to establish quality control procedures for data processing, data loading and productions.

Act as a liaison between the Litigation Support Team for various clients, developers and business systems analysts.

Participated in client weekly status meetings to address upcoming deadlines and any miscellaneous issues.

Provided hands-on technical support, to attorneys and other legal staff in the development, implementation, and support through the discovery to trial litigation process.

Set up XMLs to run back end search and codes identifying privilege and/or responsive document as well as to reinforce security restrictions.

Provide database training through WebEx to new users of DocuMatrix - searching, reviewing, annotations, coding, database administration, exporting data, importing data etc.

Seedco Organization, New York, NY, December 2007-January 2008, Consultant Business Analyst

Identified and interviewed key individuals to gather needed details to define business requirements.

Conducted interviews and product analysis to gather user requirements via use cases and scenarios.

Translated conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.

Assisted the application development manager with business cases, business requirements, functional specifications, and user acceptance test plans.

Created and assisted with the production of user documentation and user acceptance test plan material.

Provided regular written communication and participated in regular meetings.

Communicated changes, enhancements, and modifications through written documentation to project managers, programmers and other stakeholders so that issues and solutions are understood.

Researched, reviewed, and analyzed the effectiveness and efficiency of existing requirements gathering processes.

OMD Worldwide, New York, NY, October 2007-November 2007 Consultant Financial Analyst

Prepared employee utilization templates for all P&L departments for business decision making purposes.

Entered and analyzed employee utilization percentages from various sources into a customized excel template for uploading to Cognos Planning.

Analyzed and resolved discrepancies with forecasted employee utilization for assigned P&L departments.

Participated in the development of employee utilization reports for OMD Worldwide executives.

Entered and analyzed various P&L departmental fee reconciliation for client contracts into Cognos Planning for business decision making purposes.

Board of Education, Brooklyn, NY, April 2007-June 2007, Consultant Business Analyst

Researched, reviewed, and analyzed the effectiveness and efficiency of existing requirements.

Communicated business requirements to the programming team and work closely with developers throughout the development process to implement new functionality, enhancements, and bug fixes.

Actively participated in testing to ensure correct implementation of web applications.

Generated ad-hoc reports using Cognos Impromptu for business decision making.

Provided regular written communication and participated in regular meetings.

Paul Weiss Rifkind Wharton & Garrison LLP, New York, NY, Febuary 2004 – March 2007, Litigation Paralegal

Summarized legal/financial documents such as credit agreements and SEC documents using Lotus Notes to extract relevant information for the purpose of making the information searchable and retrievable.

Performed document organization and production which includes number-stamping, photocopying and indexing of documents, checking copies, setting up and maintaining files that are organized chronologically, numerically and/or by subject matter for high profile litigation cases.

Page checked the originals against copies of the same litigation documents during the discovery period.

Moved and edit bates numbers using Lotus Notes in order to create a produceable image for opposing parties.

Launched production numbers to correspond different bates numbers for the same document.

Created binders for litigation attorneys and partners for trial prep and deposition witness testimony.

Designated the client documents using the online Steelpoint database for attorney use.

Analyzed, summarized and prepared hundreds of documents needed for deposition witness testimonies.

Arranged thousands of documents chronologically by date for litigation attorney use.

Redacted legal documents using Lotus Notes in preparation for the opposing parties in litigation cases.

Transcribed high profile deposition witness testimony to check for court reporting accuracy.

Conducted various document searches and factual research in Lotus Notes for high profile litigation cases.

Ian Schager Hotels; B.P. Reprographics New York, NY, February 2003-May 2003, Contract Junior Accountant

Posted journal entries through the accounting software of Sun Systems.

Prepared accounts payable and receivable on the general ledger.

Performed journal reversals and bank reconciliations.

Processed incoming checks using the accounting software of MV software.

EDUCATION

Keller Graduate School of Management of Devry University, New York, NY

Master in Business Administration (MBA), September 2005-December 2006

Major: Finance

University of Phoenix, Phoenix, AZ

Masters in Information Systems (MIS), September 2005-December 2006

NetCom Information Technology, Queens, NY

Oracle Database Administrator (Oracle DBA), October 2002-December 2002

Georgetown University, Washington, DC

Bachelor of Science, Business Administration, June 1999-August 2002

Major: Accounting

SKILLS:

IBM/MAC, Microsoft Word, Excel, Access, PowerPoint, Visio, Adobe PDF, Outlook, MS Project, Oracle, SQL Server, C Programming Language, Multitasking, Proofreading, Blacklining, Redlining, Team Reading, Lotus Notes, iManage, Steelpoint, Sun Systems, MS-DOS, Reference Manager, MV Software, Summation iBlaze, Summation Enterprise, Concordance, Cognos Impromptu, Cognos ReportNet, Cognos Planning, iConect, MailSite, DocuMatrix, Unix, TextPad, Relativity, Nuix, Cellebrite, CaseMap; iPro, LawPrediscovery, Freemake, Typing Speed: 50 WPM

CLEARANCES

DOJ Security Clearance, Granted: March 2011

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