School Address Pengshan Hou Permanent Address

** ********* ***** adcsqr@r.postjobfree.com 2424 Calhoun

New Orleans, LA 70118 (504) 722 – 8164 New Orleans, LA 70118

EDUCATION

Tulane University, A. B. Freeman School of Business New Orleans, LA

Bachelor of Science in Management, Major: Management & Marketing

Bachelor of Science and Engineering, Minor: Psychology May 2019

Completed four years worth of credits(122) within three years, earned a double major and a minor

EXPERIENCE

Elite Pools and Spas New Orleans LA

Sales manager Spring 2019-present

Lead and trained a team of two, who made sales worth over $100,000 a year

Sold 5+ pools and spas during the summer and maintained over 20 customer accounts

Built a collaborative team culture, communicated with other teams to exchange new marketing tactics

Henan Oscar Movie Company Henan, China

Secretary for general manager Summer 2016

Actively supported general manager by scheduling meetings and appointments, maintaining files, taking meeting minutes, sending e-mails, answering phones or arranging for guest travel arrangements

Organizing company’s activity promotions and movies’ broadcast by arrange activity location, recruiting part-time actors and actress, ordering posters and decorating material online

Tulane Housing and Residence Life New Orleans, LA

Desk Services Coordinator Fall 2017-Spring 2018

Greet residents and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and coding electronic keys

Apply customer service skills and problem-solving techniques when assisting residents with lockouts, guests, etc

Tulane Summer Lyric Theater New Orleans, LA

Ticket Services Coordinator Spring 2018-Fall 2018

Manage online website and sell tickets for Summer Lyric theater through the phone call, mail, email

Make cold calls and manage customer accounts, print out tickets, arrange seats and paperwork

LEADERSHIP

Tulane University American Marketing Association New Orleans, LA

VP for Tulane University American Marketing Association Spring 2017–Spring 2019

Created weekly emails, organized recruiting events, help guarantee a consistent and active club

Implemented innovative promotion techniques to market events in collaboration with various school departments and student organizations, attracted more than 500 participants, and received over 450 favorable comments

Partnered with outside companies and set up sponsorship for over 6 events with more than 150 students in attendance

Tulane University Fencing Club New Orleans, LA Freshmen Representative Fall 2016-Fall 2017

Lead spring semester orientation for the freshmen, developed engaging activities, arranged students from session to session, held presentations to share my personal experience at Tulane, demonstrate values of teamwork and commitment

COMMUNITY SERVICE

New Orleans Playground Children Center, Volunteer New Orleans, LA

Fall 2016

Organize group activities for children includes craft, painting, role play etc. Fostering community involvement through teamwork, generosity, leadership

Tibet Earthquake rebuild, Auditing Team Yushu, Tibet

Summer 2017

Founded and run by China Red Cross, participated in an auditing project of a non-profit organization, collaborated with four teammates to examine the accuracy of companies’ financial reports

Skills

• Computer skills: Microsoft Office, Google Docs, Prezi, Mailchimp, Dreamweaver, Social Media

• Language: Chinese(Native), Cantonese(Fluent), English(Fluent) and German(Limited fluency)

• Technical skills: Photography and photo editing skills, video composing and video editing skills

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