JODIE RENAE GREIS
Business Analyst/IT Project Coordinator Seeking New Opportunity
Highland Heights, KY 41076
**********@*****.***
My objective is to become associated with a company where I can utilize my leadership, organizational, IT software, and sales skills to gain further experience, while enhancing the organization's productivity and reputation. Authorized to work in the US for any employer
IT Project Coordinator/Business Analyst
MegaCorp Logistics - Covington, KY
June 2017 to February 2020
Worked alongside our developers, training team, and focus groups to create several forms of documentation including flow charts and mockups of the new designs, as well as Helpdesk tickets using Fresh Service. Also worked in Jira, Adobe XD, Trello and Microsoft Teams.
Operations Manager
MEGACORP LOGISTISTICS - Covington, KY
March 2015 to June 2017
Building and maintaining positive relationships with customers and carriers to arrange shipments all over North America. My team specializes in produce and dry freight
(watermelon, fresh/frozen meat, berries, paper rolls, plastics, LTL consolidated, etc.), and making sure that it arrives on time and in the best condition possible. Other responsibilities include scheduling, sales, tracking shipments and negotiating rates between all parties.
Shift Leader
RIVER CENTER HEALTH CLUB
2014 to 2015
Managed the building Health Club by organizing work and cleaning schedules for employees. Delegated cleaning schedules and shifts, order cleaning supplies and towels. Maintained balance in the workplace and kept team members on track. Promoted after four months to Shift Leader. BACHELOR OF ARTS in ORGANIZATIONAL LEADERSHIP
NORTHERN KENTUCKY UNIVERSITY - Highland Heights, KY 2011 to 2012
WORK EXPERIENCE
EDUCATION
Leadership Development
Coaching
Communications
Transportation/Logistics (3 years)
Negotiation
Visio (2 years)
Adobe XD (2 years)
Jira (Less than 1 year)
Trello (2 years)
Fresh Service Ticketing System (Less than 1 year)
UX Design (2 years)
UI Design (2 years)
Documentation (2 years)
Front Desk (4 years)
Analysis Skills (2 years)
Software Testing (2 years)
Software Project Management (2 years)
Software Development Process (2 years)
Photoshop
Supply Chain Experience (5 years)
Scheduling (8 years)
Sales Experience (3 years)
Focus Groups (2 years)
Meeting Facilitation (2 years)
Account Management (3 years)
Operations Management (3 years)
Logistics (5 years)
HTML (Less than 1 year)
Mock ups (3 years)
High school coach (3 years)
Outlook 365 (2 years)
Data Entry (8 years)
Multi-Line Phone System (8 years)
User Experience Design (2 years)
Administrative Skills (3 years)
Software Migration (Less than 1 year)
Flow charts (2 years)
Customer Relationship Management (8 years)
Freshwave (1 year)
CRM Software (2 years)
TMS Software (5 years)
NABLE (2 years)
Webex (2 years)
Atlassian (2 years)
Power BI (Less than 1 year)
Pivotal Tracker (Less than 1 year)
SKILLS
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Phone Etiquette (8 years)
Customer Relationship Management (8 years)
Outlook 365 (2 years)
Manhattan Associates: Scheduling (3 years)
Scheduling (8 years)
Project Planning (2 years)
Team Lead (2 years)
Customer Management Admin (2 years)
Prospect Reviewing/Approval (2 years)
Software Admin (2 years)
CRM Admin (2 years)
Business Analysis (2 years) LINKS http://www.linkedin.com/in/renae-greis Microsoft Word
Excel
Outlook
PowerPoint
etc
Team Management
Driver's License
Sales: Influence & Negotiation — Highly Proficient April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: https://share.indeedassessments.com/share_to_profile/ 075afa1980c7e68b7de1869c9dca3375eed53dc074545cb7
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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CERTIFICATIONS AND LICENSES
ASSESSMENTS