JESSE AUSTIN

Oakville, CT adcsjz@r.postjobfree.com (***) 578 - 0294

WORK EXPERIENCE

PLANET FITNESS (ECP-Planet Fitness Holdings Group)

General Manager

June 2018 to Present

Provided general management for various different locations varying in size up to 25,000 sq ft and 11,000+ members and take in over $2,000,000 annually. Day to day duties included deposits and money management, reviewing and analyzing dashboard metrics, taking and maintaining inventory, hiring and developing new staff and new management, overseeing sales, managing member accounts, and conflict resolution.

Assistant Manager

May 2017 to June 2018

Responsible for running the club at full capacity while the general manager was not there. This included overseeing the other front desk staff and team leads to ensure that company policies were being followed and everyone was working towards the metric goals for the month. I was also responsible for knowing all dashboard metrics regarding my club and being able to effectively relay that information to supervisors and other managers in our company. During my time as the Assistant Manager and Team Lead of our Waterbury location we were able to Club of the Month 8 times based on exceeding all metrics.

Team Lead

October 2016 to May 2017

As a team lead I took on the extra responsibility of making sure that other staff members are staying on track for daily, weekly, and monthly goals. I also assisted the assistant and general manager in hiring, inventory count, and training new staff.

Front Desk Associate

July 2016 to October 2016

As a front desk associate my main responsibilities included greeting and checking in members, helping members sign up for new accounts, or cancelling old accounts. Through my shifts we would also be responsible for cleaning the facility and the equipment and keeping a tidy and presentable work place.

OAKLEY

Retail Worker

December 2015 to September 2016

While working for Oakley I was responsible for educating potential customers on the technology and benefits that Oakley products provided and close sales. As a part time worker I was able to top the sales numbers on a regular basis.

UNIVERSITY OF HARTFORD

Department of Athletics, Assistant Box Office Manager

September 2012 to May 2016

Responsible for setting up and managing box offices for on campus athletic events, scheduling staff to work the events, and doing guerilla and field marketing to connect with local communities and drive revenue into the athletics department.

EDUCATION

Bachelor’s of Science in Biology

UNIVERSITY OF HARTFORD

Graduated May 2016

During my time at the University of Hartford I became a Founding Father of the Delta Omega Chapter of Phi Kappa Sigma International Fraternity -- holding the positions of Interfraternity Council Representative, New Member Educator, Alumni Relations, Public Relations, Philanthropy Chair, and Community Service Chair during my time. I also designed and conducted my own independent research project in the campus Microbiology Lab and presented my findings at the 2016 Undergraduate Honors Colloquium.

SKILLS

Office Management: CPR/AED. Time Management, Training And Development, Scheduling, Operations, Payroll, Inventory, Interviewing, Guerilla Marketing, Field Marketing, Conflict Resolution, Money Management, Dashboard Metrics, Sales, Microsoft Office (Word, Powerpoint, Excel, And Outlook), Google Drive, Datatrak, CRS

Lab Research: Bacterial Culture Streaking, Gel Electrophoresis, Western Blotting, Agarose Gel Plating, Autoclave Sterilization, PCR

REFERENCES

Louis Lamoureux Jr.

Regional Manager, Baseline Fitness – Planet Fitness Holdings Group

(860) 977 – 4231

Dr. Adam Silver

Professor, University of Hartford College of Arts & Sciences

adcsjz@r.postjobfree.com

Patrick Finneran

PhD Candidate, Brandeis University. Scientist at Menten Biotechnology Labs

adcsjz@r.postjobfree.com

(203) 510 – 6786

Joshua Brinckerhoff

Accounts Receivable & Payroll Specialist, Community Systems Inc.

adcsjz@r.postjobfree.com

(203) 543 – 4448

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