Sharon Durkee

Manchester NH

adcsjk@r.postjobfree.com • 603-***-****

Accomplished Master Esthetician, Account and Business Manager, Medical Aesthetic Laser/IPL Certified, LSO

Pre-eminent Beauty Professional Driving Profitable Business, Operations, Services and Customer Satisfaction

Highly qualified, passionate, and personable skin care industry professional offering expertise in the latest medical and general esthetic treatments and comprehensive beauty services. Growth-oriented, organized business operations manager with a track record of success building up business, drawing and retaining new clientele, and driving clientele satisfaction. Hands-on, positive, self-starter focused on outstanding customer service. Compassionate caregiver and gifted relationship manager able to help, connect with and grow loyal clientele. Expert in medical, Laser and general esthetic treatments and techniques. Gifted communicator with excellent interpersonal communication skills talented at winning and retaining business.

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Areas of Expertise

Development and Operations

Advanced Treatments

Esthetics and Cosmetology

Interpersonal Skills

Medical Esthetic, Aesthetic Lasers and micro needling

Facials, Waxing

Relationship, Team building

Advanced Skin Sciences

Eyelash Extensions, Tinting

Commitment to Quality, Service

Skin Disorder Treatment

Spa Treatments

Account Development

Advanced hair removal

Nail Treatments

Training and Communications

Microdermabrasion

Facial Massage

Business Operations and Marketing

Laser treatments

Makeup Application

Legal Requirements

Advanced in Skincare

Many Esthetic/Cosmetic Lines

Professional Experience

International Stem Cell Corporation (ISCO) – Carlsbad California

North East Territory Manager (March 2015 to January 2020)

Offer Lifeline Stem Cell Skin Care products and services. Work with prospective clients and inactive accounts to discover needs and consult on solutions. Focus on service and follow up to generate a thriving book of business.

Selected Contributions:

Managed up to 65 accounts, totaling 11K-20K in revenue generation per month.

Have taken several inactive accounts and made them active.

Increased monthly orders for existing accounts 25-50% by performing regular account maintenance follow-up, training, marketing and meeting with clientele to showcase new products and services.

Euro Skin and Body Spa – Manchester, NH

Spa Director (November 2012 to February 2015)

Served clientele and developed customer relationships and loyalty. Managed health club daily operations, including services, scheduling, recordkeeping, payroll, stock, and inventory. Hired, managed and trained all staff; arranged workshops to mentor on new techniques and procedures. Conducted promotional campaigns, wrote business and managed marketing. Maintained equipment; researched, trained on and implemented latest technologies and services. Held company and employee meetings.

Selected Contributions:

Grew non-existing business to a profitable business within a 2-year period

Incorporated all the latest innovative services to business to support profitable income

Expanded the massage therapy department to support the growth of the massage clienteles demand which in turn increased spa revenue

Acting as a Practicing spa Director increased operational savings

Beau Jesaniel – Nashua, NH

Master Esthetician (September 2000 to November 2012)

Provided medical and general esthetic services. Managed daily operations, retail sales, inventory, and projections. Hired and trained staff, scheduled services, and conducted marketing campaigns. Contracted out medical services to additional third-party spa clientele. Continually trained on and upgraded services to meet customer needs and keep ahead of trends.

Selected Contributions:

Increased annual revenue in the past 12 years by 120K

Developed a loyal clientele which continually increased revenue over the 12 years

Additional Experience

Esthetician, Beau Jesaniel, Nashua, NH

Education

Certification in laser and micro Needling National Laser Institute -Chicago, IL

Licensure in Esthetics, NH and MA • Elizabeth Grady School of Esthetics – Boston, MA

Licensure in Cosmetology and Esthetics • Allure College of beauty – Tucson, AZ

Associates Degree in Business Management • Plymouth State College – Plymouth, NH

Professional & Community Involvement

Offered pro-bono services to church, disease research and development groups (arthritis foundation) and community events to raise money for children’s programs

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